HomeExchange.com Reviews

I have received prompt and efficient help.

My overall experience with Home Exchange has been very positive but since the pandemic, they have surpassed themselves. Their customer service is excellent and the range of properties is very wide and appeals to all point levels. Five stars and two thumbs up.

Reliable apartment exchange platform, I have experienced connection with great people, the helpers are very effective in solving problems

Due to Covid 19 two of our exchanges got cancelled, one reciprocal, one with GP. Home Exchange gave us our GP back without any hassle! Also our GP exchange this summer got cancelled due to Covid 19, luckily we found an alternative but were missing some GP to finalise the exchange. Home Exchange was so kind to offer us the missing GP so we could finalise the exchange. We are so happy to be able to travel this summer! thank you very much Home Exchange!!

For one full year we had the chance to open our place to wonderful travellers from different countries and in turn we have stayed at fantastic places. Great feeling at each exchanges! We are looking forward to continue being part of this great family and travel again when the world health situation gets better.
Homeexchange has demonstrated a fantastic support during this odd time. The whole team is responsive, friendly and super comprehensive.
Thank you so much for everything and looking forward to a great "re-start"!
Sandrine

I am relatively new to exchanging homes and I am thoroughly happy and impressed with HomeExchange company. They are responsive, helpful and well organized. The whole experience from exchanges to the customer service is great!

I have been a member of HomeExchange for over 5 years. I have successfully exchanged with over 40+ homes and have made friends from around the world. At first I was a bit nervous about the changes with the merge but now I believe it provides more opportunities. HomeExchange is an affordable way to see the world, live like a local and meet wonderful people.

8 years with homeexchange.com says it all and now with an enlarged, enhanced database of exchangers. Once the gremlins and shortcomings of the new website are resolved it will be back to 5+ stars.

I have been a member of Home Exchange since 2014, and can honestly say that it has changed our lives....for the better! I was concerned about the amalgamation with Guest to Guest, and initially found the new website more complicated to use. However I have now discovered several advantages, including the points system and the increased number of possible exchanges.
I will look forward to continuing my membership and enjoying many more successful exchanges.

Homeexchange.com offers a well organized opportunity to share homes with vetted people around the world. New features such as alerts when your home is added to a list of favorites encourages new contacts. Frequent communications about listings corresponding to preferred destinations is also helpful. Photos, home and location descriptions and guest reviews make it easy to choose the perfect home. I have had only positive experiences using homeexchange.com.

We have made many successful exchanges through homeexchange.com and always felt well supported by the homeexchange team.

We love HomeExchange.com! It is our preferred way of traveling. We have over 18 exchanges in five years and have never had less than an exceptional experience with the exchanges or with the professionals working at HomeExchange.com. We have made friends with several of our exchange partners and have kept in contact over the years.

Ever since the beginning, we have been able to get the support we need from HomeExchange for any questions we have had. During the recent merger in early 2019, it was slower to get responses to questions on the new website, but we ultimately did get answers to our questions and HomeExchange was very apologetic of the issues and the timeliness of response. These are issues that commonly occur with any business when websites are changed and mergers occur. HomeExchange.com was very transparent with members to explain the process and issues as they were occurring.

As we got to know the new website, we have come to appreciate the significant improvements. The GuestPoints provide us with a lot more flexibility in accepting guests for shorter and longer term visits and also provides us many more options for our travel plans that we did not have with the Balloon. The calendar is a great feature and helps us keep our guest plans visible so we don't make inadvertent scheduling errors and helps significantly reduce requests with date conflicts. The merger also opened up our travel opportunities to an even much bigger market, although it was huge before.

We are confident that we will being a member for life. Thanks for providing a great travel website for such a low price. What an amazing value!

Love home exchange. Joined when it was Guest to guest. Great concept, people are friendly and respectful and we look forward to more exchanges at Xmas. Great to get points to start off with (for sign up etc) without even hosting. Keep up the great work!

Easy to use and wonderful homes available.

We have been doing home exchanges with this company since 1991 and it has gotten easier with time. We have had no issues, only a couple of questions which were answered quickly.

This is an outstanding organization. We are thrilled to be a part of it and to enjoy international exchanges. Highly recommended.

The easiest to use and most comprehensive home exchange platform.
Great listing format with unrestricted descriptions in each category. I especially like the section where the exchange party describes themselves--much more space allowed for that than in other platforms.

I have made 6 exchanges. All have been problem-free. Better yet, HomeExchange has opened me to visiting places that I might not otherwise have visited... it introduces an element of spontaneity into vacation planning!

Excellent site. Fantastic communication.

We are very pleased with HomeExchange. The web site is good as is the selection of houses.

Really simple , exciting and helpful! Perfect for traveling people?Sharing ..to live better our wonderful world!

you're still doing a great job!

HomeExchange.com is a great platform for doing just that, exchanging homes with like minded people. If members take time to write up their profile and home description, take good photos, you can really get a feel for their home and environs. A great way to travel and have a "home" base.

We have done many home exchanges with this company and each has been fantastic. Highly recommended!

Good way to have a cheap holiday and see a family home.