I have been trying to have funds released after renting a car. It's been on hold for 60 days!!! The rental car company has done numerous letters to have the release issued 4 times, and after each letter, something else is missing. Now Incomm is telling me that the rental dates don't match! How can that be? We have the contracts in our hands!! After the first weeks review we were told it isn't on company letter head, next letter we were told that the branch manager didn't sign it, next letter we were told that the merchant I'd is wrong! With the letter from the rental agency that was sent yesterday, we are now told that the authorization codes are wrong, the dollar amounts are wrong, the rental dates are wrong, his signature looks like a stamp, in fact the only thing right was my name!!!!! Avoid this company at all costs if you need access to your money!
Review by Lawes Halfpenney1 year ago
Vanilla Gift Card (Incomm) located at (corporate office) 250 Williams St NW Fl 5 Atlanta, GA 30303-1032 phone number 770-240-6100 Brook Smith-CEO, Phil Graves-Pres., but they will tell you that there address is P.O. Box 826 Forston, GA 31808. Vanilla Gift Card allowed a charge of $10 and $1 to process on a gift card that I personally purchased and when it was brought to there attention Incomm out of Atlanta REFUSED to refund my money. I have filed complaints with Better Business Bureau, Federal Trade Commission, and many other sites. PLEASE do not fall victim to the FRAUD/SCAM company and IF you do NOT buy any of their products you will be helping to put this company out of business.
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250 Williams St NW # M100