A lot of people use IC MARKET. A lot of people say that IC market brokerage is the best, so I use IC market Since about two years,No complaints about the brokerage .. so IC market is the best broker I know...thank you :)
Review by Taesan1 month ago
Dishonest provider and scammer. Their customer service/support team are really helpless and very arrogant.
I had very bad experience from using IC markets, I was unable to cancel my pending orders on 13/08/2019 during the normal trading hour, when I tried to delete my pending orders from my (MT4 mobile app) by pressing and swiping on the order on my mobile screen, there were no response at all (which normally suppose to have a menu pop up or and a set of icon came up, but all were frozen and no response). In the meantime, I also noticed that the price quotes and charts movement stopped. Even after 10 mins time or so, some candlesticks were still missing and charts were made up after quite a while later.
During the same period of time, I also tried my account with another provider on the same mobile device and same MT4 app which didn't have any problem at all.
Later on, I found on the log that IC markets' server was disconnected/deactivated. And this problem last for 10-15 mins or so, during that period of time my IC markets' account keep connecting to different servers and without success for many times for quite a long while.
I made complaints to them and wrote an email requesting for the refund and recovery the loss because of this, however, to date (more than a month time) I still haven't got any refund back yet other than a couple of useless and perfunctory emails from their customer support saying that "there has no record of my attempts to delete orders (after I checked with other traders later, I was told that a log will only be lodged when there is a "delete" button come up and able to press the delete button, there wouldn't have a log of the attempts while the price and chart froze and no response and could't even open up a menu to see the "delete" button).
And another very ridiculous comment in the email saying "recommend to use computer for trading, the mobile application is for monitoring purpose mainly" (while all their marketing materials and website clearly promotes that trader can using mobile app (MT4/MT5) to trade anywhere.) If that was the case, I can only consider their ads were purposely misleading the traders to use mobile application for trading which no supposed to be! Also even through using it for monitoring it still provided me with very inaccurate price quote & chart while the charts and price quote frozen and stopped moving.
I have also requested them to provide the server logs and the MT servers terminal logs but still yet to receive anything for quite a long time already, it has been nearly 2 weeks time or so since my last email to them and still awaiting and see what their further response will be. I doubt they will provide these and suspect there probably something unfair happens, otherwise, they would already done so rather than delaying response for such a long time.
In addition, since then, I have been monitoring this on my IC markets account for the past month and noticed that same issue happens quite a few times/occasions (the server deactivated, price quote froze & chart stop moving and missing candlesticks), this particularly happens during the time the actual live price movement was quick or during big event / important breaking news came up. Again, I didn't experience such problem on my trading account with another provider by using the exactly the same device and same mobile app(MT4), only encountered such problem on my account with IC markets.
Obviously, such issue was either due to their unstable&terrible trading environment/server connection (server downtime or couldn't handle high volume traffic) or perhaps these were done on periodically base on selected accounts. Since I also have been monitoring trading environment on my trading with another provider never encounter such problem, I can only suspect so.
And I suspect they may taking advantage of this by simply deactivating/manipulating connection/server periodically this will stop trader from closing position manually to take profit or stop minor loss and will also leave you have no log of your any attempts to CLOSE POSITION / CANCEL orders as by doing so traders can't even open up the menu to see the "DELETE" or "CLOSE" button, then you won't have a log on your mobile device. This poses huge risk to trader if unable to close position or cancel position manually during trading.
If there was an option to choose "zone star" rating I would gave a zero star to IC markets. Stay away from them if you don't want to lose your money due to their terrible&unstable trading environment/dodgy acts.
Review by Wingover1 month ago
I opened 2 accounts with 2 brokers. The first was Go Markets and the second was IC Markets.
After a while I needed the money so went to withdraw it. Go Markets was easy as and money was in my account in 2 days. With IC Markets I AM STILL trying to recover my funds from them. It is an absolute joke. I am trying for the fifth time in a row to get my money back into my bank account. The first time I could not withdraw because there was an order placed which I completely understand. Then I was able to withdraw second time because the amount available displayed was not correct. Then the third time I tried I was suddenly told I needed to upload bank statements to prove bank account was mine.
Then after that I tried again only to find the imbeciles have edited my bank account details and changed it to a different account number because they obviously cannot read English and think that an S is a 5. I am about ready to seek legal advice. I thought this broker was supposed to be good but I was wrong. Stay away at all cost!
Review by Trost Shapley1 month ago
Problem was finally resolved and hopefully everything goes smoothly in the future.
Review by Michillo Ruffinelli1 month ago
This is the best broker in South ASIA
Review by CoachJose Pacile1 month ago
ICMarkets Costumer Service are friendly and helpful.
I like ICMarkets as my FX broker.
Review by Lift1 month ago
in general it's good but I'm not impressed yet
especially in terms of deposits and withdrawals
for Indonesian clients
Review by Nopromdress Zindawa1 month ago
I'm having trouble withdraw funds from broker ICMarket to my neteller account.
Importantly, the deposits at the brokerage were made via neteller and worked without problems.
I had also done withdrawals before, but the last one I tried to perform had problems.
ICMarkets says it was rejected by neteller.
Neteller says it has received nothing and there is no block, problem or rejection of my receipt from ICMarkets.
PS: The neteller account is working normally, because I received and made transfers, and use the card without any problems.
In short, I can no longer withdraw via neteller, because it is not working.
ICMarket does not solve and I have been with this problem for almost 1 week and without solution.
I've exchanged several emails with support but they do not resolve, do not know what is happening and do not pass information to resolve the case.
I do not want to make withdrawals by bank transfer but the same way I made the deposits (via neteller).
Still waiting for a solution of the problem, to be able to perform my withdrawals via neteller.
Still no solution and waiting for an effective support that solves my case.
I am awaiting settlement of this case by IC Market.
The problem was that IC Market had not yet updated my address and neteller already.
For this reason the withdrawals were returning.
The last attempt I made was successful.
Review by Andyfy1 month ago
After my last review in July 2019 they contact me and they fix my all problems. I like that they care about their reputation. One of their team (Tims Huynh) has discovered the problem in my (6000$) withdraw and he fix it. I received it in 7 days. Also all my VISA withdraws working nice and easy now. I have searched for another broker for 3 weeks and I think ICMarkets still the best.
Review by Craftsea Rudacille1 month ago
The best spreads I have witnessed so far.
Review by Tamaian1 month ago
No negative issues yet
Review by Llian1 month ago
easy to deposit and withdrawal
Review by Nateca1 month ago
Been using for around a year now, and just made the switch to MT5!
very professional broker, and support always on hand. Leverage is a massive bonus for us clients in the UK too.
Review by HighSpirits1 month ago
Excellent IC Market is too Good.
Review by Maharous1 month ago
I wonder why people are still loosing in binary option when they are good broker out there that will help you invest and make good profit, I almost went bankryupt investing with fake platform until a friend directed me to mason Luis who helped me recover all my lost funds and also make $7000 weekly you can contact him on Whatsapp on (+917090099093)
Review by Esinah Forlano1 month ago
Excellent, support staff are very helpful and try their best to resolve your issue as quickly as possible! I have had a support staff help me after his shift had finished to get my issue fixed quicker.
Review by Frannabella1 month ago
Top broker, nice icmarket, the best.
Review by Rubredaqua VanAgtmael1 month ago
Prompt reply and help to solve my problem
Review by Gurdit1 month ago
Im finding ICMarkets a very good, easy and helpful broker to deal with so far.... from my sign up which was easy fast and pain free.. I have nothing negative to say from my experience so far.
Review by JimClay Kaneda1 month ago
Lovely and prompt replies
Review by Boun1 month ago
Trustworthiness, low spread and transparency
Review by Judih Rollot1 month ago
Review by Saird1 month ago
fast deposit and withdrawal
Review by Raamiz Celkos1 month ago
I have traded with other brokers before and the quality of service that I'm experiencing with IC Markets is by far the best. I'm very satisfied.