So unresponsive. First time ordering from this company. Will never order from again or recommend to anyone. It is very hard to get questions answered and replies to emails. I have to resubmit a form through their website every time I want to get in contact with them. Very unresponsive and vague in their answers. Days go by without getting a response back. Ordering from another country can be challenging, but should not be this challenging. After placing the order, one of the items we already ordered became out of stock for our time frame and we had to find something to replace it. One of the items from our order was never received and apparently went to the wrong address. No one can tell me where they are. Our conference is in a few days. I guess we won't be getting that item. I highly suggest they work on their attentiveness to urgency on orders. The social media team was excellent, they just unfortunately didn't have the access to my order so couldn't do much. And the items that did show up, are what we ordered and look great. We are just completely missing 160 notebooks and keeping in touch with this company on an order was an awful experience.
Review by Larraitz Breckons3 months ago
Very happy with product
Review by Thamimul3 months ago
Good value. Competitive prices. Fast delivery.
Review by Bafford Almoney4 months ago
The staff were quick to respond with a quote for my requested product, and they were easy to work with, answering all my questions thoroughly. The process from quote to delivery was very timely, and the finished product was lovely.
Review by Livache5 months ago
Great service, products as advertised and delivered on time.
Review by Blueyonder Odaranile5 months ago
This is our first time ordering from yourselves. I have found the delivery time extremely slow. We have been invoiced before receiving goods and received emails from a debt collectors whilist the balance of our order had still not been received.
We were given very little compensation for the dealy, the debt collectors emails or the mix up in printing.
Unfortunately I do not see us doing business with yourselves in the future.
However, Nathaniel has been a pleasure to deal with. We would like to thank him for his prompt replies an customer service.
Review by Mamabelle5 months ago
Very easy to deal with all along the designing process, great customer service, excellent delivery time and product just as expected. I would highly recommend to any businesses, big or small!
Review by Bhutan7 months ago
Great service and fast delivery
Review by Oer7 months ago
Very quick service and I priced around and found this company was very competitive in price. Excellent quality of product also
Review by Odette8 months ago
Received the bags a week after the Children's Fun Day event we had committed to sponsoring a gift for the children attending the party - I was told by the customer representative my instructions weren't clear although from the outset I stated what date the event was on and his suggestion was "perhaps use them for another event". Poor customer service and would not recommend the company.
Review by Shape9 months ago
Great service and products fast delivery
Review by SINGHVi9 months ago
Very good service. Communication was clear and always speedy. Product was exactly as described. All in all excellent service.
Review by Yavierlis10 months ago
Review by Deepto Abramek10 months ago
High professional service. Continuous communication throughout the order process. Delivery excellent and product as what we ordered.
Review by Ovedia11 months ago
As a first time buyer, the whole experience was effortless. The finished product is printed with our company logo added and looks very effective. Very happy with the service overall.
Review by DTr11 months ago
Quick service, good price
Review by Kharuta1 year ago
Very happy with the service, quick response and delivery time. Good quality products
Review by Adiash1 year ago
Selection of products is super, however for a repeat order the manufacturer changed and therefore it reduced the quality and altered the original colouring.
There was also duplication of processes and I was being billed twice, and then chased for payment that'd been made in advance.
Review by HayAltley Elms1 year ago
Good quality for a good price.
Review by KeyMe Kurtnacker1 year ago
Very good communication with the customer.
One set of items was dispatched a little bit later then promised, but the second set of items was delivered earlier. Overall I was happy with the delivery.
The quality of the items was not the best. The size of the t-shorts I ordered was smaller than what was written on the label (eg. size L was more like a size M, size XL was like size L)
Review by Xuezhen1 year ago
Very happy with the printed promotional umbrellas I bought. It’s my fist time using this company and I highly recommend them!
I ordered hoodies for my company back in November 2017.
One lot shipped and arrived, the other disappeared into the ether. 5 months later after chasing down the sales department with emails and phone calls. Nothing. Finally, I emailed again and got a refund. I had to re order after 5-6 months. The hoodies finally arrived. (They were the wrong color) I would not recommend based on my experience and handling of my case.
Review by Ambul1 year ago
First my order was lost and I had to chase it.
Then I never received the email about the "final proof" (to give the go ahead before actually doing the job) adding more delay.
It took nearly 2 months from start to finish.
Not a word of apology or extra pens (I actually paid for all samples previous to my order).
I got my pens in the end but all in all this was not a very positive experience.
Review by Carber1 year ago
Very messy, confusing experience.
Dealer with this company previously and always had a very good experience- however not so much recently.
Products were good-just complicated messy process to get them.