Excellent service and dealt with various issues on our behalf as we were some distance away from the property.
Bearing in mind they carried out all the viewings, etc, very good value.
Very good knowledge of the local market and professional throughout the transaction. The feedback emails were useful too.
Review by SKSap1 year ago
We recently used House Revolution to sell our property. We initially had our house valued by serveral different Estate Agents and had been recommended House Revolution by a friend. We weren’t too familiar with House Revolution at the outset but found the initial meeting to be a pleasant surprise. Tom who came and valued our property was friendly and knowledgeable, however not your typical pushy Estate Agent. We were not subjected to a long, pressurised sales pitch and found their fee to be very competitive.
We mainly dealt with Jacob from the point our house was marketed, who was extremely competent and professional throughout the process. Jacob regularly kept us updated and always came back to us promptly if we had contacted him. We found his advice and support to be invaluable throughout the transaction. We also appreciated his calming manner, as we became a little bit stressed at times (not as a result of House Revolution).
We certainly wouldn’t hesitate to use House Revolution again in the future. End to end the service was consistent and good value for money.
Review by Reevsie Parfjonova1 year ago
Purchased a property that was being marketed with House Revolution, Jacob and Bethany were fantastic and professional at all times. Thank you for all your help and support!
Review by AquaZet1 year ago
We were a little bit apprehensive in using this company but from start to finish they have been amazing. When we lost a sale (nothing to do with House Revolution) they were straight back on the case and we had more viewing the same day and quickly sold again. Nothing has been too much trouble for them. They understand the stresses of moving house and I found were very sympathetic with any query I had.
Review by Sydque1 year ago
Excellent service from Jacob he was very helpful and made sure the buying of our property ran smoothly.
Review by Linziee1 year ago
We have sold two houses, and bought one, through House Revolution and at all times their service was second to none. They are professional, organised, knowledgeable and easy to talk to. We paid upfront and never doubted at any point their commitment and drive to sell our home. When things start to go wrong they are on the ball and work tirelessly to sort out the problem. The whole team were fantastic, from Glenn's initial visit, Tom's amazing photos and Jacob's organisation and customer service. We'd never go anywhere else.
Review by Catlin1 year ago
Thank you to Jacob for making the whole process of selling our house as stress free as possible!
Review by Maddilyn Alkatrij1 year ago
House Revolution have sold two properties for us during 2017 and have been a real pleasure to deal with. Glen Hammond offered valuable expert advice in the beginning which was second to none. Jacob Seaman did a superb job of keeping us informed with news and feedback every step of the way. Their service was always professional and their fees are highly competitive. I will not hesitate in singing their praises to friends and family who have properties to sell in the future.
Review by Nelmonster1 year ago
Incredibly proactive and communicative - really professional service that we were pleased to encounter.
Review by LynxAfrica2 years ago
Our initial contract was with sister company, Hammond Lee, in Dereham who were very helpful and conscientious but were unable to find a buyer and so the contract was shared with House Revolution who soon came up with the eventual purchaser. Jacob was again very conscientious, keeping us fully informed and oiling the wheels along the twisty road to full completion. Many, many Thanks
Review by Rajinder Bergvall2 years ago
Anyone wanting to save themselves £1000s should turn to these guys. Moving house costs a fortune and is particularly stressful but I'll have to say, these guys take a large chunk of that away.
They basically taylor the house sale around you, your family and your needs. Nothing is a problem for them and it's refreshing to have a designated person to converse with throughout the sale.
Ive no hesitation in recommending my family and friends at all. Great service and aftersales support.
Special thanks to Jacob who delivered professional, friendly and supportive guidance from start to finish.
Review by Allisson2 years ago
We used House Revolution to sell our terraced house, and the team were very friendly, positive and professional with us at all times (occasionally leaning towards over-eager, perhaps).
We appreciated the knowledgeable advice and time given to us during the initial visit to provide a quote, and once we engaged them they were very proactive at marketing our house - most importantly, doing a great job at creating a buzz about it which helped us to achieve offers well above the original valuation / asking price. This was a big tick for us, though in the process prospective buyers were given quite little time / individual attention to view the house (which would have been a negative if we'd been buyers, as we like to take our time and ask lots of annoying questions!).
We had a mix of accompanied and unaccompanied viewings, but junior staff would benefit from further training / support in developing their sales pitch. We would have appreciated better online functionality during the sales process as well (so we could get an up-to-date overview of viewings, offers etc outside of office hours), however it was made clear to us at initial quotation stage that this was in the process of being upgraded, so I feel staff were doing the best with the systems they had at the time.
After-sales support was decent, with pretty good following up and timely updates, although negotiating exchange and completion dates was a frustrating process and we did end up having to drive this ourselves (communicating directly with some of the other people in the chain) in order to make it happen at a time that worked for everyone.
Overall, HR achieved a very positive result for us and provided a high level of customer service, for a price slightly lower than their traditional high street competitors. So although they might have a few points to improve on, we were happy and would recommend / use them again.
Review by Reheila2 years ago
Very happy with the service that I received from House Revolution. The staff were always very polite, positive and knowledgeable about the local housing market. They were also very understanding about the time required before viewings as I have toddler twins! I would wholeheartedly recommend them to anyone thinking of putting their house on the market.
Review by Barkavi2 years ago
Truly unlike any other estate agents I have dealt with in the past, including office-based (high street), on-line or hybrid.
Customer focussed, professional, meticulous and courteous.
Based on my experience, particularly given the difficulties we faced in realising our expectations, I would say House Revolution is the ‘John Lewis’ of estate agents.
Review by Uptime Glonek2 years ago
I now wouldn't dream of going to any other company to sell or buy a house. House Revolution were brilliant from the outset. I came across them by accident but when Glen visited to value my house and explained how the company worked I immediately decided to give it a go. Jacob managed my house sale and was outstanding, finding a buyer within two days of it being on the market. When they withdrew for no reason a long way down the sales process, Jacob managed the situation sensitively and well immediately arranging more viewings and selling it again within two days. Jason and his colleagues kept me regularly updated with progress reports, advising me at every step and liaising appropriately with other parties. I have recommended to friends and relatives that if they decide to sell their homes they should look no further than House Revolution.
Review by Fonda2 years ago
House Revolution have been absolutely amazing. I have been through enough stress in the last couple of years and didn't need any more selling my house. It was as stress free as selling a house can possibly be.
I handed over my keys and left it to House Revolution. My house sold quickly and I was so impressed the way they were on to the solicitors/buyers for updates. I didn't have to pursue anyone!!
I felt that initially meeting Tom he put my mind at rest and was very professional. I have to say a special thanks to Jacob who is a professional, friendly and incredibly hard working. Thank you!
Review by Aislung2 years ago
I have never had the best opinion of estate agents but these guys have been brilliant. Jacob has been helpful and fun. Glen has put up with my tantrums and never once have I felt patronised. They have done viewings with a mad lurcher in residence and gave a first class service at all times.
Review by Bwise2 years ago
Amazing service!! Efficient staff, pleasant and polite staff!!! super quick returned calls or replied emails!!! Very good value for money with all you get in the package. Most definitely would use again in the future and I will recommend to friends and family.
Review by Synian2 years ago
Excellent 5 star service
Friendly & helpful staff
Regular progress report updates
Work hard to increase viewings
Would use again and recommend to others
Review by Mhurny Greuning2 years ago
House Revolution provided me with a first class service from day 1. When I selected them to sell my home I had not heard of them before but was really impressed with their knowledge when they conducted the valuation in comparison to their competitors.
I have sold a number of properties previously and used large corporates such as William H Brown but the service is miles off the service you get from house rev. Whenever you call up you get the same person dealing with your case who knows your position inside out. Jacob was handling my sale and provided probably the best customer service I have received in any industry not just estate agency.
Ultimately the true test is did they sell the property in good time? Which of course they did. Please ensure you use house rev if you want proper customer service but still at a good price!
Review by AdvancedZadrot2 years ago
This is an amazing Company if you are buying a hous
My husband and I have been so impressed with every aspect of House Revolution's business
A) Our first encounter with Sophie, I think that was her name, at the house we were selling, was positive, upbeat and she clearly had superb knowledge of the market and in particular the potential sales value of our house. She valued it almost a £100,000 above that given to us by TW Gaze, who had been letting the house for us over the previous 2years. She was confident that the price was achievable and a quick sale likely given the area and client knowledge. We thought the value was much nearer that suggested by TW Gaze, although maybe a bit ambitious, but went ahead with her suggestion.
B) The property was immediately photographed and on the market within 24-48hrs with potential clients contacted by House Revolution. The photographs were excellent and full use of sunlight and angles of photographs showing the house and garden in its glory.
C) you had clients viewing and making offers within days, with Jacob showing those first clients the house
D) Jacob soon had a client offering very close to the price we hoped for and nurtured him and assessed his financial credentials, assuring us that this was a genuine client who wanted a quick purchase
E) Jacob emailed and phoned us virtually daily to keep us updated until he went on holiday and colleagues Mark and another gentleman took over and ensured we had regular communications between us and the buyer.
F) on his return, Jacob ensured that all parties involved, including both sets of solicitors were kept up to date and the sale went through within days.
I am so impressed with the company, with their knowledge of the market, their clients and their incredible professionalism in looking after all parties involved
I am particularly impressed with Jacob and Sophie. Jacob answered every phone call after just one ring! I mean that literally that he answered immediately so you knew how alert he was to incoming calls and his attention was on successful business relationships. I can't tell you how impressed I am and then when I met him and realised how young he was, I was absolutely delighted. He is quiet, calm, polite, attentive and knowledgable and all without any whiff of pushy salesmanship. He is a true salesman without even trying.
Sophie has knowledge and a real sense of the value of a property without being over ambitious but knowing the market. A really professional lady. I do hope I have the correct name!
Thank you so much everyone.
Please use my email in any way you wish to help endorse your services
Review by Atrur Rousseau2 years ago
After having my house on the market with another agency, who, after an easy sale for them fell through because they hadn't checked if the buyer could afford the property. I contacted House Revolution. House was on the market with them within hours and potential buyers were shown around, almost immediately.
With the professionalism of Jacob the house was sold within days.
Jacob contacted me on a near daily basis with updates and the sale went through without a hitch.
If or when I sell again it will be with House Revolution.
Could not be more pleased with the service received.
House Revolution are what all other estate agents should aspire to be!
Review by HoneAway2 years ago
Its honestly how selling a house should be. From the taking of the photos, to marketing and the eventual sale it was all done professionally. Feedback after every viewing was invaluable and ultimately secured the asking price...what more could you want, oh yes, they're cheaper than most other estate agents! Wouldn't hesitate to recommend this firm.
Review by Midhuns2 years ago
We bought our house through House Revolution, they were absolutely fantastic, always helpful, answered any questions & concerns, always rang back when promised unlike other estate agents.would definitely recommend them & if we were ever to sell our property they would be the only estate agents that we would trust!
Review by Mamocon3 years ago
Brilliant service received from the team. All were very helpful each time I rang and knowledgeable. Excellent communication. If I was told something would be done it was. Couldn't have asked for a better service. Highly recommended.