- ordered 14-JUL products for shipment
- 14-JUL payment was executed immediately
- order was confirmed.
- took until 24-JUL to create shipment label with USPS
- until 1-AUG no actual handover of parcel to the logistics at USPS.
Marchant responses are not answering actual questions / deflect / and stay polite and nice.
It feels like a possible scam - as no progress on actual shipment is being made.
also escalated through PayPal which is my payment provider in this case.
Review by Mahesuan1 month ago
Don't order from this company. 6 weeks later and still no product and no tracking number. After being told 7-10 days shipping I got an email after 6 weeks and said item shipped and expect 30 days for arrival. It also said there was a tracking number which was not in the email. When is contacted them they said I would have a tracking number within 48 hours. Why 48 hours? Needless to say still no item and still no tracking number.
Review by Capillary2 months ago
Made an order prior to reading any reviews about them. ABSOLUTELY DISGRACEFUL!
On their website they state that the orders will take between 7 and 10 working days, yet here I am, almost a month since I ordered from them and still waiting on a tracking number and clear answers to my queries.
As soon as I notified Paypal (providing loads of screenshots and emails), they "created" a fake tracking number, not even changing the status of the shipment on their website and kept saying I will receive a tracking number (even though, as I mentioned, the tracking number is already there, obviously they made it up to try and shut me and paypal up).
I continue sending daily updates to my case with paypal, and for what I managed to read about them, these people always try to let things go until you get fed up and let it go... well, good luck with me, I WANT MY MONEY BACK, YOU SCAMMERS!
AVOID AT ALL COST AND PASS THE WORD AROUND!
Review by BlockBuster Waltier7 months ago
Ordered item, received a confirmation number and just waited. A month goes by and nothing. I wait an extra week and email and nothing I say is acknowledged other than “sorry for the inconvenience”. Another week and a half and I still have no product so the request for my $50 back. Again no acknowledgment of the request, just that “thanks for the patience”
Now a solid almost 3 months later and no product no outreach, and PayPal will no longer fight for it.
BEWARE THESE SCAMMERS. YOULL NEVER RECEIVE YOUR PURCHASE
Review by Rtc Kasare1 year ago
Hotstuff4guys, also known as Dex sales. Shipped. Or so they say, my item to the wrong address. The PayPal transaction shows to ship to my correct address..they sent it to an address linked to my credit card which is outdated..
I sent these guys a mail to ensure they knew about the address issue. They acknowledged the change and ensured me they would update the address to the correct address.
I was sent shipping details that showed the items were about to be shipped to my wrong address. I emailed them again, explaining the address change and that the PayPal transaction had the correct address..
They again sent an email saying they would ship to my correct address..
Then the tracking number was issued. And it was sent from China to my wrong address.
I again sent them an email saying they shipped my item to the wrong address..and got no reply..
I did see that it was delivered to that wrong address. So I called my neighbor to my other address and asked them to check my porch for a package. But no was found.
I have tried to contact these guys time and time again..but the won’t return correspondence. I have an open disputes with PayPal and my bank.
There are currently 25 emails sent and received from these guys on the address issue..and they still sent it to the billing address and not the shipping address..
I would submit the emails but due to my name address and personal info being on the mails I will avoid this atm, but will send them to customer support here at RipOff.com
Hotstuff4guys is rated 1.0 based on
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San Vicente Boulevard 11693