I ordered a box mod from this company and upon receiving it, found that one of the buttons wasn't functioning properly due to a manufacturing defect (not Hoosier E-CIGS fault).
I contacted Hoosier E-Cigs via email explaining the situation. I received a reply within a couple of hours and they not only offered to replace it, but also offered to send a padded envelope and prepaid shipping label to return the defective one!
Great products and prices, fast shipping and excellent customer service, would rate 10 stars if I could!
Hoosier E-Cig Inc. is rated 5.0 based on
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North Lincoln Street 1030