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Review by Travis Starr1 month ago
Missing items from the order, contacted customer service was instructed to send email regarding the missing items, did so, following this up with a call to verify that it was received, was told they received it and would contact me shortly.
Fast forward to 2 weeks later and a very irrate customer due to the extended delay in receiving their finished products, I still have neither received the missing items, not an email or courtesy call.
I have called a couple of times during this period only to keep getting the same gentleman on the phone and the same stale response of "someone will contact you shortly", yet no one does.
Since Wednesday I have attempted calling, receiving voicemail each time, have left a message and still have not heard back.
Obviously, customer service is non existent and despite a few small items being the issue they obviously don't feel as if they need to resolve the issue.
Review by Brandi1 year ago
Excellent vendor. I made a purchase Thursday morning and received my order Sunday afternoon. Prices are competitive and all of the products that’s I’ve received have been great. Highly recommend.
Review by Chet1 year ago
Terrible, terrible experience with this company. I placed an order and waited a few days, when I went back to check on it, I found that my order had been cancelled the next day with no communication or notice whatsoever. I emailed them and received no response. I left a review on their site to try and get their attention and finally got a reply to that just saying they can cancel orders for no reason at their discretion. Worst customer service I could imagine. They also deleted my negative review. As others have said, they delete any that are less than 5 stars just to keep their ratings up! I recommend you avoid this company at all costs.
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