We collate all the best reviews from around the Internet so you can view them in one place
Review by Laura Phillips1 year ago
Waste of money because they don’t glow in the dark! Refund offer but not worth it by the time I pay return postage.
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Review by Jasmine Gomez1 year ago
Streamless ordering and interaction with staff.
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Review by Lynn Aldridge1 year ago
Great fit pit longer than than picture to be honest but other than that ok
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Review by Deborah1 year ago
Excellent choice of outfits
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Review by Siaan Thompson1 year ago
Very impressed with the look and most of all very comfortable.
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Review by Jo Summers1 year ago
If I could leave a 0 score, I would. Really pricey costume not fit for purpose as all glued inside, first the shop assistant argued that I couldn't have a refund - err, no! Then she gave me the refund, I took back a tie too (a second part of the costume) which was wonky but they refused the refund and gave me a grubby looking credit note with 3 months to use it so not worth it. Clearly they have no idea of customer service and even the shop assistant admitted the policy is unambiguous, also the supervisor refused to see me - how childish is that. Says it all really. If you can shop elsewhere or online, do it and avoid this place like the plague. Oh and the prices online are not the same as in the shop. You have been warned!!
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Review by Rupert Diggins2 years ago
Delivery Did Not Arrive in Time Stated
Ordered a costume 9 days ago on 5-7 working days delivery.
Chased up after day 9 days and they have been having issues with their supplier so cannot make the delivery in time.
Admittedly agreed to refund monies but poor service as now scrambling around to find a new costume.
A lack of communication when they knew there were problems is my complaint. No compensation offered for the inconvenience not that I asked as not that kind of person !
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Review by Katrina Lee2 years ago
Great service!
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Review by Chris from poole2 years ago
I reciently purchased online 2 pride flags, but was then contacted by the team to let me know that they were out of stock. However they did suggest that they had a cape but it was slightly damaged. When i explianed that i was going to cut it up to make a pair of shorts for the pride event my husband was going to attend so it was not a problem. The girls were very helpful and the money was refunded promtly. Thanks girls for saving the day.
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Review by stephen sheehan2 years ago
Excellent service highly recommend it.
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Review by Barbara Cowley2 years ago
Great service
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Review by A Jordaan2 years ago
Quick response and delivery. Happy to recommend.
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Review by Emma Cornish2 years ago
Great product, very fast delivery.
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Review by Ella Nulty2 years ago
I was refused a refund in 2 stores for a faulty product. I found this very upsetting as I know that it’s within my rights to get a refund for a faulty product.
The product was leopard ears and a tail which had a hole in causing the stuffing to fall out. It was untouched, still in packaging, with receipt from only a couple of days ago.
I was accused of lying and made to feel really small.
Wouldn’t shop here again purely because of how horrible I was made to feel for no reason.
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Review by Mr Tim Cutts2 years ago
Item as described, delivered within time. Happy to deal with this company again
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Review by Yvonne Davies2 years ago
This police womens cosume is really good it's good matirial it's only one thing I found that was wrong is where the buttons came off it when I tried it on other than that it is a very good dressing up cosume and yes I do recomend this to a friend
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Review by Julia Whittle2 years ago
Managed to get a low stock item delivered almost immediately.... great customer service and amazing choice! Would definitely recommend
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Review by Graham Clark2 years ago
Arrived on time, just as described
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Review by Alex Adrain2 years ago
Paid for next day delivery and received my items 4 days letter...... Sent 2 x message through the website and got no reply. Shocking customer services.
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Review by Grant Hegley2 years ago
no problems whatsoever..
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Review by Marusa2 years ago
Good delivery service but the wig is not as it looks like on the site. Seems good quality, but much more yellow than platinum blond. Shame.
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Review by Customer2 years ago
All very good thanks
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Review by Estelle3 years ago
Prompt delivery just in time for my party
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Review by Ackd3 years ago
Faultless efficiency
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Review by FabiApple3 years ago
Easy to buy from Hollywood. Goods arrived by UPS so I was able to collect my parcel locally.
I had a problem with the order being damaged and incomplete but this was swiftly resolved with a phone call.
