We purchased three radiators on ebay from a seller named xinnewshop2018 who were stated to be UK sellers with goods in the UK. In fact we found out later that the seller is Guangzhou Yin Fu Trading Co Ltd. One item was faulty and leaked. We contacted the seller who said it would be replaced immediately. That was a lie and they stopped answering emails. Only when we complained to PayPal did we find out the company was Chinese, based in China not the UK and worse we were expected to return the goods to China at our expense!
Review by Sandeeip5 months ago
Dishonest company. False information. Don't use this company. COMPANY WITH THE INTUIT OF JUST TAKE YOUR MONEY.
Review by Nomenia7 months ago
I needed to get some information and I contacted them today. I worked with Michael and he was able to find just what I needed, gave me the information quickly, and answered all of my questions. The information was also thorough. I appreciate his patience and willingness to research thoroughly.
Review by Jyotismati7 months ago
I have been purchasing the ImportGenius services for years, and it's an invaluable tool for monitoring our competition and our suppliers activities. I have been dealing with the same Sales Manager for many years (a rare occurrence in this age of job instability & mobility). Bret Light always goes the extra step to meet my requirements, even does my searches while out of the office! That's the type of person I would hire immediately to keep our customers happy! They don't offer a monthly subscriptions, but you can always cancel at anytime and re-subscribe when needed. Highly recommended!
Review by Jheanelle Siyab2 years ago
The information this company provided helped me keep a record of the shipments of goods my factory was selling to other companies without my permission.
The customer service and kindness that Import Genius gives me is amazing and helped me through a very difficult time! I would highly recommend Import Genius!
Review by Jayben2 years ago
Superb service, as viewed by someone (me) who has never used a service such as this !
Matt led me through the process, with an excellent result. That being the data I needed.
I have to wonder if the other 'reviews' are legit, or are actually competitors trying to undermine this company's great service ?
Review by MHoll3 years ago
very poor customer service
not enough info on search
Review by Janester Prochniak3 years ago
Don't use this company. I paid one month for service, but they ended up charging us every month until I caught it and cancelled.
Review by Poulomee Soetewey5 years ago
I wouldn't advise anyone to waste their money. I signed up for a month to try it. The main company I wanted to check on, they couldn't find more than a couple shipments. Another company I checked on, they told me when a shipment came in but the name of where the shipment came from wasn't listed. They didn't have that information. When I closed my account, they billed me for another month telling me that it wasn't closed properly. My advice is, save your money.
Review by Thomas Morgan5 years ago
Anyone knows any website like importgenius for other market like EU for example? Appreciate for your help.
Review by Semerkhet Terihay5 years ago
Import Genius is an immensely valuable service to anyone involved in the import industry. You can get detailed information on every factory in the world. This means a lot of things. If you import shoes, you can find every factory in the world that makes shoes. You can see who in the US buys the shoes. You can see what factory Nike buys from, for example. This information can be used to get factories to behave better, to negotiate prices, and so many other things. If you don't see the value, look harder.
Review by EberValladares5 years ago
Import Genius is what I was looking. Trade data was easy to find. Found what I was looking for.
Review by Diser6 years ago
Total waste of money. Was on this system through my partner's subscription for over a year. We kept getting told that we would get access to specifically the shipments and products we were interested in. We weren't. The data was confusing. It's just a very basic product for information you could easily find through US Customs. I also found their business practices suspect. I received a letter with false information in an attempt to get me to resubscribe at my new company. Horrible! And so low! If I could scan the note I would.
Review by Fair Simelane6 years ago
These people have done wounders for me. Putting me in touch with many overseas suppliers that I could have never known about. I also was given personal training via phone on howto search and utilize the data base. They were able to answer any question I had the several times I called. Thats an A+ in my book
Review by Rlombard7 years ago
Their employees were so helpful when I couldn't find the data I wanted right away.
Review by Slati7 years ago
The application has been very useful for my company and we use the site almost daily. We were able to find several new suppliers and tap into new markets. I've also been very happy with their customer service team. They take the time to make sure you're getting the information you need. Would definitely recommend!
Review by ClarisFP7 years ago
Amazing trade data, just looked up a Chinese supplier and found all his customers here in the U.S. I didn't even know I had that many competitors.
Review by Lorrainr Catli9 years ago
This company is another company like Panjiva.com. They publish personal import/export data without the person's permission. Your personal data will be published by them even if you only shipped some personal belongings from abroad. Those founders are terrible money-oriented people.
Review by Gazzamundo9 years ago
Review by Bafford Wongpaibool10 years ago
Usefull site about shipments
ImportGenius is rated 3.0 based on
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Import Genius provides a web service to help companies involved in import-export industry evaluate trading partners, research markets, monitor competitors, and connect with new customers
8901 E Pima Center Pkwy, Suite 105