terrible product i have purchase 17 pack of battery after i receive the battery it was light weight not even toy grade non of the batteries power my rc control then i send massage to return till now 5 days still waiting for label return live chat always off line my order R708365040
Review by Samiena2 months ago
i took a chance to buy from hollar i am surprise shipping very fast customer service super good and one item i didnt like.t they send me label return everything don fast my refund also i think best website ever i mate till now
Review by Demuyt3 months ago
I did not go through with my transaction since I tried to use PayPal and it would not let me use my PayPal balance or use my PayPal issued credit card. I don't want to use a regular card since I have not used them before and I don't trust easily. Plus the main thing I wanted started out with "4 left" and by the time I checked out, there were only 2 left. ( not a common item either).
Review by Unifex3 months ago
I just started using Hollar and I'm happy with the products, the prices, the relatively fast shipping. I am unhappy; however, with their website. I've had a lot of problems with their website and haven't been able to get a lot of help with that - seems to be more in blaming me mode. And, it could be me, except in this case my husband is a computer engineer and he assures me it is not anything with our system. Tonight I had to play with an order for two hours to get the promo code to work right as well as the link not being there for me to press to find out the terms of the promo code. Last week the link was there so I knew the terms of the promo code, but I still had to play with it for a long time to get the promo code to work the way the terms said it would. Tonight since the link for terms were not there and I didn't really know what I was up against, I started a chat but really felt like I wasn't being heard and was being discounted. I mean, if I tell the representative that the link was there for last week's order and I clicked on it and know where it is but it isn't there on this order attempt, sending me a picture of where it should be isn't helping me. I've already said I know where it shows up because it showed up in my last order. Then, tonight I had to add something that was in stock to my order several times before it went to my cart. I'm so frustrated with their website. As I said, I like their products, their prices, and their relatively fast delivery, but their website is so frustrating. If anyone else has had similar problems and found a work around for it, please let me know what helped you. Just so frustrated and don't want to be frustrated because their products, prices and relatively fast delivery make me want to keep shopping with this store but the website frustration is causing me to not want to get on their website any more to try to do that. Thank you.
Their response below makes me want to shop with them even less. I have read the information they referred me to. Referring me to it again does not address the problem of the link not always being there that gives the terms for each individual promo code even though I know where it should show up because it does show up sometimes. It does not address the fact that I had to put an item in my cart five times before it showed up - that doesn't have anything to do with a promo code. It does not address the fact that my husband is a computer engineer who helped me with this process and found it to be a problem with their website. Giving these customer blaming pat answers only keeps the problem from being fixed and makes me even more hesitant to want to tackle their website again.
Review by Mazze3 months ago
I love Hollar! I recommend it to people all the time and if they use Hollar, we both get a discount! I use it for a lot of things: birthday presents for my kid's friends, cleaning wipes for work, stocking stuffers.....but my favorite is for school supplies. Hollar has 99% of the items on the school supply list and while all my friends are spending upwards of $100 - I've spent $25. I have had issues where something I received was broken, but the customer service was great! The items was replaced or refunded with no issues. I've noticed the shipping time has been faster since I first started using this site. And I really do enjoy Hollar! Here is my link for a discount! www . hollar . com / share / 39a15b (just take out the spaces).
Review by Chyconsl3 months ago
I last emailed them all about why I kept getting an error message and could not get through. I also then wondered why I couldn't take my credit card information out. I looked at my bank account statement and it said I was charged $39.46. They told me that I need to update which wasn't the problem. When I went the app it shows that I didn't order anything and there's no recollection of any order history. The items are still in the shopping cart. I need to given my money back and cease charges for anything else because I tried to order again before I found this out. My credit card information needs to be out of the app like I asked so I can delete Hollar app. I will be contacting the BBB and the necessary authorties ASAP. I am very dissatisfied and thought this would be a a great asset since Wish app to me is out of the country and I wanted to support the USA. It's very sad 😢☹️ that we try to help our own and our own are the ones are being fraudulent.
Review by Jily3 months ago
I love buying from HOLLAR. Yeah, sure, I'm one of it's biggest fan. I love checking on what's new, discounts and dollar sales. However, I tried out its app for a five-dollar discount on my phone but it didn't go through and I got charged the regular price.
Other than that, I'm happy with Hollar.
I just want my five bucks discount.
Review by Yocali3 months ago
Could not complete the transaction but registered,They have no paypal option and HTTPS fails to work Could be a scam beware!.
Review by BadMoose Histor3 months ago
Been buying from Hollar for a couple of years now, and only had one item that didn't work. But I love the service, the delivery is always quick and excellent.
Review by Bitland4 months ago
Try to log in and I can't I'm trying to find out where my dog carrier is that I bought I can't get ahold of anybody at 10 a.m. you're still closed someone needs to get back to me before I cancel my order
Review by Roosterish4 months ago
Very cute selection of water bottles for my daughter. Price was good. Shipping took a little longer than I’d like but we like the item.
Review by Azlan4 months ago
Hi, I placed an order last week, I don't know when I will get them
Review by Shadooo4 months ago
I love hollar! You get many items for a low price and it gets shipped fast!! I always recommend them!!
Review by Jainisha Churchesfire5 months ago
I have order lip gloss that I thought was going to have some color to it. Instead I get LilaGrace shine bright lip gloss that should never be on the order list it sucks. I ordered 20 palette shimmery eyeshadow set I haven't received that yet and I ordered that in May. I tried to order a 12 pc Victoria Secret lip gloss set because I love sweet flavored lip gloss and my husband love when I wear it. When I place my order it states before I check out that I can only pick 1 so why does hollar order list has Victoria lip gloss full sets if I only get to pick 1. And that shimmer city lip gloss sucks to get some better lip gloss products you would keep me as a customer and get a greater review thank you..
Review by Jfriends6 months ago
Love shopping here! I loved the customer service too! Thank you! I shop here quite often.
Review by Bushpilot6 months ago
Use to love shopping with hollar. Until the products I bought on the regular started to be limited. I'm buying them through you because I couldn't find them anywhere else and now your gonna limit what I can buy. I'll shop where mom and dad don't get involved in my purchase and I can buy whatever I want or need. Very disappointed with your decision. Good bye
Review by ViperHuntz Kyneb8 months ago
I haven’t seen any more stupid company and than that before! I have tried to do bulk orders 4 or 5 times, And they mess it up every time they canceled my orders. So ridiculous
Review by Austeja9 months ago
Update 4/15 - I received very outstanding customer support and service from Hollar with regard to my dissatisfaction with a recent order that caused my original review. The representative was very understanding, accommodating, and offered as resolution to my issues that were more than fair and agreed to. Based on this positive interaction I will give the company the benefit of the doubt and order again. I am adjusting my rating from 2 stars to 4 stars.
I used to buy so much from Hollar. They had great items at deep discount prices. I just received an order today, the first I've placed since last summer. Wow, how things have changed. I thought I was getting some great deals but in in reality I got cheap crap at cheap prices. Some of it probably wasn't worth what i paid for it. If they last more than a couple of uses I'll be surprised. Bye bye Hollar. It good while it lasted.
Review by Adjowa10 months ago
We have been using Hollar for nearly two years now and have rarely had a problem. Honestly do not understand some of these reviews that are marked so low. We primarily use Hollar for household items and bath items. It's great and exactly what I expect for a deep discount store. Minimum order is $25.00 to get free shipping and sometimes we end up buying more than needed just to get to free shipping amount. We order from Hollar at least once or twice, sometimes three times a month. It's great and it's like having a discount store deliver to you. Best times to buy are back to school supplies, Christmas time for decor and gifts, and they usually have some good deals throughout the year. We will continue to be loyal customers of Holar!
Review by SandersRN Tamberlin10 months ago
Orders arrive on time. I recently had an order that was short one item. Customer service was excellent and shipped my missing item free of charge. I haven't had a bad experience with this company.
Review by Bhargab11 months ago
I have been using Hollar for over two years now, but just found Trust Pilot today and was shocked at the reviews for Hollar. I find it hard to believe so many people have had so many issues that I would question the legitimacy of some of these reviews or read carefully how customers have unreasonable expectations when purchasing from a discount on-line retailer.
We have had nothing but an excellent experience with Hollar and we typically place one or two orders a month as they will often have items of very good quality discounted tremendously. For example, an acrylic bathroom container would retail anywhere else for nearly $19 we got at hollar for only a couple of bucks. A great deal!
We mostly purchase household cleaners; plastic wrap, household supplies, small gifts, and other items throughout the year at huge savings.
I will admit a while back, packing of the boxes was poor and at times things were damaged, but customer service always replaced or provided a credit and they have worked hard to improve shipping which is 100X better now.
And, when we recently bought an item at one price, then saw it discounted further, we contact customer service and they credited us the difference for being a loyal customer. So they do care about their customers. We also always order $25 worth of stuff to avoid the shipping charge. This is tough sometimes as everything is only a few dollars.
I guess when you are shopping at what I call an online Dollar Store then set your expectations as such and you'll love Hollar!
We LOVE Hollar!
Review by Kimberleyjose11 months ago
I ordered a tempered glass protector for my iPhone 7plus and received a completely different size!!!
Review by Shaqeel Destovet11 months ago
I found this website about a year ago,they have the cutest things and odd things.Their stuffed animals are well made and adorable.Just got an orange holler box today with some Christmas treats in it,so excited.
Review by Lashaholic1 year ago
I placed my first order from Hollar in June and received my package just days later. My experience from start to finish was excellent - my daughter was super excited to get the items she ordered and I've never gotten so many things of good quality for under $27 :). We ordered a pineapple pillow, several summer balls, and a paint set.
Communication from the company was fast and to the point. Items arrived quicker than expected, and everything was in great order.
I see quite a few negative older reviews on this site for Hollar. I wonder whether the company has made recent changes to their process or if we - as consumers - are more likely to voice concerns than to review a positive experience. I'm trying to reverse the trend ;)
Review by Yassin1 year ago
Love Hollar,The items I bought always arrived fast,Keep up the good work