HotelsOne Reviews

You're app does not allow us to put in for any discounts i.e. AARP, AAA, Military!
It also doesn't allow us to identify if we need handicap accessibility.

The site said the room was $89 for the night and there was a 15% discount for reserving online. It was not $89, and there was no 15% discount. Trust pilot asked for a reservation number, but gave no means of providing it, but it was 9005020723672.

This review is only about your website. While it looks good on the screen and is fairly easy to navigate, the printout confirmation is awful. The basic form in color is fine, but all of the pertinent information related to my reservation is so grey it is almost impossible to read. Even had to use a strong desk light to read the itinerary number you requested. I am a loyal Motel 6 client, so this rating does not apply to them.

The Front Desk staff was accommodating and knowledgeable. There are no hooks to hang clothing in the bathroom, there is no shelf for toiletries or wet personal care items in the bathroom, there is no full length mirror in the room, there is no night light. The maintenance staff was very good. The housekeeping staff needs much better training and better supervision. The value fell short for the room rate.