This was a special gift for my son.
He is so happy
Very fast and every thing is perfect.
Review by Natmaiand5 days ago
Incredibly positive experience. Everything arrived as ordered, setup was easy and the website had a great variety of available parts for customization. The only thing I would complain about was the additional GPU cable and HDMI cord they included, plus several bags of various screws - everything was already assembled perfectly, so I didn't need to touch them. Still, can never have too many cables!
Review by Fallah1 week ago
Fast and reliable.
Review by Prianka Jancys1 week ago
I've had a fantastic experience with the customer support at iBUYPOWER, my PC was built well but the GPU was having issues not due to hardware but AMD driver problems which were driving me crazy. They offered to exchange the card in a convenient way, even with it being almost at the end of the 30 day return period. I was impressed at how much they genuinely wanted me to be able to enjoy the new computer when they could have told me to eff off.
Review by Zamsazlan1 week ago
This organization is incredible. I recently built up my credit to a fair margin, and I was able to get approved and shopping within 20 minutes. Beyond that, the product is incredibly clean and well put together. Their Customer service is also very responsive!
Review by Astomo2 weeks ago
Crazy website to start off with. The GUI is very friendly and so are the staff. i had moved recently and forgot to update my VISA. one phone call and the guy knew what i had to do , told me clearly, i switch the info and one email back, the computer was getting built. also love how you can opt in for texts alerting you about the status. Overall Carzy happy , cant wait to make music.
Review by Socha2 weeks ago
Very good work , nice comunicación .!🙌🏼😉 I buy again for sure.!
Review by Cassoe Petancic2 weeks ago
Site is easy to use, they offer great deals and very competitive prices, you get a person when you call or you can use the chat function which saves transcripts. Got exactly what I ordered in a reasonable amount of time. Not crazy about their packing and you have to pay extra just to get some foam added to the box to help keep it from sliding around during shipping which they should just do as a quality standard but nothing was broken so whatever. Also wish you could just pick any case on the market instead of limited to what they keep in inventory, many of which were pretty outdated models. Overall very satisfied with the build and overall experience.
Review by Dilaka2 weeks ago
Computer showed up couldn’t game out of the box after talking to tech support it was deemed a bad video card. I opted for an advanced swap,at the moment they are working with me to get this card swapped. Disappointed I can’t plug and play but here’s to hoping everything goes smooth from this point on
Review by Loscaps2 weeks ago
Quick, easy, and painless. Just got my build from them and everything is working great.
Review by Wodger Skabarniece2 weeks ago
I received this computer six hours ago and it does not work. I have tried both chats and placed calls to both 'support' (customer service) and technical support. I cannot receive a response from anyone via email, call or chat. I was placed in their call queue and never called back. This is a great company if you like to be screwed over. 0/5 stars. It wont let me go below 1.
Review by Sadib Mepe2 weeks ago
Excellent gaming rig and fast shipping!
Everything was sent in a fast fashion with plenty of protection. The rig was very reasonably price for the equipment inside of it
Review by Arvanitis2 weeks ago
Exactly what I ordered. Great communication, awesome craftsmanship, built, shipped and delivered in 9-10 days.
Review by RichJ2 weeks ago
They did a great job on the machine. I'm having trouble with the new operating system and whish there were clear instructions however.
Review by Taeng2 weeks ago
The computer is absolutely great, just fantastic. However, I spent the extra money to have it rushed to me so I could play a game when it released and they didn’t update me for several days about my order. I called and they told me that it will arrive on Monday (a couple of days later), but then the tracker didn’t show any updates for another few days. Called back and the representative told me they were out of the processor I selected and if I wanted it by the day I was told it would arrive I would need to buy a more expensive processor. Then I got transferred to a supervisor who told me forget it, they do have the processor. After that it was fairly smooth sailing. The computer is fantastic, but I would definitely follow through and make sure you keep in contact so your order isn’t held up.
Review by Snoweyjoey2 weeks ago
I think faster times with shipping the product out would be WAY better as most customers spend a lot on the computer alone then to wait days to just have it packaged is kinda ridiculous, I mean I haven’t got mine yet but I do think the customization is cool and easy to use. Yet again timing is kinda tough on this is a custom pc company so you’d think y’all would have this down. But I’m not complaining as mine was shipped within 3 days... but I now others have waited much longer. So that’s my only complaint otherwise I like the website and the constant emails and texts letting me know the progress... now I just have to wait on the pc itself to get a real review.
Review by Cazalbou Rocchino2 weeks ago
Ibuypower's prices are in line with custom builds. Also, the shipping is VERY fast!
Review by Pentney2 weeks ago
Great experience and had all the best rated items to choose from. They kept me informed about my status and the unit showed up in perfect condition.
Review by Ssnapy2 weeks ago
Fast shipping, great quality. Would recommend to anyone looking to have a quality PC straight from the box.
Review by CustomerCRL3 weeks ago
It was good and fast
Review by Ardley3 weeks ago
Lets see where do i start...
1st off the customer service rep Christian was great and he is about the only thing good i dealt with and prevented me from canceling my order all together.
i ordered a nearly $3000 cpu unit with a rush order for 3 days
after seeing no activity i called on thursday night to just make sure the order was being built. after to talking with a so called manager i was informed that my order had fallen through the cracks and wasnt even received at the inventory dept. Being frustrated , the manager asked if i wanted to cancel the order or be refunded the amount i paid for the rush service. i was also guaranteed that my order would be at my door on Saturday the 28th and it was being overnight-ed to my doorstep. didn't receive my package until Monday early afternoon... i originally purchased my device through the recommendations of several websites but after seeing how callous and non empathetic they took my order, i will be hard pressed to purchase from them or encourage others to do the same
Review by Billington Bornovski3 weeks ago
Overall the process has been pretty easy and a good experience. The automatic website updates are useful and helps to see at what stage the build is in.
I've had to call tech support a few times to ask a couple of questions and it was a decent experience. Although what would make it better is if the rep would ask what our order number is as that would be easier than me trying to explain every single part.
Them having the order on screen would make it a faster and better experience overall.
Also, including the manual for the motherboard would be nice, but beside this it was a nice experience. The buying experience was easy and the sales team was able to answer all of my questions.
Review by Ogs3 weeks ago
Enjoyed the site and the frequent updates. The pc seems to be running like a dream. Cheers:)
Review by USASusie3 weeks ago
I was told 5 to 10 days to build and shipout. I was dissapointed by that but they had it built and sent to me within 5 days which was really great. And tge packaging and product its self was perfect all for a great price thankyou ibuypower
Review by NaomiHamilton3 weeks ago
Spent over $2,000 it can’t even run The Forest on medium settings.