Always a good service, right answers and never a problem
Review by KokMeng1 year ago
The team have Excellent product knowledge, are always courteous and are very customer focussed.
The standard of onsite works and documentation is also always to a very good standard and I would not hesitate in recommending ICS to my contacts and colleagues.
Review by Stylist Mignano1 year ago
Had a call out from a customer on a Saturday, with a failed process water chiller. Phoned ICS who responded promptly and professionally, and attended site as requested on the following Monday morning.
Review by ShardaG Tottadale1 year ago
Quick response to a breakdown. Offered advice and sourced the replacement unit which was on site and with us within 4 hours.
Review by Scrumpy1 year ago
The equipment, installation and people were top quality with no negativity in fulfilling specific requests. When you pay a premium you hope the service exceeds your expectations and we were not disappointed.
Review by Dollymae1 year ago
Easy to work with, flexible and very proactive.
Review by Charmella Pactick1 year ago
Dealt with Luis Santos to help us determine our hire needs. Luis was extremely knowledgeable and helpful and willing to bend over to help us. Would recommend and use everytime!
Review by Vaylaluden1 year ago
Filter in air con unit was in very poor condition. Should this be part of a maintenance plan??
Review by Plascoch1 year ago
Very hospitable and went above and beyond to accommodate our needs despite the short notice.
Review by Abrour1 year ago
For a company like ours we have several ICS chillers and ICS do not maintain the units until they a broken down.
Review by Hedrick1 year ago
Excellent service, always very good communication with local team and Luis.
Review by SKlRMISH1 year ago
ICS Cool Energy service our air conditioning and chiller units which to date has been hassle free. We have also hired equipment from them and have found their staff to be knowledgeable, helpful and accessible whenever we have required their assistance.
Review by Prar1 year ago
I've found dealing with the hire division to be a very efficient service, they offer good advice and provide different solutions to solve our Heating and Cooling requirements
Review by EarlKent1 year ago
Recently hired a water heater which was delivered on time. I had to ask for a different auxillary pump as I had forgotten to specify 240V, this was quickly sourced & delivered to site which meant no delay in putting the equipment to use.
Review by PazzGaming Learners1 year ago
We have been using ICS Cool Energy since 2007 and have always been impressed with their level of service and eagerness to please us as the customer.
Every member of staff, from sales through to engineers have always exceeded what you would expect, even when it involves a last minute request for extra equipment on a Friday afternoon !
I cannot recommend them highly enough
Review by Susceptible1 year ago
NIAB EMR has hired chilling equipment from ICS Cool Energy for many many years. I am the Glasshouse Manager here and I have always been impressed with their professional approach and swift service. The hire cost of the units we have here is always very competitive. Ben Davies your Sales Manager is always very helpful and on the very rare occasion a piece of kit has gone wrong he has helped me resolve the issue very quickly which has meant I have never lost any experimental material using these facilities.
Review by HTer1 year ago
I had the opportunity to work with Phill during the hiring process of a chiller unit. The team was very professional in commissioning the system and also helping with other aspects of our projects. I would highly recommend this company.
Review by Matatyahu Charity1 year ago
My company use ICS to aid solutions to our clients & ICS always deliver what they promise. Friendly & knowledgeable also, always willing to offer solutions that I may not have seen.
Review by SeVoX1 year ago
Very prompt and professional service as always
Review by TalkCurtis1 year ago
Very good service.
Delivered on time.
Equipment worked well.
Review by Sharilyn Derrow1 year ago
Great reliable company, they have helped us out many times with quick rental chiller solutions. would highly recommend.
Review by Hazbi2 years ago
Good service from start to finish. Helpful and knowledgeable installation team who stayed and gave advice when initial problems manifested. Worked with us to provide ongoing support for the future.
Review by Soraismus Barai2 years ago
Excellent service, reliable products and 24/7 support make ICS a great company to work with.
Review by PaulDJ NextAdvisor2 years ago
Have worked with Luis and the team for several years now and it's always a pleasure with excellent technical knowledge and support! Luis always goes the extra mile to ensure the entire process is as smooth as possible no matter how stressful!!
Review by FlyDaze Derrow2 years ago
Very friendly and helpful company to deal with. I've been able to get a high level of support 24-7.
I wouldn't hesitate in recommending them as a supplier.