As an 87 year old veteran, I am totally frustrated getting approval from idme. The automated responses state it may take up to 24hrs. due to cover 19 and its been over 2 weeks. Customer service is non existant !! Give me a break.
Review by Grandchildren Lybert3 weeks ago
They have a monopoly on access to the CA DMV. There is no one you can talk to, they do not reply to email, they close any request for help without offering assistance. Just a terrible company. I have spoken with about a dozen people at the DMV and they feel the same way.
Review by Huez1 month ago
I've been trying to get my RN license verified for 3 weeks. Their verification system doesn't recognize letters, however in colorado, letters are part of our license number. They give me every reason under the sun that has nothing to do with why it can't be verified. A simple manual verification on their end would solve the issue. It's almost maddening. You want to help nurses but your actions speak louder than your words. Thanks for nothing ID.me
Review by Lynneda2 months ago
We were given a program for first responders and in order to participate, you have to include your social security number. This is a huge negative since SSN is a target for scammers. ID.me stated we could use our drivers license however, there is field to enter the DL anywhere. When we send a support question (ticket) they refer you back to the original form AND it creates a new ticket!!! For this one issue, we have 12 tickets!!
Obviously, this is not a great site and management does not care to look at the issues they are having. So stay away.
Review by DMZz3 months ago
ID.me is a joke and a total waste of time. They'll "block" or disable your account claiming you entered the "wrong" password but they'll route you back to page where you can log on and then email you and tell you they fixed it. (This happened to me twice, two weeks apart.) Their customer service SUCKS. Good luck doing anything through them. Don't fall for their B.S. it's a joke.
Review by TPrit3 months ago
This website is terrible. As a physician, under armour advertises a discount through ID me. The website is terrible though and won't allow physicians to sign up. And customer service is completely non-existent.
Review by Minjee4 months ago
I ran across this service on the California DMV website. There was very little information about what it was but they made it look very official like it was required DMV business. It's nothing more than a marketing company trying to sell you something. Somehow they negotiated a spot on the DMV website to place their ad, because that's all it is. Sneaky and deceitful. I will not do business with someone who has to slink around in the bushes to attract customers. Don't fall for this scam.
Review by KGaussie Ghais4 months ago
For a business dedicated to our front line workers its pretty sad they do not value their clientele. You can forget about any customer service. I have submitted multiple request for assistance and have received nothing but cookie cutter responses. Then when I try to respond for additional assistance they close out the inquiry so you have to keep going through the same process with no assistance.
Review by Nohline Flunkert5 months ago
They work with many major hotels to offer a student discount so people take the time and frustration to submit paperwork. I submitted my social security #, student records, official emails from the school, screenshots of my current classes showing my full name and address, etc. This took 4 FOUR hours and did not work, they did not accept it. Super frustrating and no real person to connect with. I HATE this company!
Review by Quard7 months ago
more about selling stuff then any thing else and they want your life history and all your info. Told them to delete my account and if things start to happen because of the info I gave them I will not hesitate to take legal action. Sorry I even tried this don't really think they are really affiliated with with anybody military my opinion. With that being said cannot wait to done with this!!!!!
Review by Kimsley9 months ago
This is a junkpile site, and it's just a waste of time. I wasted a lot of time trying to verify my identity even though I had everything I needed (passport photos, cell phone, ss no., etc.).
Review by Kinverlad3 years ago
A new veterans' site called Vets.gov (https://www.vets.gov/) claims to be affiliated with the U.S. Department of Veteran's Affairs. In order to set up an account and sign in to the Vets.gov website, the user must set up an account with Id.Me (https://www.id.me/) and provide a lot of personal information including a driver's license or U.S. Passport number. I have seen quite a few negative reviews of Id.Me online as a "scam" and a "ripoff."
ID.me is rated 1.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about id.me.