Hotelportal hrs.de is very helpful in quickly searching for accommodation according to the criterion of location and price. Description and rating proposed hotel coincides with reality. I use the portal mainly in Poland, but I have never failed to book a hotel in Germany, France or Spain. I have been using the portal for 8 years and I am observing an annual enlargement of the hotel base. I highly recommend hrs.de, especially on business trips.
Review by Anchala Bizga1 year ago
i work with hrs since about 10 years. always helps me find good hotels and easy reservation prgress. never face any problem during this period.
Review by Vinnys1 year ago
HRS never again.
I booked a room 2 months before the arrival date, with HRS. When I arrived the hotel was fully booked. The customer service of HRS was not really helpful and they stop working too early (at 00h00).
HRS: my worse experience until now with a Hotel booking system.
At 00h30 the hotel proposed an alternative and paid the Taxi to a second hotel. When I arrived at the second hotel another customer was standing in front of the desk due to an overbooking with... HRS!!.
Since the first hotel didn't book the room properly (wrong spelling of my name), it took more than one hour to clarify the situation and I was in my bed at 02h00 in the morning.
Thank you HRS.
Review by Abedur1 year ago
Review by Gothamcity1 year ago
The hotel we booked looked very attractive in the website, which is showing only areas of the hotel complex which are not accessible for overnight guests. In fact the hotel is a wedding facility with a few rooms on the side. Breakfast is extremely poor and the praised infinity pool is reserved for weddings. During the few hours in the morning where overnight guests are allowed to use the pool, it is being cleaned. Showers and sun loungers are not available. Our booking was non refundable and the hotel staff was completely unwilling to make any compromise on that. So was HRS: Hotline not reachable, communication only via email, HRS replies sent to a wrong address, unfriendly and unwilling to refund. Reason given was that in some remote corner of the desktop website there is a small hint on limited opening hours of the pool. That was done after we had booked and the booking confirmation does not indicate any restrictions on the pool area. We will go to court and never book again on HRS.
Review by Thermo1 year ago
Requires my current location for doing a search for hotels on mobile web. I can not do the search without giving the permission. Upon pressing the search button, I will be informed again, that my location is required and that without sharing my location I can not do a search. I am not doing a nearby search but am searching for a specific location.
Review by Dinaker2 years ago
First class nothing more nothing less ;-)
Review by Zsuzsu Gavaert2 years ago
It would be even better if the hotel location could be shown on a small map similar to booking.com
Review by Juleanne Duketis2 years ago
Review by Paardje Rimdap2 years ago
The website is very intuitive. The results are very helpful. I hope that our experience in the Hotel is also nice.
Review by Naimas2 years ago
Simple and comfortable
Review by Gaumzi Bajoras2 years ago
SERVICE IN Ordnung:
Hotelpteis ca. 70 € über Booking com.
Review by Jagindar2 years ago
I love your entertainment
Review by Laurasaurrusrex Mattavelli2 years ago
Very good experience.
Review by Aanjaneya2 years ago
Have used HRS for several years now; the site is very user friendlly and the ratings on the hotels have all been accurate - no surprises.
Super selection of hotel and the "Hot Deals" offer great value and extras.
Corporate account makes things even easier, no hassles with the right address on the invoices, simple to guarantee your room if you are arriving late and if your plans change the cancellation process is quick and painless.
Unlike some other booking web sites, if you do a search HRS does not keep sending you unwanted e-mails.
Only positives about HRS!
Review by Srinibas Hanicakova3 years ago
Eswar alles o.k.
Review by Tague Armengaud3 years ago
When I arrived at the hotel, I was told that I don't have a valid booking there. When I showed them the confirmation mail, they said that was not possible, because they would only be on HRS starting from some date in the future. When I called the HRS customer service (for some reason there was only a German number in the booking confirmation), the lady I spoke to was nice, but it resulted in nothing.
We ended up in a lousy hostel 10km away from the city centre, in the middle of the forest, that was booked by our would-be hotel.
I sent a question to HRS afterwards (which was about two weeks ago) about how are they going to handle this , they don`t give a damn - no reply.
I've only booked with them twice, so this is a very poor success rate - 50% - you can expect a pretty much random booking outcome.
Review by Vlr3 years ago
For some hotels the additional services like breakfast are not easy to find.
Review by Sunlounger Hrochova3 years ago
A good and fast experience to reserve on the website to the right room rates. Can definitely recommend.
Review by Idris3 years ago
It is rather old but clean and location is also very nice.
The stuff is freindly and helpful.
Review by Swanzetta3 years ago
Review by Comox Zieniute3 years ago
HRS is easy to use and offers a wide range of hotels to choose from, booking is usually not a problem, descriptions are realistic.
Review by Chervawn3 years ago
Review by Jabirr3 years ago
Quick search function, Hotel near to final destination. Room reservation was simple and fast. Will use this service again.