IKeyless Reviews

We thought we needed a replacement key for our Lexus & were told of this company. The order was easy, the delivery fast. Then we discovered we didn't need it. I thought for sure we'd have a hassle returning but once again, fast, easy directions, and very professional. Great customer service. Thanks Shawn. Customer No. 728750.

Really great
Wife purse was stolen with m GX key
I was told by Lexus $500 to replace and program a key
Happy and surprised that you sent a genuine Lexus key
Key was 30 percent of what the dealership quoted
Got a locksmith to program in my drive
Less than 1/2 all in to replace and program

Dear Sarah - This was the second time I've ordered from IKEYLESS and again, my service was beyond expectations. Due to problems, the order needed changing several times and wasn't shipped because information I'd sent hadn't been received. My Customer Assistant helped me straighten out the problems andMm order shipped immediately and received the next day.I have now used my fobs for over a month and have had no problems at all. If the need arises, I will use IKEYLESS for a third time without hesitation.

Thank you Stacey with your help I was able to
order a perfect replacement key for our Rav4!

Order number 730056

First, I had a great experience over the phone when I placed my order, but I find it's often on the "return" side of the sales equation that get's less great at times.

One of the keys that I had purchased had a defective chip & could not be programmed by the locksmith I was working with to cut & program the keys I had ordered. I needed the key soon, so I had to purchase a functioning smart key from my locksmith.

I emailed iKeyless an explanation of the problem, along with a copy of my receipt from the locksmith, & with minutes I had received a response from Shawn detailing what I need to do to return the key & receive a credit. I received the "RMA" information shortly thereafter and mailed back the defective key - iKeyless processed a credit with my full refund within a day of receiving back the defective key.

Things go wrong in any business, but taking responsibility in a timely manner, with courteous & responsive people, tells me that iKeyless has a great "culture" in their overall organization.

Thanks Shawn & thank iKeyless!

Scott

Having made a recent used vehicle purchase, I found that I needed a new key fob case, since the fob itself worked. After an easy online search for a vendor, I found iKeyless and finding the model needed was simple and inexpensive. Ordering was simple and delivery was timely. Not that I wish to have to purchase another one anytime soon, if I do find the need, I hope that iKeyless is still around to deal with.

I was dubious about this site but willing to give it a try. My dealership was going to charge me over $200 for a new keyless entry remote. I spent less than half that amount and was able to program the remote myself. It does take a few tries to get it right (think of it like programming your TV remote). There are several steps that seem random (like opening and closing your door and turning the key on and off) and you'll feel incredibly silly doing it, but if you follow the steps to the letter, it will work. Many thanks to Shawn for answering my questions quickly.

I had never ordered car keys and remote pads before, and found your site very easy to work with, having clear instructions and uncomplicated sign-out policy. Thanks for being so efficient!
Roger L. Cooper

I would like to thank your company and representative Stacey for excellent customer service. It hot out and receiving our purchase in a timely manner, keeps me from sweating to death! Take care, JimBo

we had a wonderful experience with the keyless entry we purchased for my husbands 2001 Chevy 2500. Our 13 year old son was able to follow the instructions easily and got it to work. We were so happy that we ordered a back up one. IKeyless had great customer service- we got an email from Sarah at Ikeyless to ask how our experience was.
order 732882

Life saver after i went to a dealer asking to reprogram a keyless for my car and their price was over $200 i do a little research found this website got my key for $50 could not be any happier. I recommend this website to anyone who need a spare key or replacing the old one.

I ordered the remote keychain locker. All went very smooth with the order. And when I called in to the help line to get some info on programming it the person I reached was very pleasant and helpful. Sarah is the person who requested me to fill out this survey. My order number was 728640.

What a great experience I had with iKeyless, although the instructions for programming the remote were not included, all I had to do was contact the company and they were sending me an email with the instructions within minutes. I appreciate the customer service they provided and would definitely recommend this company to family and friends.

Thanks

Chuck Patel

I like to thanks Stacey for her tremendous help in straightening out my order. Since I only received one key out of the two that I ordered. Stacy corrected that very quickly. But after receiving the second key there still were no programming instructions. Stacy help me out with that matter probably. For that I have to say Stacy was extremely helpful butt your shipping department needs a little more oversight. I highly rate the product just not how I receive it.

We recently bought a used 2016 Buick Enclave, and unfortunately, one key had been misplaced, and we had to purchase one. We went online and found Ikeyless. They had exactly what we needed, and our customer service contact, Shawn, was very helpful and courteous. Our order number 739297 arrived just as it was supposed to, and all was great.

The fob arrived in good condition and worked great! Thanks Shawn!

I am satisfied with my purchase. I would recommend iKeyless to anyone who is in need of their services. Shawn was also very helpful in making sure everything went well with my product with a follow-up. Order #737042

I recently ordered a remote for my vehicle and it was shipped the next day. It arrived 3 days later. I want to thank Sarah from Customer Service for checking with me to see if I had any problems with the product. Very Professional company.

Have made multiple orders for keys over the past few years. Shipping has always been fast and the order accurately filled with the exact key as ordered. 739432.

The product is of high quality and the service was fantastic. I emailed a question about programing the device and the responses were thorough and correct! Sarah is a great representative!

Sarah and the folks at iKeyless were great to work with. Fast and efficient and within no time I received my card to put on my key chain. Thank you!

Online process to purchase what I needed was very efficient. Was shipped promptly. Only "problem" was it came WITHOUT instructions to program the remote. This was my second purchase. From my first purchase, I was emailed instructions which at that time worked. But when I tried to program a third remote,
I was unsuccessful. So I called customer service and Stacey emailed me some "updated" instructions and this resolved all issues. So we now have 3 working remotes. Should anyone ask me about where to purchase a remote, I WILL recommend ikeyless! Again, thank you Stacey! Order # 726967.

I am very happy with the fobs I received. They are the perfect replacements for my old ones. The service was prompt, and Stacey was very helpful.
Thank you for your assistance.

I was very impressed by the speed of the delivery and my key fob from iKeyless. I was amazed at how quickly the product arrived. Both the service and product have been great! I will definitely do business with this company again when needed.

Order came in a timely manner and product seems to be of high quality. Would order from this site again.

Customer service - Shawn sent a follow up email to make sure I received my order (737569) and that I was happy with what was ordered.
I appreciate the follow up, Thank you Shawn!