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Review by Jess1 year ago
We applied for house cleaning help with home works and only after three months we got an appointment with the only One available cleaner. Moreover, the cleaner had to choose day and time more suitable for her and, at the last moment, she raised her hourly rate(we have never even seen her and didnt know the quality of her cleaning job). I know it’s up to HomeWorks how big is the cut they take from the cleaner. So rate advertised at homework’s is a lie.
Communication with customer support is pointless because there’s no result.
Waste of time. Amateurs
I do no recommend
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Review by Patrick2 years ago
I've decided to keep the star rating the same, but rewrite this review. I've had more experience with Homeworks now, and been a customer of theirs for more than a year.
Homeworks themselves are great. Nice people, hard working, well organized and very helpful. All emails are answered within 24 hours, and often within the hour. No complaints here.
The problem is they are paying minimum wage in a very tight jobs market. It often takes them a long time to hire someone, and then you never know what you're going to get. As an alternative, they also usually have some people available right away, but these are often people other customers didn't want. They also seem to work more as a broker, and rely almost completely on feedback from their customers.
If what you want is someone reliable, motivated and experienced, you probably aren't going to find them this way. For this you probably want a company that also does some commercial cleaning in groups, so they get to know their employees personally and probably also pay a little more. Of course this costs more...
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Home Works is rated 2.0 based on
2 reviews
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