Great service, fast shipping and product as expected.
Review by Homa1 month ago
HiDef Lifestyle offers very fine quality audio products with incentives to customers to buy and feel confident to become a client and not just a single time customer.
Review by ReMax1 month ago
I searched everywhere for this special edition of speakers and HIDEFLIFESTYLE was the only place I could find with a matched pair in factory boxes. Although one speaker came with a blemish, HIDEFLIFESTYLE offered me options to include an exchange due to that fact. But I simply love the Australian walnut veneer too much to part with my new family members. Dylan and Chris are true to their word and I hope to do business with them again very soon!
Review by Gearalt1 month ago
I purchased an 'open box' Marantz pre-pro from HiDef LifeStyle.
This required some negotiations around shipping, returns and
cost, which were carried on by emails with Sales Manager Dylan
Thomas. Throughout the process, Dylan was helpful, highly
professional and a pleasure to deal with.
The unit arrived exactly as agreed (double boxed and very well
packaged) and worked well right out of the box. I'm one satisfied
I highly recommend HiDef (and particularly, Dylan).
Review by Rishideo2 months ago
Great customer service! Very knowledgeable.
Review by Svenia2 months ago
Accurate and on time
Review by MaralynRadice Coumar2 months ago
Customer service answered all of my questions before purchasing my Focal speakers. Items were shipped the next day and arrived in perfect condition.
Review by Radjek Makhanya2 months ago
Fast delivery, sub works beautifully!
Review by Bafford Oakford2 months ago
Everything was fine. Nice place to buy HiFi audio equipment.
Review by Sheyi2 months ago
Excellent earbuds from HiDEF Lifestyle Home Theater Store, a great Pioneer authorized company/reseller. Received replacement overnight via FedEx. Customer service is truly top notch, they really care about their customers. Am very happy to reccomend and do business with again.
Thanks so much!
Review by Yeliza Bosteter3 months ago
Smooth transaction! A+++++
Review by Tuomala3 months ago
Hidef Lifestyle will not let you down! Fantastic customer service, knowledgeable staff and willingness to help. Highly recommended. Thank you Danielle and Chris for making my experience fantastic!
Review by KWolfe3 months ago
Fantastic customer service. They answered all my questions and processed my order quickly. I will be buying from here again.
Review by Kasipat Mvee3 months ago
Their price is competitive and reasonable especially when they give you 10% discount. I definitely will comeback and buy from them.
Review by Rajnath3 months ago
Always get the straight account. If Dylan thinks something is better than what he sells he says so. That’s why I want to buy from him!
Review by Qummiq3 months ago
I had a bad experience with the delivery part which was not on Hi-Fidelity hands. But I can say that Costumer service is great, Tim is a great guy, he help me quick, very nice and he did as much he could to help me over the issue.
Review by Lindajcu3 months ago
I had some trouble ordering due to their new web system. I made a call and everyone was great resolving the problem. HiDEF provided me great service and pricing.
Review by Sibz3 months ago
Product was exactly as described. Excellent value and very quick shipping.
Review by Jamielah3 months ago
I had a great experience working with Dylan for my home audio system. He was able to give personal recommendations based on my needs, but also has actual experience with all the products in the showroom that he sells. I was extremely interested in some of the high-end audio cables and he took the time to discuss the pros and cons of each of the brands over the phone. I really appreciate that kind of personal touch in today’s social landscape. In the end, I made a confident decision buying from Dylan knowing that if I needed any help or further recommendations, he would be available to assist. I will definitely buy from HiDEF Lifestyle again for my next piece of audio equipment!
Review by Ellay Derrow3 months ago
Service is personal and of high quality. Personnel is kind, customer satisfaction oriented and knowledgable about their producys. Response over the phone and online was prompt. I am very pleased.
Review by Demakos4 months ago
Super fast shipping....
Review by Anthology Bechis4 months ago
Cannot be happier!!!
Review by Leisje Rosenkranc4 months ago
Great price and fast service. And the speakers are awesome!
Review by Beity4 months ago
Good product, fast delivery and good price
Review by Lucky Beli4 months ago
I had 3 interactions and only one situation was favorable.
I purchase a new set of speakers and when I opened the box I found a return receipt from a different customer. I felt deceived.
I purchased a discounted product that I was assure it was new, and the package looked retaped on the outside and it was in poor condition.
I spoke to a *Chris* and he was going to enquire about a discount and he never called me back.
I decided not to pursue the matter and would just prefer to distance myself from this company.