I do take very good care of my products but this is the second scale from Ihealth that is having a software issue and i can not get help having it fixed because is around 3 years old. I would have at least expected that I health would have me sending it back so they can find out what the software issue is so they can prevent it on the future models. after having an issue with my first scale i Health send me a discount code to buy a new model. after buying the new model and using it for almost 3 years not very much though and have taken very well care of it i am experiencing a new software issuer making the scale not able to measure.
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