Fedex lost the package hhv sent and they told me they need a description of the package for them to find it again. Both I and Fedex have now tried for a whole week to try and contact hhv, but with no luck. When calling their customer number it just ends the call abruptly.
I've sent them multiple mails, but with no response.
Im writing this review in hopes that they see it and will finally try and solve this problem.
Review by MissJN8 months ago
hhv was the only place i could find my 'Fjällräven Greenland Winter Jacket' in the colour and size i wanted. price unbeatable. rapid secure shipping from germany to uk!
Review by Akpene1 year ago
order some rare crates there) Found some exclusive gems. Delivery was quick as well. All beautiful
Review by Phailaung1 year ago
Edit: Right after this review they contacted me and solved the issue. Thanks.
I got an e-mail grom hhv telling that shipping to the country where I live is free till 30th of June and when I tried to purchase the items,even though I tried it a couple of times,the webpage always added the shipping cost.When i raised this to the customer service both by e-mail and through their website,they didn’t even respond.And it was not my first time to purchase some items through their site and the last time aı raised a query to their customer service,it didn’t take more than a day till they respond.
Review by Lynmariet2 years ago
Ordered records to be delivered to the UK. Ordered on Friday and were expected on Tue, but received them Monday instead! Very quick delivery and excellent packaging. FedEx updates were very helpful. Thanks, very happy with my two new records. Hope my next order with you will go just as well!
Review by Keishia6 years ago
I've ordered from hhv.de three times now, twice while living in Berlin and having it delivered at their shop in Friedrichshain, which is always cosy, they are nice and professional and will make sure you are satisfied and happy. Once I actually got the wrong shirt, something I didn't notice until I came home, but decided not to bother since the one I got was a better one and one my friend had actually wanted so I gave it to her. Now I ordered caps on a friday and they arrived on monday in Denmark : ) They use FedEx, so there will be e-mail updates with shipping and delivery, all is handled smoothly. I won't hesitate to shop with hhv.de again!
Review by Joycelyn Rohlfs8 years ago
I have ordered a few times for this homepage and everytime it have been a pleasure. No problems at all and the packages are in my mailbox in a couple of days.
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