absolutely terrible. They don't offer 24/7 support. Editing DNS records for your domains is near impossible. Do yourself a favour and DO NOT use Honcho!
Review by Palshin1 month ago
Zero or negative star's would be appropriate for these scammers. Trying to get a refund. Have threatened action with the Fair Work Ombudsmen. But will continue writting honest reviews about this company.
Review by Linute3 months ago
kudos to patrick great customer service
Review by Rfe3 months ago
If I could negative stars I would. Absolute biggest joke, scamming, deceitful bunch of grubs I’ve ever dealt with. Applied for an ABN for $99.00 then our application got delayed and then finally refused an ABN all because they submitted the details to the ATO incorrectly. I then asked for a full refund to which they declined. I threatened the Ombudsman and Fair Work and was finally given my refund but charged $33.85 because the refund required them to do more work.
When I spoke with the ATO directly they told me if I applied through them directly, not only was it free but also that they have never heard of “Honcho”......... avoid at all costs. Money hungry grubs that don’t give a damn about anything but their bottom dollar.
Review by Drema4 months ago
This is a scam. Do not deal with them. Deal with official government sites
Review by Daviiáh5 months ago
They are a big scam, they have hundreds of website all linked to “honcho” website and helpdesk and they would start calling you if you dont make the payment for things like tax numbers etc and the lie to you that you must pay for it! Its a parasite thats well organised and established to make simple people conned by them. Also all these positive reviews are all made up to make this fraud look legit, they will take your credit card no and other details and keep annoying you
Review by Salerno5 months ago
Very efficient and easy to use it and recommend your service.
Review by Mercey5 months ago
It's a scam - you can get an ABN for FREE through the government website: abr.gov.au AND you can update your details. I was scammed $29 by "ABN Registration.com.au" (also known as Honcho) to change my address for my ABN when all I had to do was update it myself online FOR FREE!!! Not.Happy.Jan
Review by Alexann Lorent6 months ago
My ABN number has been cancelled and it took me only 10 minutes to solve the issue, thanks to the amazing customer officer and responds I received. I would recommend this to anyone, do not waste your time on phone, they have answer on everything. Thank you.
Review by KFofCStP6 months ago
In couple of minutes my problem was solved.
I'm very grateful for the support.
Review by Circulo6 months ago
Cris was Very helpful and kind
Review by Sachet6 months ago
Like the other honest reviews, I jumped in too early and paid for what would have been a completely free service had I instead visited the official government site which in an ideal world would be the top search result.
I'm in the process of seeking a refund, which has so far been an utterly fruitless expedition. I encourage anyone else who has been a victim of Honcho's duplicitous dealings and SEO acrobatics to consider lodging complaints to the following:
Better Business Bureau, ACCC and ASIC.
Contact ANZ (their collaborative company) informing them of their partnership with a company that is leaving a slew of unwitting and disgruntled customers in their wake.
Reaching out to Google and reporting Honcho for SEO styled scamming, and removing their rank from its pole position. As Google states,“Buying or selling links that pass Page Rank dilute the quality of search results” and are not in line with Google’s policy or brand.
Best of luck my fellow scam-ees. So sorry you've been swindled. Or, if this review saves you from said swindle - then super glad to have helped :)
Review by SteviB6 months ago
Great customer service!
Solved my problem quickly, really appreciated
Review by Alel6 months ago
I don't want to even add 1 star! This is a scam business who intercepted my ATO search online whilst searching for information about renewing my ABN. They told me they could do it for me and the cost is $99 for renewals. I received a second notification from the ATO advising that my application had been refused. After a call to the ATO who advised me that I should never have been charged for this service they suggested I contact this company to delete my personal information. Why couldn't this VERY SNEAKY business have been honest in the the first place during their online chat - I DID NOT APPROACH THEM! Especially as they claim they work for the ATO!!!
Review by Nswabey Lyue7 months ago
Very easy and helpful for the request i need
Review by RobertOldfield7 months ago
The Service Specialist was friendly and answered all the questions i had
Review by TeamConway7 months ago
Exceptional customer service skills
Fast and prompt "as-needed" assistance
Politeful and courteous at all times it was a pleasure to be served and assisted by Nadya.
Review by Nirse7 months ago
absolutely terrible put forward a business name and ABN and waited 3 to 4 weeks when I called them up waited on the phone for an hour. Spoke to 2 phony Americans who then we're quiet rude. Couldn't get a refund. Totally ripped off. Avoid at all costs
Review by Gay8 months ago
They are awesome to deal with
Review by Faulknermy9 months ago
Disgusting, misleading, rip off!
That is the only words I have for this company!
Taking advantage of small business.
Charging ludicrous amounts for services that are available for free.
If you get stung by Honcho fight to get your money back!!!
Do not use their services!
Honcho just seem to churn and burn customers!! Do a little more research and work out what services you do not need to pay for!
Do not be ripped off by these guys!
Disgusting, immoral, scam merchants!
Review by Willocx Grossblatt9 months ago
It used to be a good service when it was free. Now you can only send 1 invoice per month unless you pay. Getting you to subscribe seems like a bit of a trap as well. You think you are clicking on continue to get more information but you are really clicking on continue to start you on the free trial. I personally hate that. Objectively however the interface is slow and fees are expensive for what you get. Thanks for the free service but I think it's time to move on Honcho.
Review by Duhef9 months ago
Registering a name has never been so easy. And seriously the best and most helpful live chat ever. Everything was sorted on the spot.
Review by Asheish Treater9 months ago
Quick,easy ,helpful staff,highly recommended!
Review by Polato10 months ago
I was ripped off, I thought I was dealing with ASIC, where my renewal fee would have been $84.
My haste cost me dearly. Honcho charged me $199. I'm assuming I used a link on their website as I filled in the forms on line with ASIC.
Adding insult to the mix, their Unsubscribe button is not active.
Review by Fazbux11 months ago
Great and friendly service. Problem sorted with no issues at all. Thanks Angie for your help :)