My experience of Ilumi is endless problems with their website and their deliveries, which need sorting out. Furthermore, the meat content of some of their dishes is often less than generous and needs to be improved. Every time I have tried to place an order on their website I end up having to phone the company to sort it out and then the subsequent delivery often goes wrong as well. I have spoken to them many times, but have yet to have a trouble-free order.
Review by Bunni3 years ago
I chose my lamp and had a couple of questions, so I rang up and the lady on the other end was more than helpful. I ordered my lamp and it came quick. The lamp works well, I'm pleased with it.
Review by Happycooker3 years ago
Since retiring we do a lot of "touring" and rely on these meals nearly every day. They are so convenient and always delicious. I would recommend them to anyone. In fact our biggest decision of the day is whether to eat in or out. "In" with Ilumi usually wins!
Review by MonikaK3 years ago
I've had 3 months worth of orders from Ilumi now and enjoyed it very much. It's no dearer than eating normally but as its gluten and dairy free, it's great to have a quick, delicious tasting, safe meal to eat in 2 mins. Ideal to take away with you too. Delivery is fast and efficient. My only downside to it is that the range of choice seems to be less recently, are you struggling to keep up with demand Ilumi? It wouldn't surprise me, as its so nice. Good that I can get some in local supermarket now too.
Review by Tabaitha3 years ago
I have been buying from Ilumi for several years now - their great gluten free tray dishes make lunch times at work a doddle. 2 mins in the microwave and I have a hot safe gluten free meal.
Review by Priyankar Eyenga3 years ago
Picked a couple of meals up recently at Aldi was really surprised at flavours and quality of products. Investigated and found web site - placed order which was delivered promptly. Looking forward to sampling more meals. So handy to prepare when in a rush or to pack in a bag if you are not sure of gluten free availability
Review by Circit Hornbøl3 years ago
I am not requiring gluten-free, but am avoiding added sugar, and quite a few of the illumi meals satisfy that criterion. They can be left in the office, in the car boot, at my parents' house, for those occasions when I suddenly find I need a quick meal. Ordering online is simple and delivery is always when you expect.
Review by Lashani3 years ago
The website is easy to use. Delivery was prompt and at the agreed time.
Review by Marrla3 years ago
I bought seven different meals (three of each) and they were delivered very quickly, ordered on the Friday and delivered on the Monday. I have tried three of the meals so far, and all very tasty. Easy to cook in the microwave. None of the meals have the 'nasty' Rapeseed oil in them! One slight criticism, they could be a little more generous in the amount in the pouch. But all in all, good value for money, and I will buy again if the remaining four are as good as the first three. Go for it!
Review by Dontmindme3 years ago
Really good and tasty meals, ideal for a substantial meal when you don't have time to cook. When arriving home late from day out, when camping or self catering on holiday or when you just feel lazy! Gluten free and safe.
Review by Bafford Lhm3 years ago
Since being told I had a gluten intolerance I have struggled to understand what meals work best for me, when I was first told I decided to put my faith in Ilumi with hope that they would be able to turn this bad life event into a good one, firstly when their food arrived I though it all looked great, lots of choice, lovely packaging but two ready meals in and I found raw chicken within the ready meal, I was disgusted by what I saw and very upset, after all, it's extremely dangerous. I am now left with a large order of food I no longer want to touch out of fear.
Review by Ponweiser3 years ago
Food so far tastes great. Would love a bigger range though, especially more flavours for noodles.
My only issue was that next day delivery took 3 days. Ok I ordered at 6pm (on the 9th)so knew it wouldn't be processed until morning (the 10th) so had assumed it would be next day from that. Insteas it arrived on the 12th which is 3 days after order was placed (2 days after it was processed). Why give me next day delivery if that wasn't the case? Wasted few days waiting about as didn't receive an actual notification about delivery until that morning
Review by AlexBruce3 years ago
Lovely and tasty food. Really recommending it . Just wish it could be a bit cheaper.
Review by GJake3 years ago
I enjoy all the Ilumi Meals. The portion size is very helpful when you are watching the calories as well as managing a gluten and dairy free diet. The new noodle pots are an excellent addition. I sometimes add left over chicken or veg to make them more of a meal. Thank you Ilumi.
Review by Nawarat Ruguva3 years ago
Super fast delivery, lovely quick and tasty noodles.
Review by Vendi Villeda3 years ago
tbh I love ilumi because it's really nice food doesn't have to be stored in the fridge it's not full of rubbish and theres quite a nice selection, my only problem is sometimes it takes longer to reach you than it should last time took six days when you expect next day kind of throws your food plans out a bit
Review by HoneAway3 years ago
I ordered from them after having tried one of they're noodle pots and I can honestly say ill definitely be ordering again 100% yummy food
Review by Etrulia Boldre3 years ago
Really tasty convenient food
Review by Keizer3 years ago
The food is excellent and the delivery times are really, really fast. I thought that the shipping to Europe was a bit expensive, but since orders are usually delivered in less than 24h, I can't complain.
The soups are also very tasty, but the size of these portions could be a bit larger. I think the soups are a bit expensive, specially when compared to the rest of the meals.
I am yet to find a single piece of bone in the food... which means the whole food portion is eatable. Not a single bit goes to waste.
Ilumi constantly runs promotions so you can get a few good deals, regularly.
Review by Herdade3 years ago
Although delivery was quick the website is very poor. It is impossible to maintain the option to exclude certain ingredients for more than one choice at a time. Very time consuming, I gave up in the end. It also seems they include rice flour and corn starch in a lot of products. I am on a strict paleo diet and wonder if they might consider substituting tapioca/almond/potato flour instead.
Review by Victoriabanks3 years ago
Great food, well packaged with clearly labelled ingredients & after ordering a significant amount my order was delivered within 24 hours of the order being placed. I would highly recommend this company & their products to anyone newly diagnosed coeliac or required to follow a gluten/wheat free diet.
Review by Twyning3 years ago
Trying the dishes were really tasty , with being a working mum , i dont really have time to cook , so to actullary find a company as illumi i was so pleased , quick easy to do , my faviourite so far is the slow cooked lamb cassarole , deffintaly recomend
Review by Hebbe3 years ago
These are great products. Online ordering efficient and quick delivery. An all round excellent service.
Review by Vanessa3 years ago
Only tried a few dishes so far but I am totally addicted to The Tom Kha Gai soup. Easy to use website and very swift delivery.
Review by Dinuka3 years ago
Fantastic although parcelforce let you down. The rice noodles were fantastic. I bought them for when my son is working off site .