I'm sorry to read about the bad experiences others may have had with iKATEHOUSE, but I absolutely love this site. They are affiliated with Samsbeauty which is how I came to know this company. You can catch stealer deals on legit amazing products! It was a hidden gem and amazing find, when I learned of them. Awaiting a few orders now I've recently placed. Love'em!
Review by Carbo3 months ago
This is the worse place to buy products. I ordered the Kiss Nails, 8 packs of them and the glue was completely cracked and dried out. They will not give refunds past 14 days. It took me several days to get them to respond. I would never buy my products from them again. They will not give me a refund because it is past 14 days
Review by Stelis Sikler8 months ago
They cancelled my order and they didn't refund my money to my debit card. They keep saying they refunded it already, I called my bank many times and there is no trace of refund made by them. DON'T ORDER FROM THEM, IT'S A SCAM,
THERE CUSTOMER SERVICE IS HORRIBLE
Review by Poiron8 months ago
I ordered and they took the money from my card .. after 3 days itext them they said that they reject my order because I didn't but my full address!!! Though that i order from Colourpop at the same time with same adress but I receive my order from Colourpop.. that is the different between PROFESSIONAL and NOT PROFESSIONAL company !! Idont know if i can call IKATE HOUSE company!!!!!!!
I try to contact them many times by email..what's app and direct message NOOOOOOOO RESPONSE!!!
SHAAAAAMEEEEEE ON YOUUUUUUUUU AFTER HAVING MY MONEY NO ONE ANSWERED MY MESSAGES!!!!!!
Review by Heimanu Diseur1 year ago
This has to be the best makeup site. I accidentally found it while surfing the web. But makeup galore for a low price. I can't afford good makeup in the store nowhere near my budget but the cheap stuff breaks my face out. But here you can get namebrands for a low low price. With this website I can go from zero to a ten in a matter of minutes and don't have to worry about breakouts. Definitely a girls dream site.
Review by Bhervinder2 years ago
I really wanted to love this website! I received my order, pretty fast, so was happy. Then, I discovered I was missing 2 items - and another product I ordered was completely dried out.
I wrote to customer service, and waited for a response...and waited, and waited - and I'm still waiting. That was over 3 months ago. I never received my missing items, which really made me upset but mostly disappointed. I spent close to $60.00, so they will never get my business again.
Review by Qais Derrow4 years ago
I love this store! I ordered two in demand concealers and they came within two days! Fastest and I did not pay for fast delivery. I came in pretty pink paper! Anytime need beauty goods I'm coming here!!
Review by Jesseline Hambis4 years ago
Been purchasing and ordering from this website for many times and never have any problem with their delivery and also receiving the items. Recently i received an item that is damage and they happily replace another one by sending it to me. thanks a lot!!
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