I could not believe the rate the sales associate found for me. It was quick and I am very pleased. The level of customer service was excellent.
Review by Zabble3 years ago
Fantastic customer service! Easy to talk to and ask questions. Would definitely recommend!
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Review by Camaya3 years ago
Thanks so much for the help in finding my new Homeowner's policy. I've been looking for a new policy for quite some time but have given up and quit due to frustration. Steven Sutton was like a breath of fresh air. I really appreciate the help he gave in finding a new policy.
Review by Marai3 years ago
Stephanie was very helpful in answering any questions we had and looked for the lowest rate possible.
Review by Relana3 years ago
Easy and convenient
Review by AshishM3 years ago
helped me to get the insurance needs for my home. helped me to get the correct price . was completely thorough in the application process.
Review by Msaortega Musuem3 years ago
Agent was very helpful and gave all information needed. And help find me savings.
Review by Minimorag3 years ago
working with Stephanie was a delightful experience no pressure and a great quote.
Review by MortimerCat3 years ago
Response to inquiry was quick and service provided was excellent. Results were better than anticipated.
Review by Ariki Bastiman3 years ago
Friendly, knowledgeable, and saved a lot of money.
Review by Giash3 years ago
great customer support. Dustin is awesome and answered all my questions and worked with me to customize my insurance. great experience.
Review by Detmer3 years ago
The agent I spoke with worked hard and I have a great rate on both of my Auto & Homeowners Policy. Once I finalized everything with her, I was unable to speak with her again....was always given some excuse. When they weren't able to answer my questions they told me to call my new insurance but my new insurance said that Homeinsurance.com didn't release my policy to them and couldn't help me until they did. Lots of back and forth and no one seemed to know what to do. I spoke to a Mitch and he said there was something wrong but he couldn't tell me what it was, wouldn't give me the name of someone that could. All he could do was leave them a message for them to call me. I was even told that they weren't licensed insurance agents and that was why they couldn't give me the answers that I needed to move forward. But once I complained to the BBB and the Insurance Commissioner in my state, it was amazing how fast things were resolved.
Review by Deepashish KTMkid3 years ago
David did an excellent job!
Unfortunately, I called in 5 times before someone competent would help me.
I have 2 about to be 3 property insurance products through homeinsurance.com. One would think, a loyal customer would be treated well. I had to complain to a supervisor, Stanley to get to David.
Review by Smit Ragic3 years ago
The agent I spoke to was very informative and helpful. He was able to find me a quote that was literally half what others had quoted for home owners insurance. He even offered to contact our lender for us so all we will need to do is sign at closing.
Review by Sheril3 years ago
The representative I dealt with was fantastic! She was kind, courteous, and very helpful!
Review by Mckechnie3 years ago
The insurance representative (Monica Baker) was friendly, accommodating and helpful.
Review by MRoberts3 years ago
Polite, patient and extremely helpful and knowledgeable. Couldn't ask for anything more..
Review by Deso3 years ago
I really enjoy working with this company, they are simply the best. Great customer service and great representative, Hadassah Falby listens and find the best fit for you and your budget. I never knew a company that looked out for the consumer like they do and every year when I think it can't get better they find a more competitive rate. I trust them and their expertise!!!
Review by Modibedi3 years ago
I got a great rate and the time it took to get a policy was about 30 minutes
Review by CustomerEdward Tatloc3 years ago
This was the best on-line experience I have ever have and kept with. It went on for a few months due to my side of things and through it all Dustin Miller was extremely patient and professional. He did not employ any "hard and quick techniques" and let the process unfold to today when we consummated the change of insurance companies. Truly enjoyable!
Review by Ques3 years ago
The woman that I talked to was very nice and I have decided to switch to travelers and hope I made the right choice. This will be saving me about $900 per year for 2 vehicles and one homeowners. I have not had any accidents, nor tickets, nor claims for many, many years, yet my other insurance kept going up each year. I have hopes this one will be better
Review by Colzgee3 years ago
Steve my agent at Homeownersinsurance.com got right down to business and found me a renewal premium I was willing to pay with a highly rated insurance company. Steve got me comparable coverage at a 29% discount over my current insurers renewal rate. So Steve and Homeownersinsurance.com found me a better deal than I could have on my own with tons of web searches and phone calls.
Review by Miw3 years ago
Very helpful agent. Friendly and worked hard to find the best price and coverage.
Review by CGraham3 years ago
Excellent customer service. Sarah Baker, representative, took extra time to do comparisons for us. She has a keen sense and was a good listener. I never had to repeat or did I ask a question, she was unable to answer.
I really appreciated the time she took and the overall ease of service this company provided.
Review by Lelethielen3 years ago
This experience was fast and accurate. I was given a quote based off of the top providers in the area. After review of my information I was given an outstanding quote! I could not be happier with my service.
