This company advertises products as "Quick Ship Models". We ordered several products from their "Quick Ship Model" program for an office. After a week went by and we had not received any tracking or shipping information, we were told by Humanscale that these products were out of stock for over 6 weeks after we placed the order, and shipping would add additional time.
That is false advertising. This company should be avoided at all costs.
Review by Retailer1 month ago
Fast, prompt and courteous service. Products are made to high standards. HJ
Review by Eddielicious1 month ago
The Liberty Task chair is an intelligent mesh task chair engineered to provide automatic lumbar support for every user, as well offering simplicity and complete ease of use. Liberty was designed to offer a unique, minimal aesthetic and to provide custom comfort for every person who sits in it.
Review by Nihilist2 months ago
Great products and Customer Services very hospital.
Review by Hoor3 months ago
Excellent products and service!
Review by Kirigaiya3 months ago
Best work chair I have ever owned. Also have their monitor arm and task lighting and love them!
Review by Darylyne3 months ago
would have liked a better description and detail of standard vs premium
Review by Tyrece Cortel3 months ago
This order is being placed because one of the arm pads fell apart. Very odd, as the right one is like brand new and the left one disintegrated.
Review by Lyubinka3 months ago
easy to order
Review by Festi3 months ago
I have had the Freedom Chair for over 12 years. It's a real back saver.
Review by Oyeniyi Numnam3 months ago
I ordered monitor stand two weeks ago. Humanscale never communicated to me that they cancelled the order due to an issue with the mailing address. I've lost two weeks of productivity. Had to order again. This product was going to be a proof of concept for my office. I was planning to order multiple stands, but they can't even get me one!
Review by Reveina4 months ago
I checked the serial number with William on the 800 phone number. I hope it I the correct pad. The phone call was answered promptly and the web page was
easy to use.
Review by BrightServe4 months ago
great ok ok ok ok ok ok ok ok ok
Review by Glaucius4 months ago
I've had a saddle chair for years and it gets a lot of use at my high school. Looks like new and really supports knees, hips, and back. Highly recommend.
Review by Kodie4 months ago
I have a great, stylish, comfortable office chair I've owned for 8 years. I just had to replace a part, but had an easy experience with the company. A little pricey, but worth it.
Review by Antoe4 months ago
Liberty Task Chair, the BEST work chair I have ever used!!!
Review by Hbryce4 months ago
Humanscale has the very best ergonomic tools in the trade. I have their chair, footrest, mouse, and now buying the float table for my home office.
Review by Shandeen4 months ago
Easy to order on line=haven't received purchased product yet as I only just ordered it one minute ago. Therefore, cannot comment on customer service
Review by Bhuvnash Rantakylä4 months ago
The person that took my call was very professional and very knowledgeable.
Review by DimondEggplant4 months ago
Ordering arm pad replacements, original gel ones cracked within two years - disappointing for such an expensive chair
Review by Mariebhez4 months ago
Online ordering was malfunctioning the first time I tried to purchase. I contacted staff to report the problem and ask for assistance to purchase over the phone.
I was told others were reporting the same problem, that it was not possible to purchase over the phone and to keep trying online. This lack of customer service was frustrating. I made several attempts to purchase, and eventually gave up
Several months later, the website was working and I was able to make a purchase.
Review by Razzo4 months ago
Very easy to order once I located the product I needed.
Review by Aldi4 months ago
Review by Ghildo4 months ago
JUST ORDERED? I CANT REVIEW YET.
Review by Artiola4 months ago
Excellent customer service, easy to order on the site.