HomeExchange.com Reviews

This is an outstanding organization. We are thrilled to be a part of it and to enjoy international exchanges. Highly recommended.

The easiest to use and most comprehensive home exchange platform.
Great listing format with unrestricted descriptions in each category. I especially like the section where the exchange party describes themselves--much more space allowed for that than in other platforms.

I have made 6 exchanges. All have been problem-free. Better yet, HomeExchange has opened me to visiting places that I might not otherwise have visited... it introduces an element of spontaneity into vacation planning!

Homeexchange is an excellent new way to travel and meet people. We have done a lot of exchanges and all but one were wonderful experiences

Excellent site. Fantastic communication.

The confirmation process has to be done twice - and it is not clear that you have to do it that way. The home we are staying at sent the confirmation and on my end it said they still had to review it. I asked them to do it again and it went through. This happens each time.
Also, you need to give out a balloon every year we sign up and pay $150. This fosters more exchange, more reviews and more options.

We are very pleased with HomeExchange. The web site is good as is the selection of houses.

Really simple , exciting and helpful! Perfect for traveling people?Sharing ..to live better our wonderful world!

I have totally enjoyed this website. Its easy to navigate. Initially I was disappointed at trying to find someone who wanted my home, who had a home somewhere I wanted to go, and at the right dates I wanted theirs. Then I started collecting balloons, or credits for my home and exchanging them for where I want to go. It has been excellent. The families who exchanged have taken great care of my home, and been appreciative. I often give the the option of paying a cleaning lady when they leave and most seem to like that idea, although my cleaning lady says they have left the place immaculate. I have found it easier to go where I want to go with the balloon credit program. We are off the to beach in November, then the south coast of England in the spring on exchanges. Loving this program now!

you're still doing a great job!

HomeExchange.com is a great platform for doing just that, exchanging homes with like minded people. If members take time to write up their profile and home description, take good photos, you can really get a feel for their home and environs. A great way to travel and have a "home" base.

We have done many home exchanges with this company and each has been fantastic. Highly recommended!

Great service. The site could be improved a bit, especially the mail interface, but still the best home exchange service out there.

We are having some very good experiences. Great site with lots of variety. We love doing exchanges!

It would be helpful to be able to list the actual dates we are available for exchanges very clearly over in Preferred Exchanges or on the profile, or the top of the listing- somewhere so that people see the times you can do exchanges quickly/easily.

I say this because we might be keen on a property, then find out at the very bottom of their listing hidden somewhere that they cannot exchange during the time we want. People are not naturally good at spelling these things out, typically. A clearer place to put something like "General dates that our property is available" would save a lot of time and cut down on many wasted emails/mismatches. I am sure that people will still take a shot at an exchange they really want, but this feature could be quite helpful.

There used to be an exchange agreement form/document that set forth parameters for an exchange. We can't seem to find this anymore. We just arranged an exchange and we need that document. It used to be in the exchange confirmation inbox. (We will ask someone in LiveChat, but we want you to know that we cannot find it.)

That LiveChat chat box that pops up every time we log in, and multiple times while we are in Home Exchange is VERY annoying. Most adults know how to find a "help" tab or a "chat" tab if they need to contact someone. The chat itself can be very helpful, but it does not need to pop up every two minutes. (We are MAC users.) Seriously, please stop this.

Under "Vacation Type" in our profile, we really like a beach vacation- it is number one. The only real beach option says "family fun"- and we don't want to exchange with families. Our place is not suitable for children. You have "mountains and snow" so maybe add "beach and water" or something like that to this section. I know there is an "off the beaten path" but we don't always go to beaches that are off the beaten path.

I think that people should be required to provide a photo and a bio. Not sure how you could police that, but there are some profiles that we think might not be legit.

Would rather see the number of people visiting our listing rather than a bar graph.

These are just a few suggestions. All in all, a great idea, a brilliant service. Thank you!

Good way to have a cheap holiday and see a family home.

What a perfect experience.

Just find most people don't respond or dates never work or they wait until the last minute to ask for availability. Feels like a waste of money.

Never able to complete an exchange. Incorrectly charged for a second year

We have really enjoyed and benefited from belonging to this program. Went to Spain and Portugal in 2017. Exchanged houses and cars, no problem. We have added a lot of travel while saving money. Thanks HomeExchange.Com.

We had over 25 exchanges with wonderful people all over the world. It can't be better

I love HomeExchange! A trusted source for me and my family.

Great Experience. we have had one great exchange and are now arranging another. Highly recommend as an alternative way to book accommodation.

We very much enjoy the experiences and service of Homeexchange.

Homeexchange is a great company.
The listings are very clear. You get a good idea of the houses and the families you are going to exchange with.
They cleverly encourage homeexchangers to have good relations with useful tips and display of reponse rates.

Great idea and well executed. Quite a large HE community that is being built giving all members a variety of exchange options. Well done!
The only thing I would add is, the interaction and functionality of the website needs to be always improving. You already receive a substantial amount of feedback from HE members on Facebook regarding this topic. Some of those suggestions are definitely worth implementing.

Cheers,