I ordered two bathing suits on the 3rd of last month. I have an order number but it still says processing. I contacted them and the only thing they had to say was that my items aren’t ready. Why ask for shipping dates when they know that the items will not be here in time!?? I have still yet to receive my items! Do NOT order from them.
Review by Suziwoo5 months ago
I ordered a dress from this website April 17, 2019 for my senior prom may 11, 2019. I paid $20 for shipping fees plus $9.99 for rush order to have it here before may 6 instead of the free option before may 10. They never sent me an order number and i emailed them several times asking for one and all they reply is “Hi please send your order number”. I also became very impatient and called the number on their website and it took me to a car place, the woman on the phone told me for the past 3 months they’ve gotten calls of complaints from buyers and said this website is a scam!! Please do not order from them! Worst experience!!
Review by Zunairah5 months ago
Just as pictured 🤩 Beautiful, thank you!
Review by Wize Timblin6 months ago
I ordered my prom dress from here& it was said to come in before March 31st. Once the time had became close my dress still said “processing” so I was very nervous about it being shipped to me on time to try it on and all so I emailed them& they told me not to worry that it would be shipped in soon as possible. Few days later it came in on the 3rd of April& I’m very much satisfied with how it turned out! Just the only thing is they could’ve done a lil bit better on the glitter part which was on the upper part of my dress& I just have to get it alter some on the top too but in all I loved the outcome of the dress it fit very well& it looks gorgeous on me!
Review by Niecyv6 months ago
I paid extra to insure my daughter's dress would arrive no later than April 3, 2019. The dress didn't arrive until April 4, 2019. She cried all night on the 3rd until she cried herself to sleep.
Review by Ppalmer Riuttula6 months ago
Dress is beautiful. A little big on the custom size but that was probably my fault. Recieved in great timely matter.
Review by Galatia7 months ago
I ordered a prom dress about 5-6 weeks before I needed it. It made it here in time but was cutting it close! The dress was gorgeous and met every expectation and then some. Looks like a 600.00 prom dress and I paid less than 200.00. Very beautiful and of excellent quality! The work very well with DHL to get it to their customers on time.
Review by Anamous7 months ago
I ordered a dress on January 7,2019 and on January 27th received an email stating my package was shipped amd that I should receive it on February 2,2019. On February 2 my package was not delivered due to an incomplete address as per the post office. By the time I found this out and went to go to the post office to pick the package up the package was sent back to the company on February 7th. I have sent over ten emails back and forth (customer service number dont work and neither does the online help) which they take at least 2 days to respond they are not helping me, all i get is “dear customer the package is still in ny” They refuse to send me another dress or refund my money even though i have sent them proof that i have not received the package and that it was sent back because of their mistake. They refuse to take responsibility they are unprofessional and I would advise people to stay far away from this company. Reporting them to the Federal Trade Commission (FTC) and to the Better Business Bureau for their fraudulent practices and I am also looking to purse legal action against them.
Review by Ege Paasonen7 months ago
Phone number listed re-directs you to our CAR Dealership in New Jersey. We have nothing to do with this Dress Company. We have received over 100 calls in the last week. We have e-mailed the company and they do not respond.
Review by Lizell7 months ago
The dress arrived on time as promised. The quality is good. The color is not quite what we expected but nice. It is too big and will need to be altered
Review by MHerron Usewicz7 months ago
PERFECT fit! Dress is just like the picture shows.
Review by Nadene8 months ago
The prom dress we ordered for my daughter fits perfectly and is very high quality. We had the custom fitting completed and received the dress in about 3 weeks. This was a great experience for us since my daughter is petite and difficult to fit. In the past we spent weeks trying on dress after dress and would end up having to settle for something that didn’t fit the best or was very expensive. The dress we ordered here is great quality, perfect fit and very affordable! We will purchase all formal dresses here from now on!
Review by Sukhdevjeer8 months ago
Ordered a custom sized, burgundy dress that took over a month to be shipped. Paid close to $200 for it only for it to come in a different color from requested. The zipper would not go up past my upper back. I informed the indiefit24/7 service team of my problem(s) and asked for a refund. They avoided the question to which I asked “yes or no” and they replied, “Sorry, we can’t give you a refund without quality problems”. I should’ve read the reviews before-hand and I must note that I will not be doing business with this company ever again. Complete waste of my money and time.
Review by Meena Curle8 months ago
Have ordered 2 dresses. Mine fit great and length was great. Using my custom measurements for a lace dress. Although the description said the back was also out, it was not. Not to disappointed though. Second dress was for daughter. Her dress had to be altered even though we used the custom measurements for hers as well. Her dress was stretchy material though. Will take that into consideration next time we order.
Review by Tymara9 months ago
I love the dress
Review by Bwaiter Nhan11 months ago
The number on their website is saying busy. Do anyone have another number or another email?
Review by Bavaria Ankum11 months ago
This company is a rip off and does not hold true to their own standards. I ordered a gown and it was not what I ordered nor was the color. I contacted the so called customer service and told them the problem and they asked me to send pictures for proof which I did. I was then told “ Dear customer, sorry, we think the dress is good”. Despite the fact that I ordered a white dress with beading according to the description and received a gold dress made of sequins...if I could attach photos here I would. This is such bad business. They are telling me that I’m stuck with this gold dress basically. Fair warning, this IS NOT a US based company and the items are shipped from Baharran, so it makes it even more difficult to deal with these folks. $192 just gone. I am still seeking other avenues to resolve this issue however, I thought I would warn whomever is considering ordering from this company. If you buy from them, be sure you are sure you have exhausted all other possibilities and do a special prayer before and after you place an order with them. Best of luck to you.
Review by Worthing Mezoff11 months ago
ITS A SCAM
Y’all, this site scammed me! I ordered a one piece swimsuit and they emailed me weeks ago saying it had shipped. I waited and waited, the tracking number kept saying it didn’t exist. I filled out 2 forms on their website asking for assistance with no reply. I decided to call the number on their website and it was to a lowes in San Francisco CA. I emailed them in a last stitch effort to resolve the issue but I doubt I will get it. A waste of $11
Review by TonyHancock1 year ago
Im very satisfied with the products that I bought. The size was a gamble but they were perfect. I’m going to use them while SUP:ing.
Review by Kenda1 year ago
This is the worst company I have ever dealt with in my life. I never leave poor reviews but this can not go unnoticed. I bought a bikini top that was too small and asked to return it. They kept insisting it was a dress and then asked for pictures of me in it so that they could see the problem so they could "help" me. I sent about 3 emails back and forth trying to get them to understand the word BIKINI and not dress until finally I sent them a copy of the email confirmation with the word highlighted and then they finally said oh okay. But to no delay, the next email they went back to saying that I could not return my custom made dress. It was as though I was dealing with Ground Hog Day or someone who had never read the 10 previous emails that have been executed. This service is unacceptable. How anyone thinks that they could run a business this way and post their things on Instagram and Facebook is beyond me but I also see that this company is based out of Hong Kong, yet that is still no excuse. The shipping took 2 weeks and the customer rep who I spoke to online was rude. I have been trying to return this for almost a month now and to no resolve. They are horrible.
Review by Shailen1 year ago
I ordered a dress from this company. I customized the dress because I knew that ordering from a company dresses may or may not run differently. So with my measurements, I went up 5 inches on the bust, waist, hips. EVERYTHING WAS OFF. I thought maybe I had put in the wrong measurements, but NO! I contacted them, with a picture for proof to show them that what I ordered was not what they sent. They sent me a dress for that was suppose to be floor length, but actually came to my calves. I emailed them and they told me that I needed to find someone to fix it. then they said they would give partial payment back... which is only 10 percent. I told them that I would ship the dress back to them and they could fix it, they told me no. I will never order from this place EVER!
SN: this dress was for my Sister In laws wedding. All her bridesmaids ordered from there. Everyone had an issue and I will no longer be able to be in her wedding because of this.
DO NOT ORDER FROM THIS PLACE! HORRIBLE HORRIBLE HORRIBLE!!!
Review by Jørg1 year ago
DO NOT ORDER FROM THEM!!!!!!
I ordered 3 bathing suits with a $15 rush, I only received 2 suits. I contacted them and they kept going around and around about how many suits did I order and what did the suit look like that I did not get. After partially getting that squared away they charged me 4 times!! 2 were for small fee's that I was not aware of and the other 2 charges were for the order I placed and for some ghost order!!!!!!!! I tried to explain that this problem to them as well and they never once acknowledged it. So, long story short I have 2 suits that I cant wear as they never gave me the address to return them to and I have been fighting with my bank to get this last charge reversed as they replied to them and said they never received them back, well NO you didn't, because your customer service and entire company is HORRIBLE!!
Review by Margirose1 year ago
The dress looks like the picture and the quality fits the price.
Review by Tulio1 year ago
The dress that I received looked nothing like the picture at all! I contacted them and sent them pictures and they told me it looked good and wouldn’t let me return it to get my money back. Worst customer service ever. DO NOT ORDER FROM HERE!!
Review by Korey Berdegue1 year ago
Very satisfied, wish I did expedient delivery. But came when it said. And customer service was helpful. Happy with my experience 👍