My on-file credit card expired but I cannot get connected to a representative. I have been "on hold" waiting for a chat representative for 90 minutes. Their site gives a phone number but when you call it you find out they no longer take phone calls. While waiting I logged into the back end in hopes of making the change myself and it shows I don't even have any services with them. I also cannot find my website. I am shocked and incredibly aggravated at this hostage situation.
Review by Shazea Reddic1 year ago
I've been a customer since 2002 and up until recently, I've not had any problems with their support. However, something must have changed in their tech support department because their response is now non-existent. I've asked the same question several times for the last 5 days and have yet to receive a reply. It's a simple question, "do you perform automatic and periodic backups of websites that you host?"My website was hacked and basically completely destroyed and is no longer useable. If they don't have a backup copy it'll cost a few thousand dollars and 2 weeks to rebuild it from scratch. Obviously, if they do have a backup copy, it'll save a few thousand dollars and 2 weeks. Any website hosting company must put customer service at the top of their priority list. It's obvious that Hostica does not! Because of this, I would not recommend them at all! There are plenty of hosting sites that value their good customers but Hostica is not one of them. Stay away!
Review by Cdogmillionayre3 years ago
I have been with Hostica since registering my first domain with them in 2001. They consistently offer good value for money, excellent customer service and an almost unparralled "uptime". The very few times I have had queries or quetions, an email to Support or Billing bought forth a very swift resolution.
Excellent value for money, Excellent customer service and the ability to "add on" to your domain as needed.
Review by Patrine3 years ago
Most hosting services automatically lock your site, but not hostica.com. They do not warn you your account is not automatically locked down either! Also, the minute you sign on, the email you use through them is given out to web site developers who spam you relentlessly within the first day of signing on before you have a chance to configure and use it.
Hostica is rated 2.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about hostica.com.
Hostica.com hosts websites and registers domain names
21143 Hawthorne Blvd. 312