Don Lee, excellent with organising our tour. He was prompt & accomodating and went above and beyond our expectations by helping us book a few dinner reservations. Our driver; Rajesh Kumar, was the most wonderful driver we could've hoped for. His English was great, has superb knowledge & is a very safe driver. We would highly recommend him to anyone travelling to Rajasthan & Delhi. All tour guides and representatives were helpful and extremely knowledgable. The cars we travelled in were clean & well maintained. Accomodation, especially the Heritage hotels, were superb. We will definitely be using this company again & would recommend to our family & friends.
Review by Yioshi Derrow1 year ago
As we are not due to actually travel with this company until November, it's difficult to rate their services on the ground so far, but I've a good deal of experience in travelling in this way, and you tend to get a feel for how good a provider is long before you in fact travel. The efficiency of bookings, the promptness of replies to queries, and the ability to go beyond the ordinary are just a few of the facets that give the customer an idea of how the final tour will be. And Mavis at India Odyssey (now Odynovo) has been excellent in those regards from the moment I made my first tentative query. It's never taken more than a few hours to answer my messages, and in all cases this has been done in a thorough and efficient fashion. I feel confident that our trip to India in November, now all the bookings have been made by Mavis, will be a memorable one.
Review by Demei Nickerso1 year ago
Mavis is such a pleasure to work with, she makes herself available to you at all times and understands your needs. She is quick to solve your issues
Review by Andygilb Cuylenburg1 year ago
The entire trip was well planned and we found Don to be extremely responsive and accommodating to our special requests
Review by Dtpater1 year ago
Our travel consultant Don Li put together a couple of quotes for us incorporating our desired locations (Yala, Pasikuda and Trincomalee) plus some extras. The itinerary was perfect as we got to see all the places on our wish list and the traveling time was not excessive on any given day.
Our driver and guide (Anton and Anton) were great and we highly recommend them for future tours.
The only things I would note that may be improved on:
1. Train tickets were not booked in advance by odyssey. We had some difficulties in obtaining train tickets for the Kandy-Nuwara Eliya leg and our guides were not transparent with us (told us was due to train delay rather than lack of availability of seats)
2. Cinnamon lodge in Sigiriya was not on par with the other 5 star hotels, for example the bathroom was quite mouldy and the bed was two different sized single beds pushed together.
3. Issue with checkout from Cinnamon hotel - they informed the company had not paid for our 2 night stay at the last minute. This caused a moderate delay in travel on our last day.
Overall we had a fantastic time in Sri Lanka.
Review by Cordele1 year ago
The whole trip in India 2017 was amazing. The luxury train is fantastic.The whole team from the train, service, kitchen, butler. All people we will never forget.
The wheelchair and the wheelchair driver for Helmut was very helpful, so Helmut could go with us everywhere. It was not always easy to go with the wheelchair.
We were only 11 Guests in the train. The last evening in the train we had a special dinner and got a Saree as a present. Always when I see the dress at home I think on the fantastic trip. All the private tour guides, were very friendly and helpful.
Mumbai and Delhi was also fantastic. The dance performance was wonderful. The normal life in India is so different. The culture, the life in the city and countryside. The Indian people are open and always with a smile on her face. It is amazing.
Once again i want to say thank you to Queenie from the company Odyssey Tours. She did a great job. In a short time I got an answer of my questins. Queenie is very flexible when I want to change anything else. I am so satisfied with her and her company. I hope I can meet her on my next tour through China with my girlfriend. Sylvia from Austria.
Review by Datare1 year ago
Wonderful experience from start to finish. I particularly appreciated the services of my excellent driver, Ankit Samesh, and of my trip coordinator, Liz Ling. After traveling with Odyssey, I will never again be content with the ordinary "tour bus" experience. I am a 71 year old American woman who traveled solo.
Review by Ivetka Godewyn1 year ago
I chose odyssey tours to go all through Asia and they did such a remarkable job I decided to journey with them once again to visit India.They are a great well runned company that put everything together for your trip so all you have to do is enjoy 😊
Review by Affton1 year ago
We had a really amazing trip to Indi Mumbai, Aurangabad, Goa and Karnatarka
Thanks Odyssey India!
Review by Jianqian1 year ago
Our recent trip to Bhutan ran seamlessly from start to finish. Our local guide was amazing, with loads of knowledge about the cultural side of Bhutan. We also did a 7 day trek to Jomalhari base camp which was fantastic. We couldn't believe how good the food was on the trek, we were eating 3 course meals breakfast, lunch and dinner.
The tent was very roomy and sleeping bags and blankets and even hot water bottles were provided. while the synthetic sleeping bags were good at lower altitudes, at 4200m, I was wearing all of my clothes as well, so if you have your own down sleeping bag I would take that.
After the trek we visited temples, and through our guides people skills, were granted access to places that non of the other tourists were getting to see. Also managed to get us a front row position as the king walked past at the Paro festival, and took us backstage to see the costumes. We also had a front row position to watch the festival.
All in all, one of the best trips I have been on, and would highly recommend Odyssey.
Review by PaulSimpson1 year ago
My partner and I recently returned from our 9-day tour in India covering Delhi, Varanasi, Agra and Jaipur.
We had been thinking of booking this trip for quite a while, but could never find a company that could bundle each city in for a reasonable price. Originally, we had narrowed our choices down to three companies, with two being a compromise (since we would be losing Varanasi). Of the three, India Odyssey Tours was the one that got back to us with the most reasonable price (and the quickest).
Queenie got back to us the next day following our request for a quote, and made the whole process an absolute breeze! She was very professional, and ensured that we had everything that we could possibly need from international and domestic flights, visa information and where to get our currency exchanged since you cannot do this outside of India.
Whenever we had a question, she always got back to us in no time at all with very well-informed answers.
Now that we are back from our trip, we can wholeheartedly say that the company, and Queenie, exceeded our expectations. We don't think that it could have been organised better! Truly, everything was so smooth and the longest we ever waited for a guide whilst away was five minutes which was due to the bustling traffic of India! The guides that Odyssey use are incredible, and the hotels that we stayed in were high class!
Queenie truly made our trip. She was friendly, professional and helped to tailor our trip to include everything that we wanted to see, and made the whole thing possible! She really is a gem.
After such a positve experience, we will definitely be booking with My Odyssey tours again. We could not have done this trip without Queenie and the impeccable servive that we were given.
We would definitely, hightly recommend to anyone who is looking to make the most of a trip to India.
Review by Airiak Rubbens1 year ago
India Odyssey Tours & Mavis Jiang have been great to work with. We have planned our trip and needed to reschedule, but they have handled everything with no issues! Their knowledge of the areas we are traveling to have helped us decide the best route. Looking forward to our trip and will be providing reviews after as well.
Review by Pasqualo1 year ago
Great experience overall. The food was great
Review by Bolko1 year ago
I had such a very wonderful trip touring northern India.
It really will be one I remember for my whole life. I was a single traveller, so lots of my friends and family were concerned that I would travel on my own, but Odyssey provided excellent service, and I always felt looked after and safe.
There was only one small issue around transfer times for one flight, these were totally resolved after I raised awareness to my local rep - they stepped in and provided an extra half day of touring- the issue was resolved very quickly. As a result, I feel that I was taken very good care of- which increases my satisfaction with the service provided.
I was very well taken care of. The tour ran smoothly, the guides were very knowledgable and clear. The drivers were all excellent and very safe.
I had one particular driver for most of the week, his name was Mr. Raspal Singh. He drove me in Delhi, to Agra, to Ranthambore and Jaipur- he was excellent, a very safe driver, very attentive, I had his number should I need any help day or night, he was always friendly and ready with my bottled water. His care and attention to detail really stood out, I can only commend the company on the standard of care provided through Raspal.
I would like to thank you again for what was a fantastic adventure. Since returning, I have been more than happy to recommend Odyssey to everyone! I look forward to using the company again soon, I feel I need to explore more of southern India!!!
A special thank you to my tour organiser - who was always on hand, phoned to check I was content during the week, and followed up quickly on any question or concern - Mavis - thank you for such a wonderful experience and your excellent customer service.
Review by Yaismary1 year ago
Mavis Jiang helped my to book my India Odyssey Tours. She is a very friendly and responsible person. Every time, I needed to modify the tour, she always provided quick update to the quotation. She is also a very knowledge person to provide information for the tour. I'm glad that I have her assisting my booking and looking forward to having the tour.
Review by SharonG1 year ago
My tour was excellent! Special thanks to Owen Zhou who put together an outstanding trip for me.
As a single traveler who had never visited any country in Asia, Odyssey was great with agency representatives at every city, and drivers and tour guides for the entire trip. It was excellent value and an amazing and safe adventure.
Review by Alexandar1 year ago
We are currently planning our next trip to India and can’t recommend enough Odyssey Tours and in particular our travel consultant Mavis Jiang.
Mavis helped us through all the planning stages with our constant questions and itinerary changes with out any problems. Always coming back the same or the next day, considering this done over the Internet
We can’t wait for our holiday Mavis and thanks again for all your help!! 😁👍Totally recommend Odyssey Tours !!!
Review by Pysarenko1 year ago
We have used odyssey tours previously for a trip to Vietnam .
Joan Qin was very helpful and responded quickly with suggestions for our itinerary
The drivers and guides were fantastic, hotels booked were good standard and the restaurants for lunch also great
This year we are going to India, and when I saw odyssey also operated in India I didn't hesitate to contact them,
It was really nice to have Joan assisting us again. Booking these type of holidays cost a lot of time, researching areas, booking hotels and flights etc. Odyssey does all the hard work for you, and makes sure you get the trip you want
Review by GintareBenetiene Hellinh1 year ago
We are due to fly out soon so this review is not about plans into practice but about planning before our trip, which I can say up to now has been excellent & hoping I can say the same on our return to the UK after our trip.
Review by TLEdg1 year ago
Excellent. From the moment we connected. Allison was chosen to be my travel agent and she was superb. She responded very quickly to all my emails, she made great suggestions, made changes to my itinerary. I would not use any other travel agency but Oddessy Tours. Thank you Allison for all hard work you have done. I will stay in touch.
Review by Helstrøms1 year ago
Very happy with the tour and guides.
Review by Gurkamal1 year ago
We have just returned from a fabulous 14 day trip to Kerala. Our second trip to India but first to Kerala. From the start, Debora Wei was fantastic. Extremely professional and helpful. Service right up to payment was superb. All my questions were answered quickly. I live in the UK and was a little nervous about using them ..but no need to worry. They are excellent!
Our driver, Jobins Mathew, was truly excellent. Always on time, went above and beyond to ensure we were safe and had a good time. All guides were also excellent and very caring and knowledgeable.
Highly recommend this firm if you are looking for a trip to India. We stayed in 4 and 5 star properties and whilst some variation in standard, we were very pleased.
Review by Customeraly Beaufils1 year ago
We booked a private tour through Southern India for 15 nights through India Odyssey Tours - just us, an excellent driver and guides at many places. From the very start the organisation has been fantastic and we cannot rate our travel agent Mavis Jiang highly enough. We had ideas of our itinerary and Mavis fitted in very well with excellent suggestions and was able to amend the tour all the way through as we decided on different places to see or places to stay. Mavis always responded promptly to any query we had in a courteous and friendly manner. We were met at most places by company reps to ensure all was going well - too much lovely attention that we are not used too. We travel extensively, sometimes independently, sometimes through a company, sometimes a bit of both - by far and away and Mavis and Odyssey Tours are the best tour company we have ever used.
Review by Awet Antongiorgi1 year ago
Our booking agent for a 10 day Sri Lanka tour was Don Li. He was organized, professional and responsive. It’s difficult to trust travel companies so I initially placed inquiries out with several companies. Odyssey quickly became the front runner, and I couldn’t be happier from this choice and overall experience. From the vehicle used to transport us around, to top notch accommodations, to amazing personalized experiences... EVERYTHING was impressive. Our driver Meril was attentive and knowledgeable. He’s able to make his way around the whole island without using GPS! We stayed in 7 resorts in 10 days within our travels and Don Li nailed each booking! My friends and I typically don’t use travel agents when trotting around the globe, but will certainly use Odyssey’s services again! They truly took the hassle out of traveling so that we could focus on enjoying ourselves!
Review by Kerilianne1 year ago
Mavis has done such an amazing job helping me plan the tour that I can't imagine working with anyone else for future travel! She is always so efficient, professional, and friendly!