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Review by Angela2 months ago
NEVER BUY FROM THEM! We bought a ring for 29,000.00. They sent the AIG report from their “jewelry experts” and said it was worth 52,500.00. Upon a second appraisal for insurance the ring is at most worth 12k. I have specific emails from them saying they look for true value etc. this place is a complete fraud on both selling and buying
Review by Caroline3 months ago
A massive lawsuit must be made against this company on behalf of the hundreds of individuals who have still not received significant funds owed to us. It's one thing to be a business hard hit during COVID. It's another to advertise to the blissfully ignorant public that you run an operational business while claiming on the back end an inability to operate to those of us dumb enough to fall for their scam. I have complained to BBB, FTC and AG office. But not hopeful of any resolution without legal motion.
Review by Lauren5 months ago
Wish I could leave no stars
I should’ve done my research, had I seen all of these reviews I never would’ve even thought about trusting them with thousands. I sold my ring back in July 2020. Now January I still have not received payment. They stopped responding to me back In October. By some miracle I was able to get someone from “customer service” to call me. He was extremely rude and told me I needed to be patient and that they have given me ample enough response for me not to complain. Their ample response: a computer generate auto reply email explaining there’s a pandemic involving covid 19
Yeah ok. I still get mail? I can order something online. It’s still delivered. I can go to the bank and manage transactions. They can still receive rings and “inspect them” and cash in their money? Covid doesn’t effect them then. It’s all a bs scam. I’m out of $10,000 now. Do not use this company and I urge everyone who has and they’re in the same boat as me to leave as many negative reviews and warn people as much as possible. Shut this circus down!
Review by Stephen Hopper11 months ago
They haven’t paid for the ring despite weeks and weeks of inquiries. Seems to be a fraud/scam. I asked for the return of the ring set since no payment and no responses after that.
Review by Jevon Houston11 months ago
Theft!!’ The do not pay at all. 4 months since my ring sold and they won’t even respond to email
Review by sam11 months ago
BEWARE.been doing business here for a long time. NO MORE! This business is being mismanaged into the ground. They are late on paying people by months even though they recieve the money immediately. Also they are buying up all the good deals and then leaving all the overpriced / low quality stuff for the public. Also I have some suspicion they might have switched diamonds on some occasions. DO NOT DO BUSINESS HERE. TO THE ORIGINAL OWNER JOSH, YOU MESSED UP SOMETHING GOOD. You made hundreds of thousands in fees from me and I cant even get a phone call from you? SHADY!!!!!!!!!!!!
Review by Silvia1 year ago
June 2020. THEY ARE NOT PAYING!! And not answering. They emailed me saying they sold my ring and asking me to send it in APRIL, they told me then my payment was going to be sent on MAY 15,2020. We are in JUNE 10th and i still dont receive the payment and they dont answer, im thinking i need to go to the police. I have been sending emails and no answer. They cannot use the Coronavirus as excuse because they did have the time to ask me to send the ring in the middle of the pandemia. Hope they see this and contact me!!!
Review by Hector Gonzales1 year ago
Don't sell Tru this company they don't pay you.
Review by Hector Gonzalez1 year ago
Sold over 9k of my jewelry to this company in 2019 from 4/2019 to dic 2019 they haven't pay me.have make about fifty payments inguires,all been ignore.dont let this people sell your jewelry.they also known as delgatto conp.im senior needing for paying my medicine.they don't care.be aware America.
Review by sedean791 year ago
This business is a scam. I sold a ring for $2000 in December 2019, the buyer paid for and received the ring in January 2020. I was told by a company rep that I would receive payment in February, but now in April, I have yet to see a check. I have reached out to them numerous times with no response. I have also reported them to the BBB where they have a D- rating. Many complaints have been filed there from sellers like myself who didn't get payments for their items. I am now forced to get my lawyer involved and, in the meantime, I will warn as many people as possible from doing business with this company. Check the BBB if you're still thinking about it!
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