The effort that everyone in the company, Odynovo, put in to make sure that we had "The Holiday of a Lifetime" was amazing. We changed our itinery 4 times and our Travel Consultant Reinself was most courteous & very helpful
In 50 years of traveling the world We,'ve met all kinds of travel agents & guides but none as knowledgeable & courteous & helpful as the Odynovo Group.
They can be justifiably proud of their fine reputation. 5 Star plus, plus.
Review by Nosheel1 year ago
Our trip to Vietnam and Cambodia was outstanding in great part because of Indochina Odyssey Tours.
Our travel consultant Eric Kong
did a masterful job in organizing our trip from the professional and charming guides——
Ms. Lan in Hanoi
Ms. Huyen in Hoi An and Hue
Ms. Dieu in Saigon
Mr. Phally in Siem Reap
to the selection of the sights, hotels, and restaurants.
Eric was very attentive to our needs and responded in a very timely manner.
We will be sure to use them again in our next trip to Asia.
Review by Viktorviktoria Zetmiko1 year ago
I recently went on a tour of Indochina with five friends. We were all very impressed with Odyssey Tours who made all the arrangements. The bookings were handled by Mia Wang, who did an excellent job. Everything went so smoothly and not a single problem. The local guides that we had in each place we visited were extremely helpful and obliging and willing to make changes to suit our group. We were also impressed by the standard of our hotels. So all in all a very enjoyable trip and can highly recommend Odyssey tours, and already have, and would certainly use then again.
Review by Mahota Heciakinsky1 year ago
We booked a tour from Bangkok for a week in Vietnam Hanoi with 2 nights on board a cruise in Ha Long bay
Odyssey handled everything for us ncluding return transfers hotel to / from BKK airport.
We were met by our guide Trinh on arrival at Hanoi airport and taken to our hotel in the centre of Hanoi old Town (La Siesta Trendy). The staff here were great and the room was spacious clean with great facilities. Breakfast was comprehensive and relaxed.
We had a 1 day tour of Hanoi with Trinh whose knowledge of Hanoi and the history of Vietnam is encyclopaedic.She was so helpful and keen to make sure we covered everything we expected to see and do.
Days 3-5 were aboard one of the Lavella cruise ships. Again this was all organised by Odessey and Trihn escorted us the 3 hours drive to the ship.
The crew were also really friendly and attentive remembering our names and cabin. There were only 25 or so passengers aboard and the whole atmosphere was incredibly relaxing. Our cabin was sizable with a king bed and outside balcony with large picture windows. Meals were included our only extra costs were drinks which were reasonably priced and the cocktails were expertly mixed! Our only minor point was that on day 3 of the cruise we weren't able to take the tender a second time to Titop island as apparently we only paid for one visit. Overall we had a really relaxing time amongst stunning scenery.
Trinh met us from the cruise and escorted back to Hanoi LaSiesta the staff remembered us which was a really great touch. We had a different room in what may have been an older (west wing) part of the hotel and this wasn't quite up to the previous rooms standard (shower partially blocked and air con was a bit rattly)
Our last full day was to Bahdinh temple complex and the Tran Ang lake and caves. During the 2 hour drive Trinh kept us informed of sights on the way and of aspects of Vietnamese culture.
At alltimes Trihn checked with us if there was anything we wanted to know and liased with other local people to ensure we made the most of our short time.
Overall a really great experience and value for money. We would certainly book again with Odyssey.
Review by KennyG1 year ago
We chose Odyssey due to the positive reviews found online. We did a private tour of Vietnam (just the two of us) with our own driver and guide. We thought Odyssey did an excellent job in both answering all our questions and quickly too. Everything sent to us was informative and easy to follow. We stepped off the plane at Ho Chi Minh City and didn’t have to think of anything else excepting where we ate at night as breakfast and lunches were included. The lunches were very generous – often five or six courses (small but very tasty) and always enjoyed. We enjoyed the south as well as Hue and Hoi An (very pretty) and Hanoi. Sapa was more crowded than we expected and we would probably have preferred a quieter mountain experience but this was then overshadowed by Halong Bay which was superb. We were very happy to have a lovely cabin with corner windows and a balcony to view the gorgeous bay. Overall, we would definitely look at organising a private tour with Odyssey in Asia again.
Review by Boroncoi Dakhili1 year ago
We organised a private tour with driver & guide who were knowledgeable & helpful and found this company very reliable in their organisation. They understood our desires to visit places of interest at a pace which made our experience in Vietnam Cambodia & Laos most enjoyable. We are mature ladies who enjoy travel & look for individualised arrangements so have no hesitation in recommending My Odyssey Tours.
Review by Pravin Abdulalieva1 year ago
Just returned from an amazing tour of Vietnam arranged by Joan at odyssey tours. From the moment we arrived in ho chi min city we was looked after by our 3 tour guides. We saw so much and experienced some wonderful things with a packed itinerary. Thank you to all for creating wonderful memories.
Review by Lashon1 year ago
My brother and I were very pleased with the Vietnam tour arranged by Odyssey Indochina Tours; from the excellent service and coordination by Mia Wang to the knowledgeable tour guides. Our overall experience with them was very positive. I highly recommend this tour company and plan to use them again for future travels.
Review by Blodwin1 year ago
Recently a group of 14 took a customized tour of Vietnam, Cambodia and Bali. Each of us had different food and other preferences and some of the members were either joining in the middle or leaving early. Nikki Xia from Indochina Odyssey Tours was phenomenal in taking care of all our requests. All the details were meticulously arranged.
The tour went without any glitch.
Nikki was checking out from time to time for any addressing any potential problems.
We are extremely satisfied with Odyssey Tours and have no hesitation in recommending them for China or Indochina tours.
Review by Maziel1 year ago
We had a great holiday in Vietnam. The tour guides were all excellent and very accommodating. When my sister’s plane was late arriving, the company quickly organised for her to be met later than expected. The guides were very knowledgeable and answered all our questions, or found out the answers if they didn’t know. The hotels were all excellent and the quality of the food was also excellent. I can’t fault our holiday really. It was a great experience. The only thing that we didn’t like was all the plastic rubbish floating in the water.
Review by Raghavan1 year ago
Everything went to plan. Our guide Tajma was excellent
Review by Bafford1 year ago
Cherry Wei has planned two amazing trips for me. She is absolutely wonderful! Thoughtful, insightful and prompt with her responses, the trips were custom tailored perfectly. She is a full service travel consultant, making herself available for you whether in planning, or during the trip to make sure everything is going well. I am truly grateful for the unforgettable experiences her expertise has provided me.
Review by Suleika Talyzin1 year ago
During the initial thoughts about a holiday in South Vietnam and Cambodia, I have found Bryant very helpful in planning and suggesting an itinerary based upon my wishes and desires. In his planning, he has identified a lot of places to visit and see which would have taken a much longer time for me to read about and attempt to plan myself. He and i established a very good working relationship and he has guided me through the planning and payment stages such that I feel very confident that I shall have a very good holiday and that Bryant will be there to assist in any difficulties I may encounter.
Review by Appal1 year ago
IOT put together a custom tour of Hanoi and Saigon per our request. The week package was excellent and included all the must sees in our list. I thought the 4 star Hotels were more like 5 star boutique hotels. They were also well situated for walking and exploring on our own when not on the guided tour. The Halong Bay boat was excellent. Both guides were excellent and were very accommodating regarding any alterations to the itinerary.
Review by Preman1 year ago
We were very happy with the hotels , tour plan , drivers and the guides who helped us during
our stay .
Thanks again for excellent service .
Review by Sauer1 year ago
Excellent service from our initial enquiry to confirmation of a most comprehensive and well planned itinerary. Our travel consultant Christal gave us wonderful guidance and was prompt, efficient and most professional in her response to our queries. Guides provided during our tour of Vietnam and Cambodia were exceptional. Hotels selected for us were of the highest quality and more than exceeded our expectations. I can recommend Odyssey tours without any reservation and will certainly be using them again S. Ashton
Review by Kavvin1 year ago
From the start to the finish of our booking with Indochina Odyssey Tours, we were impressed with the excellent service we received from them. We were lucky enough to deal with Joan and her service was wonderful. Everything we needed clarification with was dealt with straight away and was explained in detail regardless of how simple or difficult the task.
Odyssey Tours put together a wonderful 15 day tour of Vietnam, a place where we had not been to before. We leave on the 27th March to commence this exciting holiday and will be more than happy to continue this review when we come back. Thank you Joan for your continual help and fast answers to all of our numerous questions during the booking.
Review by JohnCho Madecka1 year ago
We had a 15 day tour of Vietnam going from Ho Chi Minn City to SAP in the far North. The tour guides we had were knowledable, accomodating and always turned up to time and were prepared to do the extra little bit to make the tour the best. Really enjoyed our time there, the accomdations and cruise exceeded what we expected. I would definately recommend Odyssey Tours
Review by Darts LoneStar1 year ago
We had a wonderful experience in Vietnam with Oddessey Tours. Our Travel Consultant Cherry Wei was very helpful at all times. Our guides, Mr Hai, Mr Nguyen ( Duffy Quy) and Mr. Victory (Vinh) were all extremely helpful and very informative. The tour had a great mix of cultural, historic, scenic and culnery experiences. We travelled by car which was very comfortable with competent drivers. We received help from the guides with our internal flights. Overall we had a a great experience.
Review by Beuport1 year ago
A friend who travels in the Far East recommended Odyssey Tours. We had a change of plans, so decided to try them out for a quick 6 day trip to Vietnam and Cambodia. I was amazed at the fast response from my agent Foring. Such a complete itinerary for our first visit. I was bowled over by our tour guides and drivers throughout too. We liked them so much we extended our stay for Hong Kong with their planning. Cherry Wei carried on as our agent for the rest of the trip. We’re so happy with Odyssey that we just booked another tour to Morroco next month!
We were treated to private airport transfers throughout. We were helped at the check in for both air and hotel. This helped when our flight was cancelled and our cruise of Halong Bsy was delayed by weather. Our guide, Thong, got us on an even earlier flight! And got us into a suite at a 5* hotel while we waited for weather to clear.
In Siem Reap, Khemerit gave us private and insiders tours on the temples. He was knowledgeable of the history and politics. We were met at our private van with cold towels from Belmont.
In Hong Kong, Hellina and her driver, Joe, gave us a couple of days of great tours of the main sites allowing us some private time on our own. Through all of our experiences, we learned so much more than on a group tour.
Indochina Odyssey DELIVERS! Will recommend Odyssey, Cherry Wei and her colleagues to many of my fellow adventure travelers.
Review by MaritVS1 year ago
This was our first experience with My Odyssey Tours (now called Odynovo) and being in Australia we had some reservations dealing with an offshore agent. However, the company was excellent in every regard and has exceeded all expectations.
We were a group of 4 and booked a two-week tour of Vietnam and 5 days in Myanmar which included domestic and international flights. Our accommodation was 5-star and Odyssey/Odynovo arranged for quality drivers and tour guides for every day of our trip.
Our agent was Alick Peng who was very professional and responsive for any questions we had in the initial planning.
As experienced international travellers, we were open to what these countries had to offer, but found the landscape, cities, people and culture fascinating. The ease in which we travelled and stayed within the Odyssey/Odynovo package made this a great experience.
We look forward to utilising the services of Odynovo for our next Asian holiday.
Review by Weiyee Derrow1 year ago
I was recently planning a trip to vietnam, cambodia and laos. i was in correspondence with cherry who was very helpful and accommodating, with good ideas. she listened to what we wanted and kept within our budget.
she also always replied quickly to my emails
Review by Crytos1 year ago
Overall we were very satisfied with all the arrangements made for our 22 days Indochina tour starting Jan 18, 2018, & covered Thailand, Cambodia, Laos, Vietnam, Singapore & Bali.
The itinerary was quite comprehensive, the hotels selected were very decent, clean and comfortable; and we were very pleased with the each of the restaurants selected for lunch during the entire tour. Some were unique and left fond impressions.
Guides are key factors in any tour. They can make an ordinary point of interest /itinerary extraordinary and also make an extraordinary site/itinerary ordinary! We were very pleased with every guide at each destination, without exception. They were all very well informed, enthusiastic, courteous, and willing to go the extra distance to take care of our needs & make our visit memorable. We were especially pleased with their candor & honesty when providing information.
All drivers were very good, as well. They were all cautious and not once did we feel that safety was being compromised.
So overall we had a wonderful and very memorable tour.
That being said, below are some comments and feedback where Odyssey could enhance the experience of customers in the future.
1. It would have been preferable if we were informed about optional/additional/ alternative sites of interest & activities not covered in the planned itinerary for us to consider on our own on days when Odyssey arranged tour was for half a day or on “rest” days when no site seeing was arranged. Some examples: In Singapore could have provided info about Marina Bay Sands “Sky Park”, Gardens By the Bay; Buddha Tooth Temple, Clark Quay. (Would recommend that Buddha Tooth Temple be included as a point of interest in covered Singapore day tour and Santosa island as an optional site to be explored on one’s own if desired).We did the above-mentioned sites on the main island on our own and it would have been a big loss if we had not. We had one full “rest day” in Luang Prabang- we could have been informed about Elephant Village Camp for rescued elephants and any other possibilities; Had one full " at leisure" day in Bali, but no information was provided about optional sites/ activities of interest such as the Monkey Temple, Waterfall etc. Though our guide was kind enough to take us to coffee garden and allow us the opportunity to enjoy coffee tasting and especially the unique Civet poop coffee, this was neither included in the covered itinerary nor any information provided to cover this on our own, if we desired.
2. There needs to be at least one vegetarian set lunch option, as a standard, in ALL lunches included in the tour. We had a vegetarian in our group and this was an issue at several lunch stops. ( Most breakfasts and lunches were included in the tour package).
3. Odyssey collected fees for flights that were part of the tour well in advance. Therefore it was surprising that we had to make a selection of our seats for each flight at check-in at the airport from the then available very tight pool of seats. It would have been better for Odyssey to ask us for our seat preference and reserving seats accordingly in advance, where possible and give us the option of paying additional fees to reserve a seat in advance where applicable.
4. It would have been welcome if Odyssey had responded with the same promptness as it did to complimentary messages as to those reporting a concern e.g. type of room assignment in Peninsula Hotel in Singapore or problems experienced with transportation after arrival at Bali Airport.
5. During initial planning, it was apparent that copying and pasting between itineraries and other details like fees, hotels etc. between customers is practiced. This could result in errors unless one is vigilant. Therefore caution needs to be exercised.
Review by Mhang1 year ago
Thank you for a great experience! Claire Jiang was so accomodating and helpful in advance of and during our vacation. I would highly recommend Claire and Odyssey to anyone looking to book a fantastic Thailand experience.
Review by Noppy1 year ago
We arranged our 15 day trip to Vietnam in October/November 2017. Our trip was planned for June 18.
I dealt with Bruce Peng. He responded promptly and was very helpful. He helped us organise a tour that encompassed a guide, a driver and the two of us.
We varied a standard tour to suit our requirements and we added a few days in the middle at the Palm Garden Beach Resort to just relax and hang out around the pool. Any request for a variation or upgrade in standard was not a problem and we were very happy with the manner in which Bruce handled our requests
The cars were clean, modern and air conditioned and water flowed generously. Our guides were fabulous - very knowledgeable, friendly and good humoured.
Our guides were:
Saigon - Jack
Hue/ Hoi An - Thuy
Hanoi - ("Thank you for that question") Minh :-)
Each guide was different but all were fabulous and we felt a little sad as we eventually parted company with each of them. The drivers were steady and careful. We chosen Bruce!
Everything was really well organised and Bruce Peng checked in with our guides during the tour and even confirmed our internal flights before the guides had a chance to do it.
So Bruce we really appreciated your attention to detail and we would have no hesitation in recommending Odyssey Tours to our friends.