They make you believe that the payment of USD490 is to do the administration of the complete process. Once you have paid (no contract or service agreement) and submitted some sensitive information, they wanted to charge me an additional USD4000 to "put together the supporting documents" for an interview which I subsequently realized was fictional. The advisor put me under sever pressure to pay again with no contract or service agreement indicating that if I do not pay, I will be removed from "the list". When I requested a refund, you get emails from a faceless "support" address. The phone number dials to a (foreign?) call center which does not allow you to get through to any of the staff - they take a message and then someone calls you back from some obscure number. Their business conduct is unethical and I walked away - happy to cut my losses. Go to the DV Programme webite and apply directly - it is really not that hard. https://travel.state.gov/content/travel/en/us-visas/immigrate/diversity-visa-program-entry.html
Review by Ayhi3 months ago
I was called today and after long chat, they asked me to give them all my card details, so they can charge me 400 us dollars. When i denied to give my card details, the guy got upset and rise his voice that there is no more time for me to apply.
Be aware, they call from california mobile phone +19165883430
Review by Lulan3 months ago
While I do not consent with what is going on in my country and I'd really like a one way ticket out for me and my fiance, I-immigrate seems to not understand the emotional and racial abuse their customers experiences on a daily basis. Instead, they push for their customers to pay before the application can continue and that it is a very critical moment and that there is also a time frame, since when they call you first, that you have to pay the money.
Review by Arnavarora3 months ago
PLEASE NOTE, THEY SEEM TO HAVE 2 DIFFERENT WEBSITES: i-immigrate.org AND greencardimmigrate.com THEY ARE BOTH THE SAME COMPANY.
I was called by this company Green Card Immigrate, which claimed they could help me with my Diversity Visa application for 2022. They prompted me to make a payment during the call, by telling me that I could not think about it since the registration needs to be done ASAP.
Stupid me, that I was unaware that the DV application process not only is free of charge, but also doesn't seem to be open yet for 2022!!
The payment remained pending from June 7th and 8th and today it seems like it disappeared on the 9th and I wasn't charged (I confirmed this with my bank, to which I asked to chargeback there was no transaction after all). UPDATE: 3 days later, the charge reappeared in my account and went through, currently trying to check this with my bank again.
I had tried to contact this company over phone, email and chat, and they kept referring me elsewhere without an answer. First I called the same number that called me. I got answered by this woman that seemed to be completely drunk or high, she could barely speak and she certainly could not write down my phone number, she said "ok" after I just had said to 4 numbers and then some other guy took over the phone and said I had to contact support, I asked for the number and he said he couldn't provide it. I find the number myself, I call, and explain my problem and this woman tries to brainwash me saying that they charge a fee for a service and blablabla... I tell her that I don't care, that I want my money back. She says she can't help, that I need to contact support via email (?). When I contacted them over chat it just seem like a bot, asking for my phone and email and that I will be contacted the following morning (I was not).
Finally 2 days after everything started, I got a reply via email saying that my case will be investigated and they will inform me about my "cancellation fee" or "even if the cancellation is possible at all".
I explained that how can that be, that they urged me to make the payment while we were on the phone, without informing me about the T&C or giving me time to make my decision and just taking advantage of the dreams of someone like me that just wishes to make an honest living in the US.
Also, they didn't even acknowledge any of my complaints about their service, they kept responding "we will pass the information to the financial department", so they obviously don't care. So how are you even meant to trust that these people will help you with your VISA application when they don't even seem to understand human interaction? And again, how can they claim that they need all your details to submit your application ASAP? Registration period is not open yet!!
Anyways, beware and don't make the same mistake like me out of despair for leaving the country.
UPDATE: they basically told me that (I quote) "The reason that we are not providing you services or answering your concern that much because you requested a refund and at the moment the financial department is taking care of your account so for now you just need to be patient and wait for their response."
Worst excuse I have ever been told for not properly answering my questions! So they claim that their support will answer your questions ONLY if you are using their services? So since I am not happy, I am not eligible to receive answers to my concerns? So far they haven't been able to refute ANY of my accusations. At this point I'm starting to find this hilarious.
Review by Hashima7 months ago
They provide a service first to enrol your info on your begalf at a cost of 450$ evey year to get into the Green Card Diversity program. Then they ask another 1500$ to get all the rest of your documents! US gov says no fees are needed so I got scammed thinking they would do a good job in ensuring my info is correct and in but I wont know until next year May when you know if you got in or not!
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