Their service was great, got the items overnight. One item the micro usb connection was loose and they just sent me a new one.
Review by Zounir5 years ago
ordered the case, received quickly..in meantime phone was changed, upgraded to and htc one and no longer needed case. I received approval thru email for return and refund 5/13/14 #4809 they said would send follow up email and prepaid mailing lable from usps 24-48 hours did not get either, called 5-21 promised would arrived next 2 days, still no follow up email or postage lable,, emailed support center on the 5-23, and again 5-28 no response, 6-4 sent email to htc media support center and htc shop center, while on hold with their 888 # for 20 mins no answer on phone, still no response from htc to take care of situation,,i was going to take refund money and buy speck candyshell for htc one m7 that girlfriend had recently purchased...Instead I took my business elsewhere .i got her a black speck candyshell for the htc one, got her a white one also, obviously from another co, I want my refund... and will never buy anything from this company again! roger shrader
Review by Surgit Shajeer5 years ago
Only place I could find the case I wanted. Great service and fast shipping.
Review by Andriyana Hoverson5 years ago
I have ordered two HTC car panel compatible cables. Instead of ordered cables, I have received two HTC car kits without cables inside. All my attempts to recieve desired cables are ignored by the seller!!!
Review by Mclaws5 years ago
My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emailed numerous times and not even a reply back. I understand if I purchased a used item but being sold as new then receiving the item with a smudge, dirty, used item, not acceptable. I was a loyal customer until this last transaction. Certainly not going to recommend to others. I guess I bought myself a used item. Unreal... Can't believe a company would run a business like this. RIDICULOUS!
Review by Suzyroo Pichereddu6 years ago
They had the perfect hard shell cover I was looking for my HTC One. Decent prices and good selection, but shipping could have been faster. Not bad overall. HTC One owners will definitely want to check them out.
Review by Fahmidul6 years ago
This was for a new phone - I'm not sure if it fits older phones but I was pleased to find it available and at a good price. The ability to charge the battery separately from the phone is great.
Review by TekinG7 years ago
It took 6 weeks to get my order. I wrote several e-mails and all of them went unasnwered. Paid $25 for shipping which should have cost no more than $10. Only way to get service was to call them. They should have offered to refund my shipping costs. It's a shame because they seem to have cool products.
Review by MYorks Melmore7 years ago
Got my hard case and pouch right away. Prices were much lower than Verizon Store or Radio Shack. Had great selections.
Review by Mohbub7 years ago
Ordered overnight shipping, got it second day. Sent e-mail to customer service; it's been more than a week, and no one has contacted me.
Review by Pugster7 years ago
The products I ordered arrived promptly and were as expected. But the courier company (FedEx) sent an invoice for extra charges that were not disclosed at the time of delivery. These charges were for their services in getting the order through customs. So non-US customers be aware that the advertised price and delivery costs may only be the beginning.
Review by Debedgar7 years ago
The product has arrived, and its working fine.
Review by Berrachid7 years ago
I bought it from denmark, got the box week after,no troubles.
no exstra fees or problems with delivery.
The box give me ultimate protections against accidents and my kids play with the phone, my nxt phone will also be an otterbox :)
Review by Tedbubble7 years ago
Seems that if you have a problem with HTCPedia the only way to get any assistance is to post a negative comment on trustpilot. My first email request for help went unanswered. My first trustpilot comment received imeadiate response but 5 days later I have received no resolution response. More than extremely upset with this service.
Review by Sidda7 years ago
The product that I purchased was not as advertised. My HTC has an extended battery and I was told that this charger would work and it does not. It was a waste of my time and money. I do not have any more time to waste.
Review by Bhopal Skepie7 years ago
These folks ship out a product within hours. They are FAST! Standard shipping arrives at my house within two or three days of order. Prices and selection are great. Fast shipping. Website easy to navigate. What else could you ask for? Did I mention they ship fast?
Review by KadysMom7 years ago
I was very pleased with my order. It shipped quickly and was priced very reasonably. I will definately buy from them again and will recommend them to my friends.
Review by Cockwomble7 years ago
Purchased a few miscellaneous items after receiving my HTC Rezound. They all are great and work as advertised. I will only shope at HTCPedia in the future. Great bargins, available products not accesabe elsewhere.
Review by Broadale7 years ago
Ordered a dock for my HTC Thunderbolt. Received on time as promised and it works. It keeps my phone safe at night and charges my phone with exteded battery plus a spare battery at the same time.
Review by Torenaga7 years ago
Even though I had a few problems with my recent order, their customer service team is top notch. They were very courteous and fixed my problems very quickly.
Review by Ezetrol8 years ago
It was a pleasure getting the dock for my Thunderbolt through TCPedia. Cheaper than anyone else and shipping was extremely fast with excellent communication throughout the process. I'll be a return customer for sure.
Review by Mayesha Trokaite8 years ago
Everything went as smooth as possible. Fast delivery and the cd's got to me with no damage. All perfect as could be. Love your sight i will recommend it to all my friends. Thank you.
Review by Muzzammil8 years ago
Great products at a GREAT price!!! Recieved my order within 2 days!!! Very Happy customer!