I cannot praise the iamazing program enough. Some of the features in the program I have never seen available to a user, I Achieved a successful device restore rebuilt my IOS whilst staying on the the same firmware. No other program could have allowed me to achieve this. Staff support and response is bloody brilliant ++ cant fault iamazing. It is AMAZING.
Review by Buckle1 week ago
Help was provided super fast and was spot on . Easy to understand and polite response . Very pleased .
Review by Gooduser2 weeks ago
Fast response with clear instructions/explanation. Nice to see! When was the last time everything was made so clear, so quickly ... Been a while. Nice work
Review by Cexcilix3 weeks ago
These folks actually care about their customers. When my Asus All in One died an ugly, fast death (SSDs don't give much warning, they just die lol) I contacted iMazing Customer Support to see if they could furnish my license number. Instead of trying to tell me it was locked to the old machine, they cleared my registrations and let me use the old license on my new computer. I didn't get the "you have to buy it again" runaround.
On top of that, iMazing is leap years ahead in functionality than iTunes. So much so that I no longer back up to iTunes.
Can't recommend iMazing and the support staff more highly.
Review by Qierkypeeky3 weeks ago
Full of details to instruct me to solve all the problems
Review by AvonSeaWitch Wuttkowski4 weeks ago
First rate. Dima was excellent.
Review by MontyDelMonte4 weeks ago
Quick response and fixed my issue promptly!
Review by Vikis Derrow4 weeks ago
Excellent software. iMazing has so many awesome features. It makes transferring data between my iPhone and my Mac fast and easy, as well as transferring data between iPhones. I am able to backup and manage multiple devices which makes it much simpler to manage my families files. I've been very happy with the software as I find using iTunes to backup and sync to be very tedious. iMazing also has great customer service and tech support. If you every have an issue they are very quick to respond and solve any issues. I had to get their help a couple of times for issues that were created by me and each time they were very patient and quick to resolve my issues.
Review by Grama4 weeks ago
Excellent way to manage your iOS devices. Intuitive to use; comprehensive in coverage with a great support team.
Review by Ebbhead1 month ago
Prompt and COmpetent
Review by Yongjie1 month ago
Very happy with my experience, a great product. The support was very good. When I needed a hand they responded quickly.
Review by Harshali1 month ago
Fast and friendly help :-)
Review by Yujiang1 month ago
Good product, quick support.
There is concern of privacy since we are syncing our entire phone's data to them
Review by Celka1 month ago
A great program
Review by Mytia Sleighti1 month ago
Imazing and the support team are excellent to deal with. This is the software I recommend to back up your iOS devices. Forget the cloud for large backups. Imazing is simple to use and consistent with updates.
Review by Dahianna1 month ago
Had some issues with my activation code because I was using a previous version of iMazing and asked customer support if I could transfer my purchase of a v2.0 key to a v1.5 key. I didn’t expect to get a response for a few days because it is the weekend but I had a response within 30 minutes and a fresh code that worked great for my version of the program. Very please!
Review by Rohinton1 month ago
I sent a semi poorly worded email to customer service on a holiday weekend, early in the morning. And to my surprise, only a couple hours later, and I found myself getting a reply... but to my disbelief, this wasn’t to ask me another question or one of those auto generated emails... this was from someone who took this time to read my email, understand my problem and what I needed, and then that person responded with the information I needed, as well as going out of his way to fix my initial problem so that it wouldn’t happen again. It seriously got me revved up to know that I wasn’t going to have to wait until the weekend was over to continue what I was working on. I really appreciate it Dima... sorry to throw your name out there.
Review by Essenxe Lashondra1 month ago
I simply love iMazing! Their support is awesome! I had an authorization issue on my new iMac and they solved it immediately! And I mean immediately! I was able to easily transfer select items to my new iPhone 11 with ease, like “Ringtones”... try to do that in the new iTunes. Forget iTunes, this is an awesome app to manage all your iDevices.
Review by Yora1 month ago
Great software! Replaced iTune on Win 10 years ago and have never looked back. Great for transferring things to and from devices. Backup and software upgrades are there too.
Review by Bogachyov Preetham1 month ago
Excellent customer service - thank you!
Review by Grenade1 month ago
Found key information in the FAQs section that got me running.
Review by Ginnett1 month ago
I had a Q ref. upgrading from single license to Universal, as I wanted to use iMazing2 on both my iMac and MacBook Pro == the Q was positively answered and the % off was quite fair. I'm impressed with the speed and positive response.
Review by Vatiliai1 month ago
Prompt, helpful, patient service for a computer semi-illiterate!
Review by Oshnut Nabile1 month ago
Very quick response and easy to follow instructions