There are too many good things to say about our experience without Indy Facets! I went from being devastated that I lost the diamond from my wedding to set to thrilled with the rebuild. Shaun was an absolutely pleasure to work with and Indy Facets will now be our first stop for future jewelry needs.
Review by Myunmg Repeckiy6 months ago
Shaun and everyone at Indy Facets are so welcoming and customer service driven. Every experience there has been absolutely wonderful and the work they do is just the best. They truly are my personal jeweler / I won't go anywhere else.
Review by Mammar6 months ago
Best work and most creative jeweler in Indianapolis.
Professional,honest and delightful to work with.
Review by Dopp6 months ago
They were inspirational in assisting me in the designing of my new wedding ring. I can not say enough about this Jeweler. I am not one to offer personal opinions on line but I must give them the praise they deserve. I took the stone from my engagement ring and updated the ring to reflect my new taste in jewelry and to commemorate my anniversary. I could not be happier.
Review by Drock Hxx7 months ago
great people, great pricing
Review by MGBChris Amisse7 months ago
I highly recommend using a personal jeweler like Shaun. It makes the decision much easier when you can speak privately with someone about your purchase and you don’t have other shoppers roaming around you waiting in line. Indy Facets provides exceptional service and high quality products.
Review by Asaf Mikes7 months ago
Helpful, friendly, honest. Great to do business with.
Review by Mariammah Haranda9 months ago
The Indy Facet team worked together to resize a ring quickly. I told them I didn't need it very soon, but would like it by the end of the month -- 2-3 weeks. I got a call saying it was ready in 3 days! Since it's a wedding ring, I was happy. It fits perfectly! Doesn't roll. They are a group who can be trusted. I've never given it a second thought. Before Indy Facets, I used to pay for an estimate after getting any piece of jewelry repaired or sized, to be sure it was the same jewel and not replaced. I have never even thought of doing that after dealing with Indy Facets. Honest and trustworthy.
Review by BHCollectPlus9 months ago
My mom is on hospice and wanted to see how the diamond she gave me would look in the necklace I wanted to have it in. Indy Facets had the necklace ready in one day and it is simple and beautiful. Thank you.
Review by Shrimayee Forsbacka10 months ago
Great experience. Shaun took great care to get us just what we wanted. Our wedding rings are absolutely gorgeous. I would highly recommend Indy Facets.
Review by Teejayy Aldeghi10 months ago
Creative solutions allowing me to enjoy some inherited jewelry. Mindful of budget as well.
Review by Aaartistic10 months ago
I got a pair of glasses fixed there and could not have been happier with the results. The office was very nice and the staff was very kind. Would definitely do business with them again. The time estimate was around a week, but they fixed them within a day, can't even tell they were broken.
Review by Spookyfox10 months ago
excellent work .. personal touch ...innovative design
Review by TXsmile11 months ago
My Indy Facets experience was ALL positive:
It was a learning experience and NOT a "sales" experience!
I have and will introduce Indy Facets to any and all my family and friends.
My new earrings are a joy to wear. They are one of a kind design and my pride and joy.
Thank you Shaun!
Review by IKage11 months ago
Review by Romarlet11 months ago
Amazing Service & Creativity.
High trustworthy & Honest.
Overall Very impressive - and would recommend to even my closest friends!!
Review by Subhakanta11 months ago
Shaun is the best, dont even mess around with anyone else. You would be wasting your time! Shopping with Shaun is an entirely new experience, my Fiance loves him and if Momma is happy then everybody is happy!
Review by Jamallah Garagnani1 year ago
Shaun was very helpful, creative and did great work.
Review by Caslie Jamard1 year ago
Shawn and Cathy are very friendly, knowledgeable, professional and welcoming. I would highly recommend Indy Facets for any of your jewelry
Review by JSabrowsky1 year ago
My wedding ring really needed some help. It had three small diamonds missing and the shank was worn very thin. The team at Indy Facets not only treated me like royalty the minute I walked in the door ( unannounced ) but they restored my ring to better than new! I would give Indy Facets my highest recommendation!
Review by Kasld1 year ago
Had an appointment with Shaun to have him look over some old estate jewelry then dropped off our wedding rings for cleaning. Very impressed with Kathy and Shaun as well as the facility. Had our rings back in three days and they looked brand new!
Review by Gimnasio1 year ago
Great job great customer service!
Review by FromIwoJima1 year ago
Great staff and quality skills in repair. Very cordial and super follow up skills. Seems they have state of the art equipment for repairs and polishing. They are honest and affordable. Give them a try. They are conveniently located in central Carmel.
Review by Fersis1 year ago
I've known and worked with Shaun for 15 years. He has become a trusted resource in every decision I make involving jewelry. His expertise, industry connections, and quality in craftsmanship are unsurpassed. I wouldn't make any significant purchase of this type without first discussing it with him. When Shawn says he can deliver a custom tailored piece for any occasion at the best overall value, he's proven to me he can do exactly that.
I'd strongly encourage anyone considering a jewelry purchase to contact Shaun and give him a chance to earn your trust.
Review by StoneChap1 year ago
Wouldn't go anywhere else! Amazing, easy, personal!