I buy black modern crystal chandelier, was extremely fast delivery, 10 days to London, the box packed well, I open and close , Cos will take it to 🇱🇹 Lithuania, so really don’t know how it works, but looks exactly like in the pics, really beautiful black glass chandelier, nothing broken
By accident I buy 120V, but in Europe 220V, so sales notice that,they ask are you sure in uk 🇬🇧 120V? Thanks god they notice, so they were happy to change Voltage, can’t wait to see how it looks on the ceilings
Review by Kathirine4 months ago
We received two pendant lights from this company. When we tried to hang them they wouldn't hang level, no matter what we tried. I contacted the company and they came up with every excuse including the boss couldn't speak to me as he/she was very jetlagged. I have sent email after email. They insist that I have to pay the shipping fee and a 10% restocking fee even though my lights are faulty and it's no fault of mine. I would 100% not use this company.
Review by Janellie4 months ago
Do not buy from this company. I BouGHT A FLASH LIGHT paid over £70 and the product is so bad that i will not be using the lamp.Poor plastic finish, looks cheap...not worth it even £10.when i told them i aould like to return the product they asked me to pay £75 for the return service !Very unprofessional service, not helpful at all.
Review by Jheadley5 months ago
I bought the crystal ball pendant light and it is beautiful! It was much cheaper and had more lights than similar lights. Customer service was extremely responsive when we could not get the remote control to work.
I will definitely look here for my next light purchase.
Review by Constantin5 months ago
My light from home lava arrived today and it looked really good on the internet, on closer inspection the panels dont fit and it looks like something from poundland. Ive emailed for a refund and address and they aren't playing ball their are making things extremely difficult to send the item back. PLEASE DO NOT BUY FROM THIS COMPANY THEY ARE OUT OF ORDER! Not worth 1 star i would of put 0 if i could. Spend your hard earned cash elsewhere folks!!!!
Review by Toj Manigat6 months ago
Sold me a light fixture that does not meet United States National Electrical Code. Made it extremely difficult to return. Also the return itself is very expensive because company is based in China. I returned anyway on principal. Now they are claiming that the light fixture has been scratched and refusing to reimburse me my money. I WOULD NOT DO BUSINESS WITH THIS COMPANY - YOU HAVE BEEN WARNED.
Review by CMarytayl6 months ago
Nice lighting fixture!
Very good comunication! Easy payment! Great custumer service! The product arrived very quickly!
Review by Borderlinx6 months ago
Be very cautious with HomeLava! I bought 2 ceiling lights, arrived quickly but shockingly poor quality products, Unfinished, nothing like the nice pictures on their website! I have been trying to return the lights for weeks, HomeLava does everything to prevent that. Finally agreed to refund for one of the lights but not refunded yet. For the second light they ask me to send to China plus 10% restocking fee the total cost is more then the light! Their products are very expensive for the quality you get!
I have bought many lights online,as our house was under complete renovation, HomeLava are by far the worst quality and customer service.
Review by Randijo7 months ago
I was so attracted by their chandelier that I had to say it was so lovely and all my families and I like it from our hearts. A few strands of crystals were found missing at first, but replacement were sent as soon as we contacted their customer representative. Fantastic service!
Review by RachelSutherland Derrow7 months ago
Bad Quality and even worse customer service. Items did not work. In this case it was a ceiling light (flower) did not light up after installation. Packages were missing instructions and customer service does not respond to attempts to contact.
Review by Gcut Yelk8 months ago
Très déçu. Lampe arrivée en mauvaise au niveau des soudures et filetage abîmés. Obligé de faire réparer la lampe neuve. Pas de remboursement car j'ai refusé de payer les frais de retour qui était de 52 euros !!!!! Lampes achetées 139 euros, qui valait 20 tellement la qualité est médiocre. Réfléchissez bien avant de commander, les frais de retour sont chère vers la Chine.
Review by Meleika9 months ago
Great items, matches my bathroom perfectly!
Review by SootheLife Quieros9 months ago
This company was recommended by one of my colleagues, and I have recommended it to my friends around me.
Review by Dalan9 months ago
No delivery problems,the chandelier is beautiful, recommend to order from this seller.
Review by Bafford10 months ago
In the beginning, I was a bit concerned about the products, but when I received the lamps and assembled them, they look gorgeous and exactly like the pictures on the website.
The services of HOMELAVA was excellent. They responded to my request and emails swiftly.
Review by Dayen10 months ago
Schönes Motiv, leicht anzubringen, sieht gut aus
Review by Joliza10 months ago
Die Lampe wirkt sehr schön und edel, bringt eine schöne Ausleuchtung.
Review by Eleisha10 months ago
The only reason I put 1 star is because there is no option to mark 0 stars. Awful
Company, awful customer service. The product does not work and this people keeps playing around With my time... asking for photos and videos of the product conected so they can see the stupid lamp does not work. DONT BUY FROM THEM! You will regret it... Home Lava sucks... They are not even In the US, they are located in China and if you have to return the product YOU as a customer pay the shipping costs to CHINA.
Review by Hirbod Midthassel11 months ago
Great price for a really nice looking light. Very happy with this purchase.
Review by Sassci Clausing11 months ago
Bought 2 for my bedroom, well made and rich looking, and had to come back for one more! Great deal!
Review by Osaghae1 year ago
I am so impressed by HOMELAVA, The chandelier quality is exceptional, and the design is sturdy.
Review by Amox1 year ago
Appreciate the service overall.
Review by Bafford1 year ago
Homelava is the worst. One light I ordered wouldn't even fit together but they wouldn't help in any way. After many emails over many months they wouldn't even give me a return shipping address, even for me to pay the return shipping. The other, with an LED included, lasted about 4 months and now it's garbage. I will continue to spread the word about how terrible this company is. What a frustrating waste of money.
Review by JohnyKx1 year ago
Excellent design and superior service.The design options, pricing and process was smooth and efficient.