I was little bet frustrated and scared by not taking the money on my account. When I call Sharon and Austin was very professional and explain every details of what’s going on. Thanks a million for helping great Team.
Review by Serafettin3 months ago
I am extremely satisfied with the service I received from Austin and the team at hot flight deals, he was able to get the tickets I wanted within a reasonable priced.
Review by Garon3 months ago
Leon was great! he was very efficient and helpful!!
Review by Bellatarix3 months ago
Thank you Martin. The extra day to get final confirmation, due to the time difference made my husband and I nervous, but you guys came through! All in all a great experience. It was definitely an exercise in trust and it paid off!!! We will use your site and specifically Martin again to book our travel. You guys got us the best flights and deals by far. Much gratitude.
Review by MsJoeygrant3 months ago
Sharon was very helpful and patient. She help me and my boyfriend to get a reasonable price flight for December.
Review by Jbaygirl4 months ago
I will recommend Hot flight deals to all my friends. I had a great experience. Thank you Martin Smith
Review by Anakalee Avison4 months ago
Steve Gibson was very nice , i was a tittle skeptical he follow up with me and check on my flights go over my reservation I had a nice experience using hot flights deals .
Review by Daflower4 months ago
I’m taking this moment to let now any one out there locking to book there flights that this is the best place out there , Martin Smith was the person whit me thru all the prosses answering all my questions and helping me even on the last moment to found sets together for my family so we don’t have to separate on the plain.
If you have any question give them a call and don’t worry , there will be there to help you.
No joke !.
Thanks Matin and talk to you next years.
Review by Muftau4 months ago
Great service for sure
Review by PromGirlShopper Derrow4 months ago
WARNING EVERYONE! The Customer Service Team is Highly Unprofessional, and the WORST I have ever come in contact with.
I purchased a flight recently and did not receive my E-Ticket within 4 days of my purchase.
I called in to check for status and the CSR stated that my transaction did not go through because there was a price change in my ticket. The CSR explained that they tried calling me, yet there was never a missed call or voicemail left by that member or any other member.Funny enough, I never even received an email stating what they "claim" to happen to the increase in my ticket.
I hung up. But then I thought they should be willing to help me and find another flight. Well YOU CAN FORGET ABOUT IT.
I called back in and 15-20 minutes went by and this CSR could not understand me. I repeated the same date over and over again. I kindly asked for his Supervisor. After the transfer, I realized it was the same individual but with a different name. I kept it professional, asked for help. No help was given, the CSR told me to call back the next day and it will be up. Fine, I will go to another company!
I received an email stating the were unable to reach the passenger and that I was not charged! Well.. THANK YOU VERY MUCH. I am relieved that my money was not going to them.
I will NEVER go to this website ever again! The price is not worth the headache.
Best Believe I will NEVER Recommend this website to anyone EVER.
Very Unprofessional, and Very disappointed in the lack of leadership and Customer Service.
Review by ZesTy Longbon4 months ago
I was a little scared going thru with this but it all turned out great thanks to Martin!
Review by Cautis Halaseh4 months ago
Review by ArnaudD Pumpa4 months ago
AUSTIN AND STEVE WERE GREAT! HELPED FIND A FLIGHT AND ALWAYS HAD COMMUNICATION VIA PHONE OR EMAIL.. WILL USE THEM AGAIN
Review by JodiB Duperier4 months ago
My experience with this agency from the beginning and until i got the E-tickets was really great.
The Representative by the name Austin was very knowledgeable of all my needs.
If you want people with expertise, then make your plans with them.
Review by BrookeAdrienne Feehann5 months ago
Jerry Parker helped me very nicely. He took his time to help me with every questions and details and l had a successful Purchase with his help at the end
Review by Browntown5 months ago
Kevin did a greAt job great customer service
Review by AlredKirk Indahl5 months ago
Many thanks for making a believer out of me even when I was a bit skeptical.
Your constant follow up by phone and email assured me. Trust and receive is what I have to say...
You and your team are ROCK STARS ⭐️
All the best
Review by Shwana5 months ago
IT WAS REALLY AND AUSTIN WAS A GREAT HELP TO ME HE WAS PATIENT AND VERY KIND HE MADE MY EXPERIENCE VERY PLEASANT AND I WILL DEFINATELY USE YOU GUYS AGAIN
Review by Omash5 months ago
Thanks "Martin" for making our flight with your company an enjoyable experience. You was very supportive in making our a success.
Review by Laringcan6 months ago
Sharon was great to deal with. Receiving the E tickets took a little longer than expected (4 days) but when I called to check on them there was no resistance and I was given an accurate timeline as to when I could expect them.
Review by Khalix6 months ago
Juan Jose was great!!! He made it a great experience!
Review by Vladka Kramin6 months ago
Sharon made the process fast and efficient. She provided excellent and friendly service.
Review by MattCo6 months ago
Martin Smith was sooo damn good and determine I enjoy doing business with him he followed me right through the process thank a lot Mr Smith looking forward to doing business with your company again much love and respect.
Review by BeninjaCow Gargosky6 months ago
Juan Jose showed very good customer service . Very positive and great attitude .
Review by Jaze6 months ago
Martin was very professional in aiding me in finding and booking my flight. I would highly recommend using Hotflightdeals to book your next flight.