We collate all the best reviews from around the Internet so you can view them in one place
Review by Nayara Negrelli4 years ago
Buying house was definitely one my biggest dreams, but to me a far away dream that wouldn't be possible for a long time...I was always so scared about the whole process as everyone I know would always tell me how much paperwork and everything else involved in the home buying process. Luckily I met Debora Kerr (Senior Loan officer) and that was the key to my home buying experience! Debora was 100% involved and always available to answer all my questions, when I first called her she made sure to give all the right instructions to getting myself ready to buy my home. After I found the house I wanted we were able to close within less then 45 days due to Debora's efficiency in structuring my loan, making sure nothing would be missing so we wouldn't have any delays. Debora is not only dedicated to her clients but she is also very educated on her field of work. I am forever grateful and appreciative for all your help Debora! You are the BEST!
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Review by James Cicero4 years ago
my agent went out of her way to insure i got the best mortgage for my needs.. she was polite, friendly and knowledgeable. always ready to answer any questions i might have.
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Review by Hope Horner4 years ago
Prospect Mortgage is top notch. My loan agents James Rothschild and Steve Matsua were fantastic to work with. They were friendly, professional and made the whole process stress-free. When the sale of my home dragged on (I needed to sell my current home to purchase my new home) they were very patient, responsive and accommodating. Communication is great, they have an easy online process and great rates. Highly recommend!
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Review by Victor Cornelio4 years ago
Our Loan Officer Rachna Kahna was Awesome. We were so nervous about this whole transaction last time we went through this process was 16 yrs ago when we bought our last house.
From the very beginning she made us feel great after the first 5 minutes of speaking with her We felt a good vibe about her. 95% of the time she would answer her phone and when she didn't she will call us back right away. Texting works great with her too that's is right away.
She has so much knowledge of the mortgage industry. There were no questions that went unanswered through out the whole process.
Her pricing was not only competitive it's actually beat Quicken Loans.
Thank you Rachna. You are AWESOME !
Victor & Josie Cornelio.
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Review by Lisa4 years ago
Both Christian and Rina at Prospect Mortgage were beyond fantastic. From the very beginning They treated me as a person and not " just a number". I was not that "easy slam dunk case". I had flaws on my credit report and there were some questionable issues. Prospect Mortgage were the first ones who even cared enough to ask me what my circumstances were that caused these red flags, and not just assume from the get go, that I was a "waste of time" due to some issues that kept me from receiving a pre-approval from another mortgage company. Even after I received a pre approval, Prospect Mortgage was working with me as I was getting all the paperwork needed. During that time, there would be issues that came up where Rina would need either more explanation or more information. A few of those times I was getting very nervous especially as my closing date was getting closer and closer, and to me, it looked as if something was going to either delay the process or possibly cancel the approval. Rina seemed as if she felt my feelings and nervousness and always put herself in my shoes and made me feel confident that things would go as planned. You see, My life took a 180 degree turn a few years back and I made the decision a year ago to get out of that bad situation, leave home taking absolutely nothing with me except the clothes on my back, and start over on my own. During that year as I began "my new life", one of my goals was to completely take 100% control of my credit and forever keep it as ONLY my responsibility. I was able to not only have almost perfect credit in that 12 month period, I was also able to save enough money for a down payment on my new home. Until Prospect Mortgage, no other mortgage company even asked me, what was clear as day, " How, why, and what" caused such a positive difference in my credit history and my credit score within the last 12 months. I could never thank Christian, Rina and everyone behind the scenes at Prospect Mortgage enough for "not being like everyone else" by giving me the respect to at least look, see, ask and CARE!!!! Thank you again Prospect Mortgage!! I will continually make sure that I promote your company and refer anyone I know who may be now or in the future looking for a home mortgage!!
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Review by Alison Grey4 years ago
From the start of our home search Damien Todd has been nothing but professional and straightforward with us. This was our first home purchase so we had some set backs but that didn't deter Damien from helping us and Erin Todd from pointing us in the right direction to help us become pre approved. Going forward I was very unsure and we even at one point backed out of a home. Once we made a decision and found the one it was smooth sailing. The communication between them and us was awesome. It was always made clear what was needed from all party's to get us to closing. I can not thank there team enough for all that they did for us.
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Review by Jennifer shapiro4 years ago
Joe Manglardi was instrumental in helping us achieve our goal to have a home in Florida. He took the time, answered all our questions and was always available when we needed him. He took us from start to finish. We were cleared to close in 3 weeks. Thank you Joe for helping to make our dream come true
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Review by Max Ardes Morvan4 years ago
I have never seen a loan Officer like Vince Petrolle. I have no word to describe how awesome he is. I have never thought in becoming homeowner in this country.
VINCE PETROLLE you make me see life another way ... thank you so much for helping me.... you are simply awesome, extraordinary, and genial.
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Review by Edgar Rivera4 years ago
I really like their service! Working with Eddie was a great experience. Never felt so comfortable with someone handling important documents. I appreciate all your help Eddie!
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Review by Steve Katz4 years ago
Bruce and his staff made the experience of refinancing my home mortgage a total success. They were always available to address my questions and concerns.
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Review by Kyle4 years ago
My situation I feel was very unique, I was purchasing my first owner occupied income property and to me was a major deal. While the deal was being put together before we even started my loan agents set me up immediately with the documentation needed to submit an offer immediately. Throughout the process both of the gentlemen were in constant contact with me letting me know where everything was in terms of processing, and if I felt i had not heard anything I called and they always had information for me. With my particular deal there were some snags along the way which are to be expected however, my agents were exactly that, agents. The main agents working with me "Chris" was spectacular and I feel he literally fought to the max for me and my deal. I Highly recommend Prospect Mortgage to friends, family, and anyone who asks me where to find a great lender. Thank you for all of the work that was put into my deal. This review ended up being 7 months after my deal closed by I feel this job was so well done I must follow up.
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Review by Javier Coll4 years ago
The prospect Mortgage team did an outstanding job. They dealt with a great deal of professionalism with the bureaucracy imposed by the underwriter.
Great Job!!!
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Review by Salty Salzman4 years ago
Working with this company was a pleasure in every aspect. This was our first home purchase and Tanya made it feel like it was a seamless and such an easy transaction.
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Review by Devin Lockhart4 years ago
Alma Pulido made everything seem so easy! We did run into a few "snags" (nothing on her end) and she was able to assist in working through them. I believe she made the process a lot less stressful by being there to answer questions and with her quick responses. THANK YOU!
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Review by james and lorraine clark4 years ago
Our loan officer Yolanda Foster worked tirelessly to accomplish our conventional loan. She explained the documents and various loan rates fully and accurately. I highly recommend Prospect Mortgage and will use them exclusively for my real estate needs.....James and Lorraine Clark
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Review by Emil Euaparadorn4 years ago
Anthony was absolutely amazing. He was always there for me. He got back to regardless if he was on vacation or not. He pushed forward when others were being lackadaisical, and always kept me in the loop.
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Review by Nancy Chavez4 years ago
It is amazing how she works and understands the loan applicant, that she makes all the process so easy and understandable and the most important, she makes it a success!!!
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Review by Karen Winkler Moon4 years ago
Always available and so helpful going thru the hard and scary parts of getting the loan! Also helpful in sending links to get settled in our new home!
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Review by Alfredo Jimenez4 years ago
Always Closing, No Ego, Knowledgeable, Great Customer Service, Always A Pleasure To Work With. First Lender On Speed Dial. Thumbs Up Prospect!
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Review by Tammy Cottrell4 years ago
Another Smooth Transaction from start to finish with Rich Daesener. Rich and his team at Prospect Mortgage did a fantastic job helping my buyers with their mortgage loan. He is extremely knowledgeable and his customer service is impeccable. All of my buyers are very satisfied when using Prospect Mortgage.
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Review by Nimesha Virani4 years ago
We loved working with them. Our agent made us feel very comfortable and went out of his way for us. We were very nervous and he made this process as smooth as possible for us. This is an amazing bank.
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Review by Edralin Blancas Jr & Alma Verbo Blancas4 years ago
David Krolikowski is very cooperative & trustworthy. He always keep us updated besides of his busy schedules. He really did an excellent job in order for us to sell our old house & to buy our dream house.
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Review by Maria Zuniga4 years ago
Buying a home is a very big challenge and what will help the most is having a lmortgage loan officer that will help and guide you thru the process.
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Review by Ivan4 years ago
Peter Traum and his team are very efficient handling every aspect of the loan process. Second time working with them and I'm very satisfied
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Review by Jan Vail4 years ago
My experience was excellent. No stress, professional and great communication.