We collate all the best reviews from around the Internet so you can view them in one place
Review by Beth Downs Antram4 years ago
The agent I spoke with worked hard and I have a great rate on both of my Auto & Homeowners Policy. Once I finalized everything with her, I was unable to speak with her again....was always given some excuse. When they weren't able to answer my questions they told me to call my new insurance but my new insurance said that Homeinsurance.com didn't release my policy to them and couldn't help me until they did. Lots of back and forth and no one seemed to know what to do. I spoke to a Mitch and he said there was something wrong but he couldn't tell me what it was, wouldn't give me the name of someone that could. All he could do was leave them a message for them to call me. I was even told that they weren't licensed insurance agents and that was why they couldn't give me the answers that I needed to move forward. But once I complained to the BBB and the Insurance Commissioner in my state, it was amazing how fast things were resolved.
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Review by Vanessa4 years ago
I could not believe the rate the sales associate found for me. It was quick and I am very pleased. The level of customer service was excellent.
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Review by James Getzkow4 years ago
Made the buying insurance process very easy and fast. Nice people on the other end of the phone. Give them a try, you won't regret it.
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Review by Donna Middlesworth5 years ago
I got a great rate and the time it took to get a policy was about 30 minutes
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Review by Shari Page5 years ago
Very informative & find the best & cheapest policy.
15747319
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Review by Peter Amstutz5 years ago
I arranged to get a homeowners policy, and I was supposed to get an email with the documentation, and all I got was this stupid survey.
I lost the information they gave me on the phone, and I called twice and they could not look the information up. I was told twice that someone would contact me and nobody ever did. I was told they were going to contact the bank and change the insurance company, and I do not know if I have a policy.
Confirmation Number
12967113
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Review by Scott Berg5 years ago
Phone agent was very helpful and I could tell he worked hard to get the best rate for me. I would not hesitate to call again.
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Review by Morgades5 years ago
Easy to work with this group. Called me back when I asked. Worked closely with my lender. It all went well.
15666773
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Review by Maurice5 years ago
They took care of the me from the beginning to the end. Answered any questions I had and found me the best rate possible. #15601675
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Review by Lori Hagen5 years ago
Christine at Homeowners Insurance is very easy to talk to and very professional. I was looking to find better auto and home owners insurance rates and although we were only able to lower our auto insurance the overall savings was still worth it. I love the fact that this is obviously an American English speaking professional who can talk to customers using "everyday" laymen's terms for things without making the customer feel stupid. She accessed all resources at her disposal to facilitate getting data we needed in an efficient way. Although Traveler's website was having issues that slowed things down for us....it didn't take away from the service that Christine gave me. I would recommend to anyone to request Christine McDermott-Pope to work with if you are calling HomeOwners Insurance. I am pleased so far with Home Owners Insurance overall but proceed cautiously ....as with all insurance companies and their affiliates. Sometimes a deal that is great today can bite you tomorrow.
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Review by Cal5 years ago
Had been loyal to a big name Home Insurance company for 25 years; but since I retired; and income limited, decided to shop around. Glad I did, and Homeinsurance.com made the shopping easier than expected. The service was informative; and all my questions were answered to my satisfaction. Saved $300.00 per year for a much better policy than I originally had. Would recommend to anyone in the market for home insurance.
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Review by Brandi stoyas5 years ago
They transfer you around a few times and the first couple of girls sound like robots as they rush through their questions. By the time I was transferred to the agent, I was a little skeptical of the Internet company. I must say that I am happy I didn't hang up because Caitlyn is great. She was very friendly and polite. I felt like she was a real person on the other end ( which isn't something that happens lately). I can't say enough about how grateful I am for all her help.
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Review by Stephen Lykins5 years ago
I would have preferred to receive some actual quotes even if they are rather generic) rather than simply a list of insurers to try followed by a bombardment of phone calls and e-mails. Actual quotes would have allowed me to do some comparison and choose one or two I would like further information from. The way it is set up right now is basically the same as simply 'Googling' insurance companies with the added hassle of the aforementioned 'bombardment'
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Review by Linda C5 years ago
My current homeowners insurance had raised my rates substantially during the past 2 years and I wanted to see if I could get a better rate. I searched for "homeowner's insurance" and HomeInsurance.com appealed to me, as they had several companies listed that I was familiar with. I filled out a couple of questions and a representative called me within a couple of minutes. He took some additional information and I was transferred to a representative who was very familiar with the state I live in (AZ). Fanny was so helpful, gathering additional information and spoke to me about bundling my car insurance with the home policy. Long story short, I will now save over $600 a year on my homeowners policy and about $40 a month on my car insurance, with all the same coverage I had before. Thanks so much HomeInsurance.com, for your positive attitude, and a quick resolution to my dilemma.
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Review by Tina Weikel Maddalena5 years ago
I worked with Dustin Miller at homeinsurance.com. He was very friendly and was able to lower my monthly home insurance payments by roughly $75 and my car insurance by $30. The process did take almost 2 hours on the phone but the savings will be worth it. Dustin answered any questions I had during the process regardless of how basic they might have been. I would recommend this company, and specifically Mr. Miller, to family and friends.
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Review by Ward Senn5 years ago
Ken did an excellent job of walking me thru my questions & concerns. A great personality, along with product knowledge, presented in an easy style, is hard to beat. A+ Ken... a wonderful overall experience.
Conformation #: 15633288.
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Review by ron.davis5 years ago
Outstanding ,knowledge, personality and service.
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Review by Michael5 years ago
Rare today to find such a professional, respectful and knowledgeable agent who gives time and dedication to his clients. He was patient, honest and forthcoming with answers and his extensive knowledge about his business. He kept me engaged and his first goal was to get me what I asked for. He did. The policies that he worked on for me were exactly what I wanted and more importantly what I needed.
David was diligent in his work and research to find me the very best coverage at the prices I hoped for.
He is to be commended for his excellent customer service skills. I wish him continued success.
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Review by Anibal Uribe5 years ago
Excellent no high pressure service. Helped me save more that I imagined to be saving. Most important, broke it down to plain English for me.
Thank You Guys!
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Review by Alvin5 years ago
About 1 hour 30 minutes phone call, Tina, the insurance broker, was very patient and professional in getting all the possible discount - asking if my house was near a fire hydrant, and etc. She managed to find me a much better deal on home and auto insurance.
However, I have yet to see the documentation of the policy send to my email or any such confirmation.
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Review by John Newman5 years ago
Our representative was great. Not only did he make recommendations that I had not thought of, but showed initiative and concern for our questions and provided accurate and informative answers. I would recommend this company and representative to anyone who needs an accurate and pleasant experience.
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Review by Brian5 years ago
Just that a great experience
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Review by DK5 years ago
I was treated fairly, with respect, and John was helpful in reviewing all information. Overall it was a very positive experience, saving me a ton of money.
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Review by Vicki Levesque5 years ago
I worked with Malik and he was very helpful and listened to my issues and helped me get coverage that worked for me. I t was a pleasure to have him as my representative.
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Review by Mary Ellen Plemons5 years ago
The agent I talked with was very helpful. He explained the insurance polices to me. He help answer all of my questions.
