HomeExchange.com Reviews

I had a question about Facebook posts and had a fabulous customer service experience with Chad. He continued to answer my questions in detail and didn't quite until he knew I was satisfied with the answer.

dependable and good

Great site - easy to use and very effective.

We just completed our first year with Home Exchange and enjoyed many fabulous exchanges, including 6 weeks in France this past summer. Looking forward to many more!

Love you guys !!!!!!

I enjoy using the site

While the process is fairly straight forward, we actually get very few inquiries that fit our clearly stated parameters. We are in a highly desirable location and field endless requests for stays we say up front that we cannot accommodate and I tire of answering them - yet it we don't we are dinged as non responsive. Most offers for exchanges are from much less desirable properties than our own. Had I known the subscription was up for renewal I would have cancelled before hand.

We've only ever had brilliant experiences with home exchange.com, in so many parts of the world. A place to stay becomes a fantastic local adventure, and in some cases, we've made exchanger-friends for life. Couldn't recommend more highly.

Site works really well, with tons of home exchange partners.

My family and I have committed to 6 home exchanges of which we have done 2 and have received 3. They have all been fantastic experiences and I would highly recommend this as a way of traveling, one for the obvious reason of no accommodation expense but more importantly for the unexpected beautiful connection you make with the people you exchange with . When you are a guest in someone's home you feel very welcome into that country and always receive a much more authentic travel experience than staying in a hotel .

I like Home exchange.

I have only had the best experiences with Home Exchange and have met lovely people, all of whom have respected my place and some of whom have subsequently become my friends. Thankyou.

A great way of enjoying holidays in parts of the world where you have a friendly local to guide and help you.

After one exchange last year (South of France), and another scheduled in USA in March-April '17, we find this to be the BEST way to travel!

We have been members for many years and have had a lot of very good experiences. However, we do tend to choose experienced exchangers and are now very careful to limit the number of people who come to our home as we have previously found requests that appear to be for two exchangers in fact mean many more people want to use the house. We also avoid people who appear to be less flexible and specify they want like for like, as we don't think that is quite the spirit of exchanging. The company facilitates the exchanges, but the effort is all in the hands of individual members, which is the only way this kind of activity works well.

fantastic way of vacationing!!! never going back :)

Home Exchange has changed travel for our family. I highly recommend home exchange and now that we are retired we are doing 5 to 6 exchanges a year.We are going to places that we never would have without Home Exchange.
it is awesome.

I joined HomeExchange.com just over a year ago and have been pleased with the number of members, but I find the website unnecessarily over-complicated. It can be difficult to grasp the key features of a member's listing at one glance - there are too many elements of each listing that have to be searched out. I also find it complicated to update my own listing as not all elements of it are available in the "edit listing" section - eg: one has to go into "edit profile" to change that. I would find it easier if one click accessed the whole listing. However, I have arranged some successful exchanges and am generally satisfied with HomeExchange.com

I just started with Home Exchange and it seems like a good, reputable website, but there are a few things that would make finding an exchange partner much easier:
1. Have the listing number right on the thumbnail of the listing so you can cross-reference which listings you've already viewed, contacted, etc. more easily.
2. Have a place on each listing's thumbnail to show whether or not you've already contacted them.
3. Allow a search for only those who are open to any destination at anytime. Currently you can find those who've clicked any destination, but you have to open each listing to see their date preferences. VERY time consuming.
4. The "favorite" button seems inconsistent. If you click it while you're in the listing, it doesn't stay clicked once you exit the listing. If you click the drop-down "favorite" box on the thumbnail, it does not enable the red heart on the listing, so you have to click that as well. That's 3 clicks to trigger a favorite.

Excellent service, easy to use and convinience. I got the first home exchange offer just couple of days after registering. Easy to use website and convinient to communicate with other home owners.

The idea of home exchange is excellent, but the website is still a little difficult to navigate and have seamless correspondence with other home owners. It takes some trial and error.

Excellent – no reservations, I would recommend this company to anyone.

Having now completed over 25 exchanges we certainly feel Home Exchange has changed our lives in ways we never thought possible. This fabulous concept of exchanging homes is an amazing opportunity to experience the finest of homes & areas and meet people who become lifelong friends. The saying ‘live like a local’ is so apt and something we as a family of 2 adults and 2 teenage kids feel suits our holiday experiences and requirements. If you can get over the fact that you will have 'respectful like-minded strangers' staying in your home, using your facilities and sleeping in your bed then you & your family will benefit from holidays that you could only ever dream about, had you won the lottery! Home Exchange delivers.... that’s the hard facts. The live chat support systems on their webs-site is a God send when the kids are in bed and you need need some help & support. The website is easy to use and has an excellent selection of homes available for you to choose from. I promise you there’s nothing more exciting than receiving a reply saying ‘yes we’d love to swap with you’ from somewhere you have always wanted to visit…! Go ahead try Home Exchange and may all your holiday dreams come true like ours – Bon Vacances …. Donna and Jay – West coast of France.

Home-exchanging offers you an excellent way of vacationing cost-effective. It opens up new avenues to really get to know other countries, cultures, people. It brings distant locations within reach of the regular traveller. I can recoomend anyone to use Homeexchange.com to broaden their horizons. The support form Homeexchange is practical and effective.

I made a small mistake when i made a listing in the homexchange system: I payed for an empty listing instead of the one I filled in. I contacted support in the hope that they could change it easily, but with no reply, not even after a reminder.

When my €35 payment for the empty listing expired after 3 months, the system sent me reminders that my listing was about to expire. Nevertheless they took another €35 from my account when the listing expired.

I can absolutely not recommend this site!

Update sep. 2013: Homeexchance contacted me some time ago and returned the amount and gave me a free 1 year membership. Changed from one to 3 stars accordingly.