We collate all the best reviews from around the Internet so you can view them in one place
Review by patricia harvey2 months ago
This system is very inflexible. If you dont have a smart phone or computer access you are out of luck. They have no alternative way to deal with them. I have been trying to help 2 different friends get thru this crap system and it sucks.
It is not the publics fault that EDD screwed up and paid out millions to people who werent entitled but they are punishing the publc by forcing them to use a system that works worse than their own outdated system.
Review by Yvette M2 months ago
I've been trying to get these idiots to verify my identity for seven days, they requested three id's and I submitted them. After five days they tell me that my state issued birth certificate isn't good and a few days later they state my voter registration card wasn't acceptable because it had the actual date I registered to vote in my county which is when I moved here 1998. The card is new and was actually issued in 2019 and is in pristine condition, I have zero understanding of these people and what the hell they are doing if anything. I'm very litigious and considering contacting an attorney this is really ridicules that people are being made to suffer due to there inability to perform the duties which they were contracted to execute effectively.
Review by Blanchet2 months ago
The video selfie never works and I've been stuck waiting for a video call for several days now. The first time I managed to reach the end of the waiting list, the representative instantly left the call and it threw me back into the waiting list with no explanation.
Review by aaron C.2 months ago
Worthless, cant get unemployement without it. Its total trash that could not find the broad side of a barn, let alone identify anyone without having to got through hell and back. Notorious for keeping people from paying their bills. I hope cdol get their head out of their Number 2 before everyone is screwed over. This after cdol fooled everyone with the double negative question, keeping januarys payments from millions
Sourced from SiteJabber
Review by peter2 months ago
completed all uploading documents and waited for a video call, got a message : estimated wait time 5 hours....
Review by m2 months ago
Review by David A.2 months ago
I had previously wrote an awful review and need to correct a judgment. I was finding it impossible to get through to the video chat verification portion of id.me. Someone suggested that I continually refresh the page so it keeps an updated accurate timed session. It worked. It still took five hours, but it works. Video chat was 5 min. And I'm on to the next stage of finally getting unemployment. Good luck to all out there.
Sourced from SiteJabber
Review by Sara2 months ago
Simple process. Everything went smoothly for me on the mobile phone. I have a smartphone. Could use better verification questions or something. Would like even more security. Had to do it for edd.
Review by Carol Ann Weyle2 months ago
I have been trying to get my id verified for days, and standing by computer late nights.. nothing. I am waiting for a video conference, twice they got through to me, and asked for pin... it was sent to a deleted phone no.. which was my son's (he doesn't live here), we had used his cell phone initially to recieve texts, because my phone was landline... I updated and purchased new cell phone, which is on his service so removed the phone number on ID me... they keep using the old phone no, so I miss the video each time. still trying to figure it out.. the problem is connectivity, and not being able to contact a person. I don't want to loose my unemployment this way, because it isn't my fault, its the system, there should be alternate options in each state to show proof of ID... this undue reliance on electronic transfer of info, is harmfull and puts alot of us at risk. We need this to change.
Review by khuss2 months ago
Cannot get through after 3 days on hold with it saying 5 hours wait -
Review by Russ Bohard2 months ago
To verify identity for CA EDD, you are required to go through this ID.ME website. After waiting for over 5 hours, I did get a response "you need to resubmit your birth certificate'. I did that right away and suddenly the wait time was reset to 'wait time over 5 hours'. I'm not sure how this all works. Is anyone there in their company as a 'referee' responding to individuals? Is this computer responses? I sent in all my documents to CA EDD directly. Why do I have to do this again? I've never moved. I'ved lived here in CA for 65 years.
Review by tisha2 months ago
can not get in contact with no human and i have been waiting for a video call from a referee for 2 days now and i uploaded all my documents wow this crazy
Review by Annette Lucas2 months ago
One star only because there is nothing lower. I have been trying to help a friend with this site. I have a masters degree, and I am a computer programmer. This is the absolute WORST site that purports to help people, make it easier, etc., etc., etc. Ten hour call back 'estimates', call back never comes, cannot change documents, have to go to the original email every time to restart everything. It's terrible. People using this are trying to get services, it only adds to an already frustrating experience.
Review by Sergio Rios2 months ago
This system sucks I dont know why Edd has implimented this bullshit that does not work by the time i get lucky to get through an ID.me referre to get my identity verified .EDD might reject my new claim because this process took to long even though it is not my fault because this is Edds bullshit system that they bought this is counter producent because this people never will call you to verified you It is almost like praying to saints that do not make miracles I mean you are wondering is there actual humans working in there head quaters or is it a bullshit scam it is bad enough for edd to work on your claim even if your doing it on line this Id.me verifying process its taking an eternity to get through this so called Referees.
Review by Traci Mettler-Bradbury2 months ago
Simply the worst site?? 5 hour wait and it is so wonky? We are all under so much STRESS with EDD changes, updates & PENDING payments and then have to go thru this terrible app.
Review by About to be a homeless guy with kids2 months ago
I've done all the things asked. NOTHING! The 5 hr. waiting is a joke! I mean, if after 5 hrs I got verified I would have moved on but after 3hrs I got kicked out of the system! What a big pile of overreaching Gov. BS!
Are we at the point of a class-action suit???? I think we are!
Review by Nathalie2 months ago
AWFULL!! I cannot get my benefit because of it, trying 3-4 time a days over 5hours wait, get kick out after 2!! even went to the unemployment office and they couldn't help me
Review by Nick K2 months ago
Simple and plain: Horrible Technocracy! Not able to get out of the paper bag.
Review by irene2 months ago
after sending the video photos - same as everyone else you see the pending notice on screen and it has been 3 hours. there is no cancel or retry or any other pass or fail information. so you just wait.
Review by D Shane2 months ago
Could we possibly find a worse way to spend taxpayer money? Ridiculous.
Review by TH2 months ago
My fiancé has been trying to be verified on this Id me site going on 3 weeks now, so stressed out with bills to pay, same situation as all of the others going through this evil mess. I reported them to the Fox News nation.
Review by World is Screwed2 months ago
My unemployment claim has been officially terminated as of a couple days ago. Because I couldn't verify my id with this app. In fact I couldn't do anything with this app. I couldn't get past the first page.I had like 2 months to accomplish this task so as soon as I got the letter from edd telling me to do this I downloaded the id.me app & started trying. After about 2 hours of going in circles I said "wait a minute" & checked out the reviews in the playstore. Once I saw those I'll be honest I never did try this app again. It was apparent that I was never going to get anywhere with this.One thing I am glad about is I never could get far enough in the app to enter any personal information. This company sounds strange as hell from what some of the people were reading from wikipedia. Can't understand why state governments decided this was the company to go with. Even if they are legit they are woefully unprepared for this.
Review by batfly2 months ago
ID.Me doesn't retain your password.
When you go through the process of changing your password because it doesn't remember your password, it let's you change it... but then pukes at you stating your authentication failed.
What a piece of crap!
Just send me my damn 1099G already!
Why the hell do we need to do this stupid Id.Me anyway?
We already have a damn account set up for unemployment because you shut down our businesses. You people need to all burn in hell for what you've done!
Review by Chris Burnside2 months ago
My experience is one of government FORCING me to comply with a corrupt and callable piece of sh!t system!!!! Can you all say GRAFT? C’mon, Say it with me... I know you can.... mmmm hmmmm.... graft, graft, graft, graft graft! Hey big government, go fuck yourselves!
This is the worst identification system on the planet! I wonder how much $$$$ Pelosi, Shumer and Biden get kicked back? This system is designed to fail.
id.me you suck!
Review by SALLY2 months ago
This is absolutely absurd. Waited online for 6 hours and when i spoke with a person she asked me for my social security number which I DECLINED TO VERIFY. So after that, she said we could not continue the call based on me not confirming my social security number after I waited for nearly 7 hours today. I FEEL VERY UNCOMFORTABLE WITH THE INFORMATION THAT THEY HAVE ALREADY.