Pathetic, i received a coupon code and later these people started calling me, on which I told them I will come by some time they booked my appointment but rather started calling me again and again and as I was working I wasn't able to receive calls, later they messaged me on which I replied too that i am not coming, still they don't stopped calling me, one of the employee named PALLAVI started calling me every minute so i received the call and this lady asked me if I am coming or not and I said I have already told you I am not coming and I am not receiving your call means I am stuck somewhere, she just started using abusive language, and she don't stopped she used her language and ended the call, of course after such language and calls,
It turned off and I message her rudely on which again she just started using abusive languages. Being in the same field I know customer is the first preference, but unfortunately this lady dint had the ethics. Plz plz don't use this website because there call centre is not even working properly and they don't have professional employees in call center itself. Not recommended at all.
Review by Milap8 months ago
What a brilliant website! Such amazing deals and the customer service is absolutely top notch. I'd give it 6 stars out of 5 if I could. Highly recommended.
Review by TMan8 months ago
Do not use Holidayguru.ie
I have booked a 2 night stay in Vienna, the holiday is through Bargain Late Holidays via Holidayguru.ie
I haven't even been on my holiday and just booking has been difficult and stressful. Holidayguru do not seem to want to help and have ignored all attempts to contact them. The provider (Jetline/BargainLateHolidays) have attempted to force me to pay more for the holiday by telling me the dates and the hotel I booked were unavailable, but miraculously they became available when I insisted on a refund if I could not have the exact dates and hotel that I booked.
They also claimed they didn't have to refund me (they do, consumer rights!) so I told them that I wanted an email confirming that the holiday that I had booked was unavailable and that I would then simply do a charge back through my bank if they refused to refund me. As above, amazingly the deal I had initially booked became available again at this point.
They are very bad at sending any details re flights and itinerary (have not sent details as yet - still!) I am not convinced that they will and I will have to get my money back eventually anyway.
I would avoid HolidayGuru, BargainLateHolidays and Jetline Travel at all costs again. It's been a learning experience and I'll be telling everyone I know about this abysmal service.
Review by Dyveke1 year ago
Very impressive and helpful. Came back with options when we contacted them directly. Thank you
Review by Tedo1 year ago
Excellent! We are only home from an amazing holiday in New York for a bargain price thanks to holidayguru.ie. I have recommended them to all of my friends and family. Thank you Holidayguru.ie
Review by Fenne Antonella1 year ago
Had him recommend a holiday for us.great response and great holidays if you can be flexible with days.
Review by FifiZim1 year ago
I sent a email to which took two weeks for finally helping me. I asked for a budget holiday and found they gave me a really expensive one for me and my daughter.
Review by Gaho Dettleff1 year ago
Great advice on places to go and great value highlighted in the quotes.
Review by DMu1 year ago
Brilliant offers, Extremely Knowledgeable, Very responsive, Goes above and beyond to help .... just don't understand how the Guru makes any money out of it.
Review by Reee1 year ago
Excellent email updates on great travel offers. Very quick response rate when I asked for specific travel recommendations. Unfortunately, does not appear to be too familiar with solo travelers requirements.
Review by CazL Dinion1 year ago
Asked Holidayguru to source me a weekend away. Came back within a few hours with some great ideas. Love the app too.
Review by Morristhecat1 year ago
I haven't actually booked a holiday with Holidayguru but I did ask for a request based on a family of 4. I stipulated that I wasn't interested in the busier holiday resorts and that I was looking for something quieter. I got the answer promptly and was impressed but the destination she/he chose was Alcudia and that was exactly what I didn't want.
I think the website is excellent and very detailed. The way it liaises with Trip Advisor is also reassuring my only complaint about the holidays is that they are nearly all for one week and not more, on saying that I would use it and may even book through them this summer
Review by ASzelag1 year ago
Extremely helpful when booking my city break. Thanks so much!
Review by Regum NguyenThang1 year ago
Brilliant instantaneous holiday advice exactly fitting the criteria of my request and requirements, budget etc. I couldn't recommend holiday guru more highly. Many thanks
Review by Drewsie2 years ago
I asked for some holiday recommendations - highly recommend, came back promptly and honestly.
Review by Deathric Kakacek2 years ago
Always on the look out for the best deals and Holiday Guru is my No.1 stop for my holiday shop
Review by Masterdyep Mendillo2 years ago
Love the site & so helpful, submitted a query & they got back to me straight away with some holiday ideas. 5* all the way
Review by Adejoju2 years ago
Good service and good suggestions but slow response meant I had my holiday booked elsewhere. Would Def use again though
Review by Coilie2 years ago
Delighted with the results...
Review by Tamileanne2 years ago
Great site, lots of bargains and followed up immediately after my question xx
Review by Moriaki2 years ago
Excellent site. Amazing offers. And trustfull. 100% recomended.
Review by Keylin2 years ago
Holiday Guru is an absolutely fantastic site! I emailed them regarding a holiday with budget, travel dates and vague idea of where I wanted to go and they came back to me with an unbelievable good deal, they take all the headaches out of booking a holiday, couldn't recommend them highly enough, would give them 6 stars if I could!
Review by Chongkon2 years ago
Review by Efstathia Cotter2 years ago
Am very impressed with holidayguru, response time was quick. Vast knowledge of deals. Very happy.
Review by Domster2 years ago
Specific Holiday destinations I'd requested / dates available to travel/ all within budget were taken into consideration by Holiday Guru customer service and they replied promptly with numerous holiday/city break options incl flights & accomodation for me to review. Alternatively such a search would have taken up so much time for me. Thank you Holiday Guru