Customer service sucks to the 100th power shipping time really really sucks communication is like waiting on a brick wall to respond but they are very quick to take you money they have great communication when it comes to keep requesting your payment repeatedly equipment quality is garbage I will be creating a blog about customer experiences with this company IEHK.com if your looking for a great stand up honest company to do business with I would not recommend IEHK LLC. and all the positive reviews are from salesman for that company I have done my research and plus they have no kind of phone number were you can reach anyone.
Review by HagenCZ9 months ago
Horrible..... I cant believe I have to give them even 1 star! Bought a DTG printer and let me say I recieved a God knows what. Plugged in nothing makes noises, called for help woah they dont have customer service just email someone In Hong Kong. I have a Facebook and Email trail. BEWARE & do not be scammed like me. He did offer to replace it if I sent the damaged one back. Well to ship from US to Hong Kong is over 1k. I called him days after receiving my printer it took days to get a response it's been almost year and I still have this worthless junk in my garage! 2 computer builders laughed. Email me if you guy have any questions. Thaspotdallas at yahoo.com
Dont let them reviews that they put themselves fool you like it did me! I'm a customer and aren't allowed to leave reviews on their website or Facebook
Review by Udayakiran2 years ago
Good product. Good Functionality. Its woodworking manufacturing feature is really great.
Review by CTWatchFan Beisler2 years ago
Great item..superb quality. Excellent customer service!!!!Would buy again soon):
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175 Strafford Avenue, Suite One