They have been providing services to me since 2011.
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Review by STEPHAN9 months ago
Good/informative conversation.
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Review by Richard & Suzan9 months ago
Actually, my contract was within 4 days of expiring and I not heard from the compay. So, I called and was promptly renewed.
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Review by CAROLYN9 months ago
Everyone I spoke to seemed honest and up front about information. No pressure. Good experience.
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Review by Judy Foster9 months ago
Sofar I have been very satisfied with your service. Hopefully the amount of my bill will not change radically.
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Review by AC9 months ago
Pleased with the informative and low pressure discussion!
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Review by JUDY9 months ago
The phone operators are always helpful and friendly. I like that they are local people.
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Review by RONALD9 months ago
MATT, THE IGS REP WAS VERY HELPFUL IN HELPING ME UNDERSTAND THE PROTECTION PLANS AND WHAT THEY COVER AS WELL AS EXPLAINING THE NEW AND BETTER UTILITY RATES
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Review by MIGUEL9 months ago
Thank you very much Patty for going an extra mile companies need more people like you that are happy to take care of costumers and offering the best prices I am very happy that we can make the change I will definitely recommend to others.
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Review by DALE9 months ago
I have been an IGS customer for some time now. Never had any problems and always a good rate.
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Review by Julia9 months ago
My Rep Mary is awesome and easy to work with
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Review by Lisa9 months ago
nice customer service rep, but disappointed that I did not get a good rate on my renewal for 36 months again other companies have lower rates again.
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Review by Ann9 months ago
Have been using IGS for years now, the only thing I would request is to notify yor customer s when there contract expires. Otherwise great service and reps.
Ann Polgar
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Review by customer9 months ago
Good experience
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Review by PHYLLIS9 months ago
Very informative and helpful
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Review by Tso9 months ago
Rate for green energy is much lower than other suppliers.
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Review by Barbara Miller9 months ago
After never having a claim for a two to three years with this company I called to get a clean out drain cleaned out and they said that's not under warranty.
Okay the lady said you should read your fine print I said with all the medical woes I've had in the last 4 years that was the least of my worries.
She said they replace pipes but do not clean out drains.
I said okay I'll probably have to cancel I had not canceled at that point. She was arrogant and I hung up she called my phone two times and then sent me a message and said she canceled my policy.
I had not canceled my policy but right after her message I did.
they can put all that money into replacing pipes and digging up the property but they can't clean out a clean out drain.
Which I used to have through Dominion gas and had that cleaned out several times without a problem.
Needless to say I'm back with Dominion gas with by warranty.
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Review by Judith Bell9 months ago
I found IGS to be extremely helpful.
From start to finish your agent, Molly from
Dublin, I think, was professional, patient, and friendly. By the end of our busines, I was confident that I had made the right choice in coming back and had made a friend.
Thank you fort your service.
Judith Bell
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Review by JUDY Smolka9 months ago
Good explanation of how to go about resolving choices
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Review by Ron9 months ago
Customer Service was great.
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Review by Rita9 months ago
Casey helped with my updating of both my electric and gas rate . Explained everything so I understood what I was getting . Will stay with IGS for a long time , I’m sure . Thank you
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Review by EVELYN EDWARDS10 months ago
Great service
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Review by James10 months ago
I have been with IGS Energy for many years. I have always been pleased with their prices. Every time I call in to check their prices and/or renew my contract, I have found their customer service department to be friendly and efficient in helping me with my decisions.
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Review by Dorothy Whitman10 months ago
I had used IGS previously until a smooth salesman came to my door and convinced me that I was paying more than they could offer. I'm a senior, single woman and caretaker for my adult son who has no legs and getting shots for lung cancer in remission, I need to save every penny possible
