I have been arranging my own travel for more than thirty years to more than 140 countries. I always - until now - dealt directly with the cruise company or hotel or airline. By some coincidental set of circumstances, I ended up working on cruise arrangements with iCruise representative "Sabrina" and her performance was flawless. She fully satisfied my "Three Cees" criteria: Competence, Courtesy, Caring. Five stars for Sabrina and, I suppose, iCruise in general.
Review by Yelato Ruffe1 week ago
Good company but direct cruise line booking allows choice of cabins where here it is a random assignment.
Review by Jaypee1 week ago
The details of the cruise were explained to me including the cancellation policy. Booking was pretty easy and took little time. The cruise itself was a good deal.
Review by Gnilane1 week ago
Dining Room Da vinci very delicious all of Menu
and.,Mis Pimolpan is the best service.
Review by Dhayakumar2 weeks ago
Our agent was extremely knowledgeable and very helpful in guiding us with our selections. Truly felt that she was vested in us having a perfect experience. She completed timely research and provided us options that would fit our budget and fill our "wants" list. Would definitely use them for our next trip.
Review by Bedtimebearbri2 weeks ago
ICruise Agent was wonderful. She listened and gave advice which was spot on.
Review by GemmaG2 weeks ago
Due to my husband's work schedule, I had to change my cruise date several times. Holly was so awesome. She was so understanding and a pleasure to do business with. I will be booking all of our cruises through her!
Review by Shuyee2 weeks ago
I just returned from a cruise with my adult daughter and it was so awesome. Everything was great. Especially the food. 😁
My travel agent Jessica Durso did an amazing job on helping me through the registering process, as I have anxiety very badly.
I highly recommend Jessica; She was honest, professional, so very kind and very patient with me and made it a very memorable and happy trip for both myself and my daughter.
Again a big thank you to Jessica Durso.
Review by SwaglockOfDestiny2 weeks ago
Patrick was extremely helpful and patient with all my questions. He was knowledgeable about the cruise line and provided personal feedback about his experience. He offered to hold my reservation and I'm so glad he did because by the time I was ready, the cruise had sold out! Website is very user friendly and good search filters.
Review by Seanerella2 weeks ago
I had a wonderful experience booking my trip. Holly King did an outstanding job in helping me with this booking. Because of the ease of booking with her, I would definitely book again. Very easy booking and great deal on the trip!
Review by Edmir2 weeks ago
Communications is important. When you can improve it, things get better and trust begins to build.
Review by Caprini Tridon2 weeks ago
They were very professional.
Review by Romeeyah Ozito3 weeks ago
Wonderful agent. Led me through the process seamlessly.
Review by Reef3 weeks ago
They are awesome. Wonderful experience with Bonnie my agent. I am actually trying to book now for two adults and three children.
Review by Ymelda3 weeks ago
Great experience. Thank you Sheriff Boland!!
Review by CnC3 weeks ago
tried calling my agent three times have yet to receive return call
Review by Allmonkey3 weeks ago
Nicole was Great. Very knowledgeable,accommodating, and pleasant. She gave us everything we wanted.....JPH
Review by Zasette3 weeks ago
While the route selections are great there is a shortage of options for "last mile selection"
The arengements for home to point of travel start, are inexistent.
I would like to see options - and maybe if they fit, get a travel order.
Review by Theertha3 weeks ago
My experience with Icruise has been excellent. Juan is very knowledgeable, easy to work with, very professional. Whenever I need assistance I know who to call.
Review by Carryann3 weeks ago
Carol was so great!
Review by Seterial3 weeks ago
Rebecca has been very helpful to me in finding and planning this cruise. Thank you!
Review by Aminu3 weeks ago
Pricing was excellent & Agent was Fantastic!
Review by Seductive Mayerhofer4 weeks ago
Quick responses to queries. Would like more itinerary information included on the invoice as well as possibly the last four of the credit card used to better track what we're doing.
Review by Fions4 weeks ago
i had to call so many times to straighten out their paperwork it was all too consuming. for example: the deck # showed '4' every time the agent, Varsha Vaswani sent me a revised cruise details. i asked for compensation and she was so adamant about my request she flatly refused. i nor my travel companion will ever use icruise again. She was rude and not accommodating.