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Review by Alex L.1 year ago
We were looking for a hotel on Østerbro in Copenhagen as it was located near our conference. We found Hotel Østerport online and booked directly on their website as they offer free breakfast included in the price if you book directly on their own website.
To our delight, we found out that we could take the train directly from the airport to the hotel. The train stops just across the street from the hotel, only a 100m walk. Breakfast and service of the staff were super. All in all, we had a great stay and would recommend it if your looking for a hotel in Copenhagen. If I should mention any issue with the hotel, then it would be that the train noise can be an issue for if your a light sleeper.
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Review by Snj1 year ago
If you like a good night sleep, this hotel is not for you. It is located next to a very noisy railway station and the trains makes noise all night. Didn't sleep the whole night and the staff didn't react to my complaints. I'm a frequent traveller - this is the worst hotel experience I have ever had. Copenhagen has plenty of other hotels - do yourself a favor and choose another stay than Hotel Østerport.
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Review by Claus Andersen3 years ago
The most NONE smiling staff, hotel in Denmark. Staff is the face of the hotel. Staff, smile and behave like you are interested in your guests. It looked like you always were busy, running or in front of a pc not noticing your guests -
My incheck was very strange. 2 receptionist. 1 checking her pc not noticing the new guest (give them a smile) and 1 man in jeans and wrinkled shirt. Color? Blue? White? No one knows. Completely uninterested and not welcoming.
Do the hotel still have the same financiel problems since 2013 and can´t keep the standard for a 3 stars hotel? Heard aboutRenovation because of new owners this year ( Swedish company AB Balder)? Not started yet?
Worn hotel. Rooms located like cabins on a ferry. Location ok, walking distance to city center. Difficult for a foreigner to get to the city center not knowing the streets. Located next to running trains. Not so noisy as expected but if you are used to silence then choose another hotel.
Light up your face with gladness
Hide ev-'ry trace of sadness
Altho' a tear may be ever so near
That's the time
You must keep on trying
Smile, what's the use of crying
You'll find that life is still worth-while
If you just smile
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Hotel Østerport is rated 3.0 based on
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