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Review by Enigma2 years ago
Within 24 hours of writing the review below, I hit my first ever snag with ICDSoft. Hopefully it is a one-off but I’ll have to live with it.
I am unable to go into detail but ICDSoft is starting to encroach on customer territory when it comes to managing minor details of an account. It is NOT for ICDSoft to act as a nanny and dictate how a customer goes about its business.
* * * * * *
Back in 2006, I moved my web hosting to ICDSoft.
I had experienced an awful year with Fasthosts and I then put the cost of a remaining ten months subscription to Easyspace down to experience when email simply would not work.
ICDSoft just... well... provides a service. Little goes wrong from their end and most problems have been down to me doing something incorrectly. Support tickets are picked up within minutes and solutions take, maybe, tens of minutes. I can’t remember the last one that took more than an hour to resolve.
Understated in advertising and hassle free is the only way I can describe the company. You get what you pay for and it works.
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