I cancelled the flights 7 hours after purchasing. Due to a US federal law, I had the right to a full refund due to the cancellation being made within 24 hrs of purchase. First, the airline told me I didn't have a right to any refund. I then directed them to the US federal site stating the law. Then they broke up the charges of the one time transaction, I made, into 5+ charges on my credit card to attempt to keep the money for the fees associated with seat selection and baggage. They are crooks. Beware!
Review by Ardean Mezhova1 year ago
Lost baggage, terrible customer service designed to have you spend more money on pay calls to their service centres, automated voice recognition system that does not recognize your voice! No real people anywhere, no accountability. No suitcase for over 24 hours for second time in two weeks! Anyone there in Iberia????
Review by Redjeb Fenbow1 year ago
It's a secure option for travelling, good service in cabin, if you have some trouble changing the dates, it probably will be expensive to change, but they respond.
Review by LeeNg Snurpus2 years ago
Booked 4 flights on IBERIA-later shocked when I went into the booking a week later and found out it was cancelled-What? But I had recieved confirmation!!
It was pending on my credit card for 21 days-but they said the payment hadn't gone through.
They refused to correct it at the original booked price ($400)-instead I would have to pay $700. Customer service gentleman told me that he knew it was wrong-but there was nothing he could do.
You are taking a big risk here- I think they cancelled so they could benefit from selling at a higher price.
Review by WaterLands7 years ago
Sitio web oficial de la línea aérea española Iberia.
Review by Erniep7 years ago
Review by Sblack9 years ago
Spanish airline company.
Review by Aatush Mogyorossy10 years ago
strona hiszpańskich linii lotniczych
Review by Jemmar Conen11 years ago
Fiable y seguro
Review by Novexx11 years ago
Ni telefono ni e-mail para reclamar.
Nunca tienen la culpa ellos.
Solo se reclama via correo postal o en el juzgado.
Las hojas de reclamaciones no sirven porque no se atienen a ningun arbitraje.
Que dios os pille confesados si teneis alguna reclamacion con estos estafadores.
Iberia is rated 3.0 based on
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