Hard to get hold of initially I was transferred several times
Review by Scp2 months ago
The service seemed ok, but can't rate them because did not need to use the cover.
Review by Luedora3 months ago
Review by Debroy Surlakar3 months ago
normal service, nothing special, run of the mill, been using you for years, no loyalty discounts!!!!!!!!!!!! never claimed, ever, poor for people who buy policies!!!!! contacted your customer people re-this issue, guess what nil-response
Review by Mazaraddi3 months ago
I recently had to speak to Holidayrisk regarding a problem with my insurance and the young gentleman was knowledgable and efficient and dealt with my query there and then and sent me a confirmation email even before we had finished saying goodbye
Review by Canberk Trepca3 months ago
Good but I asked for a copy of my policy still haven't received it asked for it a couple of weeks ago
Review by Karama3 months ago
good price thanks
Review by Carad Canko3 months ago
Review by Cungu3 months ago
Quick to respond to queries, but not made any claims
Review by LukeAG3 months ago
Very busy telephone and requested call back did not occur, but after a further call all was resolved.
Review by Norliana Sravanthi3 months ago
This is a continuation of a policy I have had for 2 years. A previous policy I had with another firm almost doubled in cost after i had reached 66. After much online research and filling in of the usual medical information (Myocardial Infarcation 2006) most were quite expensive for annual cover Europe. This one was cheaper...not the cheapest, but offered more cover, at a better rate than all of the others. A minimal cost increase to renew for the current year. Very simple and straightforward to renew.
Review by Vestala Grandersom3 months ago
They were really efficient and answered my message promptly by returning my call almost straight away. The person I spoke to Bobby was extremely helpful and very polite. After dealing with a few different companies about refunds etc due to COVID-19 this has been by far the best experience I have had.
Review by Antwam3 months ago
Excellent service problem sorted i would recommend them very helpful
Review by Syrill3 months ago
When I bought online wasn't made aware of the restriction on days, Contacted customer services and this was sorted. I had to pay extra . The customer advisor was very helpful and courteous.and more importantly the phone call was answered promptly.
Review by Abagail Eweiss4 months ago
Very easy to use online, happy with price, can’t say anything about claims as never had to make one.
Review by Qiongfang Kovvuri4 months ago
Much cheaper insurance to cover my existing medical conditions when compared to others I have used in past . Did not need to make a claim so cannot rate comment on this.
Review by CamilleJepperson4 months ago
They didnt answer the the phone. Said leave your phone number and they will ring back. Left two messages but still no phone back. I was not making a claim only asking for a refund of premium for cancelling my policy as my holiday has been cancelled by TUI and I will not be travelling to Tenerife so do not need travel insurance. If this is the treatment when NOT making a claim imagine the response if you were claiming!
Review by Aejas4 months ago
Good customer service, if a little expensive for some optional elements. This is in relation to purchase, have not made a claim.
Review by Gembem Derrow4 months ago
Was easy to purchase.
Review by Gentiu Salopal4 months ago
Staff have been very helpful on each occasion and because of our age and my husbands medical history they are very reasonable. I always recommend them.
Review by Niciesha Wilpert4 months ago
Prompt response to my enquiry for claim. A little uncertain as to how this may proceed as I am still awaiting news from Ryanair about refund/rebook. If you can offer any guidance it would be appreciated - Claim Number: AGS18782
Review by JitteryOwl Sehal4 months ago
easy to deal with and competitive
Review by KMcCMedai4 months ago
Fantastic service, very helpful staff, friendly
Review by Maijhoo4 months ago
Easy to read documents and easy to apply and pay for cover.
Review by Lerease4 months ago
easy to use site computer dinosaur completed in ten minutes
Our reviews are aggregated from multiple sources to give you the best overview about holidayrisk.com.
At Holidayrisk we have over 20 years experience in providing travel insurance and aim to provide our customers with quality cover and a fast and friendly service. Our Travel Insurance policies have been designed to meet individual needs. So wether you travel frequently and require Annual Multi Trip policy or once in a while and need a Single Trip policy, we've got you covered!