I ordered the keyless remote with the impression I could program it myself... no instructions were included so I went to a locksmith and its defective, one of the buttons wouldn't unstick and it wouldn't program properly. I will never use them again. So much for saving money
Review by XoftSpySE Jovag7 months ago
iKeyless sent us a key that could not be programmed. Attempts to contact the company several times were unsuccessful. The company's phone system puts you in a loop and no human ever comes on the line. The email address is bogus as well. Junk, junk, junk!!! Do not purchase from this company!
Review by Jmacca Meinicke8 months ago
I recently purchased a remote for my 2014 HONDA Civic. I thought I was buying a brand new remote. On my order it did not indicate whether it was new or refurbished, ;as they do on ebay or amazon. I didn't find out it was refurbished until I got to the dealership where they pointed out the scratches on the cover and the sticker on the inside. They did get the remote programmed. If they couldn't get it programmed I get charged an additional programming fee and key cutting charge. This is why I was hesitant about getting it done with a refurbished key. I wouldn't have purchased if I knew is was refurbished. I called the company and got a run around. They told me it was in their terms and conditions, which was at the bottom of the page. I told them it should indicate which you are getting new or refurbished) on your order page as others do. BUYERS BEWARE!
Review by Advoco10 months ago
issue having appears to be browser the but backwards be may writing I'm What iKeyless customer service credited me for the bad key.
Review by Janise1 year ago
RMA#20782 - called company because I needed a replacement key for 2008 Nissan Sentra. i told the customer service person I spoke with that the dealership's cost for the key is $150+ dollars for one key ($46 Key and $100 programming + tax). The customer service Rep immediately told me that they would provide the key at a must lower cost and was quoted a price of about $78.00 for which I paid. I sent in all of the requested documents. When i got my key, it would not crank my car. I have asked for FULL REFUND of the key. Key has been returned and received by the company but I only received about a $20 refund. ANGRY AS HELL - they never told me that the key would not work unless I took it to the dealership which was STUPID because that means I had to pay ikeyless $78 for a key that would have only cost $46 at the dealership. Furthermore, why would I agree to pay $78 for key that would then have to take to the dealership and pay an additional $100 to get the key to crank my car. It would have been better if I went and paid the $152 rather than paying iKeyless an additional $40+ dollars. SCAM - RIP OFF
Review by FashionNova1 year ago
I placed an order with iKeyless on Nov 9. It is now Nov 17th. I have called and emailed multiple times and each time I have been assured it would go out the same day. The order is still not here.
Terrible customer service. Do not promise what you cannot deliver. Don't lie to your customers. Seems pretty simple.
Do not use this company if you have any sort of expectations from customer service. Horrible, horrible service.
Review by PhiAnh2 years ago
Ordered key and remote with key cutting service. Key works great, remote is useless. Dealership nor locksmith were able to program. Both stated remote was defective and should be returned. Customer service would send replacement but stated I have to pay yet again for attempted programming. Unfair practices. Stay away!
Review by Pesv2 years ago
Took my key from ikeyless for my Acura MDX 2004 into both Ace hardware and the Acura dealership. Ace said there was a chip but after many attempts they couldn't program it. Acura said there was no chip at all and it was $45 for a new key. Ikeyless responded to my problem on day 30 of my purchase apologizing and saying the 30 day warranty had just ended. BAD BUSINESS.
Review by Feckem2 years ago
Ordered a replacement case for a Lexus key. Twice. Both had key attached that will need cutting. Description said replacement CASE. That's all i need. Picture shows shank..description does not. After calling i learn i cannot just get a case...the part on my key that is broken. Change your description.
Review by Karwn Birss2 years ago
Shawn was great with helping me out with my order! I'll definitely be letting my friends and family know about this website!
Review by Frahana2 years ago
All questions were answered with thoughtful consideration, highly recommend their services. The order process was also very thorough. Thanks again!
Review by Jumperson2 years ago
It's easy to judge companies by what they do right because we expect it, and get it, most of the time. It's what happens when things go wrong when you can really tell about a company and their dedication... And this company is DEFINITELY a winner.
When I placed my order # 745805, they mistakenly sent me the wrong item. Hey, we're all human; mistakes do happen. So after sending Shawn an email, to which he or she responded almost immediately, we determined that the error was made. It's what happened next that really made this company shine: they immediately issued a replacement order, sent me a postage-paid label via email to return the product for exchange, and sent out the correct item. All this in the span of less than 72 hours! Their response and professionalism has truly been phenomenal! Great, great job, ladies and gentlemen!!!!
Ikeyless now has a loyal customer for life. I WILL tell you that this is an honest review, by a real customer, about his actual experience.
Five stars, for sure!
Review by Miyali2 years ago
Needed a spare manual key, as the car (purchased used) came with only one remote/flip key. I had some questions, as I was getting nowhere with a local Kia dealer's parts department. I contacted iKeyless, and Shawn was able to answer all questions to my satisfaction. There was a mixup on my order (received an uncut key instead of a cut key). One phone call to Shawn took care of it. I was emailed a prepaid shipping label to return the merchandise and received the correct key in less than 2 days. The key works fine. I am totally satisfied.
Review by Nadeemrko2 years ago
I recently purchased a pre owned vehicle and the remote was missing. The dealer wanted $225 to replace it. I went online to IKeyless and ordered the one I needed. I had it in two days. The dealership programmed it for me as it was not something I could do myself. It took about five minutes. I am one very happy person.
Review by Kanusa2 years ago
I have an 18 year old Chevy Tahoe that I LOVE!! I needed to replace the keyless remote entry and had no idea where to turn. On the 3rd of October, I went to Amazon and found ikeyless . . they had EXACTLY what appeared to be what I was looking for and the price was better than any Chevy Dealer. I immediately placed my order (#740506). When I received the package, it was within the timeframe reflected on my order. I was thrilled!! ikeyless SAVED THE DAY . . should I ever need another, I won't hesitate for a moment to contact Stacey in Customer Service because I know that the experience will be just as positive as this one was!!
Review by Saqid2 years ago
Was not sure if a Battery was what I needed, but when I found iKeyless on E-Bay, I ordered my battery (item # 740349). When I received it, I found it was indeed my problem with my keyless remote for my truck. THANK YOU, SHAWN, for all your help !
Review by Xristy2 years ago
Short version: they were excellent. Swift delivery and process of return. Very helpful on the phone, especially Ben!
Long version: We tried two different remotes, before bringing the remote and the vehicle to the dealership. The dealership told us it was the door lock actuator. That was too expensive for us to fix, so the second fob just sat in a drawer for a few months. We finally fixed it and the fob still didn't work. I didn't expect much, but I figured "what the hell." So, i looked up ikeyless and called them. I explained our situation and they worked with us to figure out which remote we needed. It turns out it was the first one we sent them. They mailed the replacement and even included a little lighter flashlight. For free. As stated, excellent company that takes their customer satisfaction seriously. Thanks Ben!
Review by Selvavinayagam Carbran2 years ago
I had 2 keys for a 12 year old Lexus which were broken and taped together around the plastic which held the 'guts' of the clicker. I looked on-line and found iKeyless. I was somewhat skeptical but I ordered 2 blanks. They arrived in short order with 2 perfectly configured keys into which the old internal clicker parts fit PERFECTLY leaving the push buttons exposed as if new. This was a great find and I will have essentially 2 new keys for less than a third the cost of going to the dealer. Great company and, based on my experience with Sarah and iKeyless, I wouldn't hesitate to recommend them to others. Great service !!
Review by Vetriselvi2 years ago
I ordered a new key for my 2007 Honda element and then I got the key I tried to insert knowing it would not start the car. Basically your Honda remote transponder key has a chip in it that emits a signal to the vehicles PCM computer. If the PCM accepts the signal, the car either unlocks or starts, depending upon what the driver is trying to do. This is not a key you can run down to the hardware store or the home improvement store to replace or duplicate. But the key was too wide and too thick, I called them and explained the issue and they wanted a photo of the two keys side by side. I did that and they called me back and said the key was not cut correctly and it was the wrong size key my key had a really tiny "V" stamped on it and I should have included this detail. They said they would make a new one and overnight it to me. It being Christmas time nothing was getting through so I got it a few days later and it turned the element over but didn't start it like I knew it would. My local locksmith said he would do the transponder key for $50 and that's a deal over the $130 from the other places I called. 10 out of 10 I would use them again. Order number 748081 and Shawn helped me out.
Review by Rekay Bernaerts2 years ago
My daughter lost her only key to her Ford Taurus in another carrier. She was devastated!! I got a quote from the dealer on 2 replacement keys for her car and it was going to cost about 200 dollars thru them. I usually don't like to shop online but I took a chance and foundt ikeyless.com and was thrilled to find that I could get her key for $30 less than the dealer. We used a private locksmith to cut and program the keys and my daughter was so elated to hear her car start up!! I only had to spend about $120 all together. I was impressed at how easy it was to use the website to order and the keys were here in 3 days!! I would recommend ikeyless.com to anybody!! :-D I am also impressed that Shawn sent me an email to check on my experience. Thanks Ikeyless!
Review by Lwbotanica Herzich2 years ago
The key fob arrived exactly as promised and is exactly what I needed to replace. Thank you for your service, Shawn.
(Shawn), order number (739422)
Review by Anber2 years ago
Thanks for IKeyless I was able to replace my lost key for my 350z and it came within two days. Prices were very reasonable compared to dealerships! Shawn was very helpful in the process of the order. Order #739884
Review by Anesiea Baradel2 years ago
My remote key to my GMC Truck broke. I went on line, entered my data for a replacement remote. To my surprise, I see a picture of what i needed! so with a click I found ikeyless! It took me a total of 4 minutes to order. I love easy. Plus the ikeyless remote comes with instructions that you can do yourself. well with in a few days my remote came. I was so disappointed the instructions said take it to a dealer. So i sent a email to ikeyless, telling them about my disappointment. To my surprise i received a email the same day from Shawn at iKeyless with an apology and the easy to read instructions. I went out within one minute I paired my truck and remote. I will tell everyone i know how easy and affordable iKeyless is. The price was just as good. Under a fifty dollars and easy is my way of thinking.
Thank You iKeyless
Review by JHolder Stvictor2 years ago
Received the item quickly. Had to return since the wife had already got new keys from the dealership. The return process was easy and hassle free. Shawn was very helpful. Now I am just waiting for the refund. Would shop here again in an instant.
Review by Eledumo Pasinotti2 years ago
I had ordered the wrong part. I called customer support and they help me get the info I needed to order the correct part. The exchange process was great and I had the new part in a couple of days.
Our reviews are aggregated from multiple sources to give you the best overview about ikeyless.com.
iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service , iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!
828 E. Market Street